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1 room, 2 adults

Shangri-La Hotel Suzhou, Suzhou (Suzhou)

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
168 Ta Yuan Road, Suzhou New District, Suzhou (Suzhou), Jiangsu, 215011, China

Luxury hotel with indoor pool, connected to a shopping center, near Lingering Garden
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Beach
Beautiful beach
Service
Fantastic service
Food
Delicious food
Room
Great room
48See all 48 Hotels.com reviews
From 2,675 reviews

TripAdvisor Traveller Rating

Shangri-La Hotel Suzhou, Suzhou (Suzhou)

from $101
  • Deluxe King
  • Deluxe Twin
  • Horizon Deluxe King
  • Horizon Deluxe Twin
  • Premier King
  • Premier Twin
  • Executive Suite King

What’s around Shangri-La Hotel Suzhou, Suzhou (Suzhou)

Top spots nearby

Recommended by this property

  • Lingering Garden (27-minute walk)
  • Shantang Street (45-minute walk)
  • Tiger Hill (3.2 mi / 5.1 km)
  • Suzhou Museum (4.5 mi / 7.2 km)
  • Humble Administrator's Garden (4.6 mi / 7.4 km)
  • Suzhou University (4.7 mi / 7.6 km)

Getting around

  • Suzhou (SZV) - 36 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive
  • Suzhou Railway Station - 19 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Health club
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Soo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Shangri-La Hotel Suzhou, Suzhou (Suzhou)’s small print

Also known as

  • Hotel Shangri-La Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou
  • Shangri La Suzhou

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 900 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 48 reviews

Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Exceptional10.0
Definitely suggest this location.
First stay here.. staff was fantastic... room large and clean. Located in a good area in a city that never stops growing.
anthony, us3 night business trip
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
The hotel is kept very well and is very clean. The staff is also very nice.
Trisha, us4 night business trip
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Exceptional10.0
suzhou experience
Our room was clean and ready for us. Great view and location was ok but far from the main tourist sites. staff professional and friendly also spoke excellent English. Breakfast buffet was over the top.
ronald, usTrip with friends
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
Shangrila Suzhou
It is good overall. Front desk is very courteous. They are helpful if you need directions. I will stay here again
CHI MAN, us1 night business trip
Shangri-La Hotel Suzhou, Suzhou (Suzhou)
Very Good8.0
very comfortable
Very comfortable , good service . I would recommend this hotel.
Edward, us1 night business trip

See all reviews

Shangri-La Hotel Suzhou, Suzhou (Suzhou)

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