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Shangri-La Hotel Suzhou, Suzhou (Suzhou)

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
168 Ta Yuan RoadSuzhou New District, Suzhou (Suzhou)Jiangsu215011China

Luxury hotel in Gao Xin District with indoor pool, bar/lounge
  • Free WiFi and free parking
Fabulous8.8
Bar and Beverages
Bar is awesome
Service
Fantastic service
Food
Delicious food
WiFi
Good internet service
47See all 47 Hotels.com reviews
From 867 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel Suzhou, Suzhou (Suzhou)

from $114
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 1 King Bed
  • Horizon Deluxe, Room, 2 Twin Beds
  • Premier Room, 1 King Bed
  • Premier Room, 2 Double Beds
  • Executive Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Health club
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Shangri-La Hotel Suzhou, Suzhou (Suzhou)’s small print

Also known as

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel Suzhou, Suzhou (Suzhou)

Landmarks

  • In Gao Xin District
  • Hanshan Temple - 37 min walk
  • Lingering Garden - 41 min walk
  • Tiger Hill - 4.2 mi / 6.7 km
  • Pan Gate - 4.2 mi / 6.8 km
  • Suzhou Embroidery Research Institute - 4.8 mi / 7.7 km
  • Master of the Nets Garden - 4.8 mi / 7.8 km
  • Metro Shopping Mall - 5.4 mi / 8.7 km

Getting around

  • Suzhou (SZV) - 33 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 74 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 47 reviews

Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Exceptional10.0
suzhou experience
Our room was clean and ready for us. Great view and location was ok but far from the main tourist sites. staff professional and friendly also spoke excellent English. Breakfast buffet was over the top.
ronald, us1 night trip with friends
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
Shangrila Suzhou
It is good overall. Front desk is very courteous. They are helpful if you need directions. I will stay here again
CHI MAN, us1 night business trip
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
very comfortable
Very comfortable , good service . I would recommend this hotel.
Edward, us1 night business trip
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Exceptional10.0
Great location and excellent food. Will come back again.
A Traveler, us1 night romance trip
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Exceptional10.0
It was a good hotel with excellent spacious room. The hotel condition is good; does not look very dated. The only down side is that the neighbourhood does not have any good shops or restaurants
ALAN, sg2 night romance trip

See all reviews

Shangri-La Hotel Suzhou, Suzhou (Suzhou)

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