All hotels in Matteson, Illinois, United States of America
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Quality Inn & Suites, Matteson

2.5 stars
5200 Lincoln HwyMattesonIL60443United States of America, ‏855-239-9223
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Good3.0 / 5
  • It was very bad there was hair on the towels the faucet was not bolted down elevator was…Aug 15, 2016
  • We will stay here againJul 29, 2016
85See all 85 Hotels.com reviews
From 44 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites, Matteson

Hotel Info: 855-239-9223

from $69
  • Standard Room, 2 Queen Beds, Non Smoking
  • Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Accessible
  • Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Suite, Non Smoking (Living Room)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed (Interior Corridor)
  • Suite (Living Room)
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, 2 Queen Beds (Interior Corridor)
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed
  • Standard Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking, Hot Tub
  • Standard Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Americas Best Value Chicago South Matteson
  • Americas Best Value Inn Chicago South Matteson
  • Quality Inn Matteson
  • Quality Matteson

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 50.00

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • In-room safe
  • Connecting/adjoining rooms available

Quality Inn & Suites, Matteson’s small print

Also known as

  • Americas Best Value Chicago South Matteson
  • Americas Best Value Inn Chicago South Matteson
  • Quality Inn Matteson
  • Quality Matteson

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 50.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 85 reviews

Quality Inn & Suites, Matteson
Good3.0 / 5
Upset in Joliet
The girl behind the desk was awesome......but I have to rate it lower because when she called Hotels.com to try and issue a refund for the cable and internet being down the process to do so was really LONG and very annoying....she did her best to make a bad situation better but the process she had to go through was so absurd that I just said forget it and dealt with it.....maybe that was Hotels.com's plan all along....I don't blame the Hotel....I Blame them,which is where the Blame belongs
3 night business trip
Quality Inn & Suites, Matteson
Poor1.0 / 5
Don't stay here!
Worst hotel we've ever stayed at! Hotel was filthy, terrible odor, paint peeling on walls, water stains on ceiling. "Room service" took over an hour and was delivered from an outside source. Cable and wifi were down our entire trip and staff did nothing about it. Front desk staff was very rude at check in and every encounter we had with them. I would never recommend this place to anyone.
2 night romance trip
Quality Inn & Suites, Matteson
Fair2.0 / 5
Horrible Management
The part owner/GM was very rude and disrespectful. We had a major incident with the plumbing TWICE and he never returned our phone calls. We had to call multiple times to get him on the phone. The hotel and rooms are pictured very differently than what they actually look like on the website. Yes the rooms have been updated nicely however the hotel has not been completely renovated and that should be made known. The plumbing in the bathrooms is horrible. We had two major leaks on separate occasions and the owner was very nonchalant and rude. I have stayed in several Quality Inns and I have always been 100% satisfied this was the worse experience and mainly because of management. The front desk staff was excellent.
1 night romance trip
Quality Inn & Suites, Matteson
Fair2.0 / 5
CHARGED TWICE
Charged my credit card for two nites and I only stayed one nite with a one night reservation.
1 night business trip
Quality Inn & Suites, Matteson
Fair2.0 / 5
My stay similar to other reviews...
The air conditioning kept cutting off. Asked someone to come up and take a look at it but no one showed up. Stayed 2 days and only had hot water one of those days. I read the reviews before staying but I didn't think that it would be just like the reviews. I don't think I will be staying there again unfortunately.
2 night family trip

See all reviews

Quality Inn & Suites, Matteson

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