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Shangri-La Hotel Suzhou, Suzhou

4.5 stars
168 Ta Yuan RoadSuzhou New District, SuzhouJiangsu215011China, 800-491-6126
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Excellent4.5 / 5
Bar
Bar is awesome
Pool
Great pool
Service
Fantastic service
WiFi
Good internet service
44See all 44 Hotels.com reviews
From 706 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel Suzhou, Suzhou

Hotel Info: 866-539-8117

from $109
  • Deluxe Room
  • Horizon Deluxe, Room
  • Premier Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 54 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Also known as

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 1100.00 per room (one way)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Coffee Soo - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Nishinura - This restaurant serves lunch and dinner.

Club Red - Onsite pub.

Shangri-La Hotel Suzhou, Suzhou’s small print

Also known as

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 1100.00 per room (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 44 reviews

Shangri-La Hotel Suzhou, Suzhou
Excellent4.0 / 5
very comfortable
Very comfortable , good service . I would recommend this hotel.
1 night business trip
Shangri-La Hotel Suzhou, Suzhou
Outstanding5.0 / 5
Great location and excellent food. Will come back again.
1 night romance trip
Shangri-La Hotel Suzhou, Suzhou
Excellent4.0 / 5
Great hotel for travel to Suzhou
Excellent hotel with good facilities. Nice gym and pool. Plenty of restaurants within walking distance.
6 night business trip
Shangri-La Hotel Suzhou, Suzhou
Outstanding5.0 / 5
Fully satisfied!
The only thing that I was not satisfied was location. Sauna was perfect!
1 night family trip
Shangri-La Hotel Suzhou, Suzhou
Outstanding5.0 / 5
Awesome Hotel
Our stay was comfortable with very clean rooms and excellent service from the bell boy to room service. Highly recommend this hotel. Close walking distance to the Emerald City Mall and many restaurants. Was my 2nd visit to Suzhou and 2nd visit to the hotel. I would not stay anywhere else.
6 night business trip

See all reviews

Shangri-La Hotel Suzhou, Suzhou

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