Hilton Garden Inn Portsmouth Downtown

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Indoor pool
Exterior
Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace
Breakfast area
Free toiletries, hair dryer, towels

Overview of Hilton Garden Inn Portsmouth Downtown

Hilton Garden Inn Portsmouth Downtown

3.0 star property
3-star hotel in Portsmouth with indoor pool and restaurant
8.4 out of 10 Very good
8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
100 High St, Portsmouth, NH, 03801
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Portsmouth
  • Market Square - 1 min drive
  • Kittery Outlets - 5 min drive
  • Water Country - 9 min drive
  • University of New Hampshire - 19 min drive
  • Long Sands Beach - 17 min drive
  • Short Sands Beach - 20 min drive
  • Nubble Lighthouse - 20 min drive
  • Hampton Beach - 19 min drive
  • Casino Ballroom - 21 min drive

Getting around

  • Portsmouth, NH (PSM-Portsmouth Intl.) - 13 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 35 min drive
  • Manchester, NH (MHT-Manchester-Boston Regional) - 56 min drive
  • Dover Transportation Center - 17 min drive
  • Durham Station - 20 min drive
  • Exeter Station - 22 min drive

Restaurants

  • Starbucks - 5 min walk
  • The Wilder - 2 min walk
  • Portsmouth Brewery - 3 min walk
  • Thirsty Moose Taphouse - 4 min walk
  • Row 34 - 2 min walk
Map

About this property

Hilton Garden Inn Portsmouth Downtown

Situated by the ocean, Hilton Garden Inn Portsmouth Downtown is a great choice for a stay in Portsmouth. Guests can take a dip in the indoor pool or grab a bite to eat at The Great American Grill, which serves breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (USD 38 per night; includes in/out privileges)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Whale watching nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1496 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Shared bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Great American Grill – This restaurant serves breakfast and dinner.
The Pavilion Lounge – This bar only serves dinner. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Valet parking costs USD 38 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 5 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Portsmouth/Downtown Hotel Portsmouth
Hilton Garden Inn Portsmouth/Downtown Hotel
Hilton Garden Inn Portsmouth/Downtown Portsmouth
Hilton Garden Inn Portsmouth/Downtown
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Frequently asked questions

Does Hilton Garden Inn Portsmouth Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Portsmouth Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Portsmouth Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Portsmouth Downtown?
Yes, there's an indoor pool. Guests have pool access from 5 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Portsmouth Downtown?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Portsmouth Downtown?
Yes. Valet parking costs USD 38 per night.
What are the check-in and check-out times at Hilton Garden Inn Portsmouth Downtown?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Portsmouth Downtown?
No, this hotel doesn't have a casino, but Casino Ballroom (21-min drive) and Ocean Gaming Casino (22-min drive) are both nearby.
What is there to do at Hilton Garden Inn Portsmouth Downtown and nearby?
Hilton Garden Inn Portsmouth Downtown has an indoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Portsmouth Downtown?
Yes, there's an on-site restaurant, The Great American Grill.
What's the area around Hilton Garden Inn Portsmouth Downtown like?
Hilton Garden Inn Portsmouth Downtown is in the heart of Portsmouth, a short 1-minute walk from Market Square and 4 minutes' walk from Portsmouth Brewery. Our travellers say that the local area is very central.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Kelly, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was great
Chrisodwe, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Extremely basic, too warm, not worth the price
This was a very disappointing stay for me, especially considering the price. Two of my three pillows had stains on the pillowcases, also the bottom of my shower curtain had large black areas. The room in general was as basic as they come with very basic coffee items and simple tiny toiletries. Three towels were provided for two of us staying three days. The bar was closed for the two nights I stayed, as was the hot tub. Because of course they were. The breakfast was an additional $15.50 for an extremely basic buffet- I opted out once I saw the offerings. Also the tv was an old style with a simple remote so no connecting music to it or trying to stream any service from it. Not a big deal but just surprising considering the hotel and disappointing because I do like to connect to the tv usually. The tissue container was empty with no tissue box so I was using the tp the first day. After explaining to the front desk that my room didn’t have any and if I could please take a box back to my room, the man at the desk reached down for his tissue box and handed it to me. Okay then. The worst part for me was that they locked the temperature in the room. I immediately asked the front desk if there was any way to adjust it but they told me no that it would not go below 68. It was quite a warm few days and I like to stay cool and sleep even cooler so that was upsetting. After requesting a fan, they brought one to my room from the bar that helped a bit but not much. Wouldn’t rebook
Shower curtain from inside. I don’t understand why in a large hotel with a large staff not having clean items like this.
Pillow case stains. Just odd.
Basic tv.
Basic toiletries. No biggie.
Brittany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice getaway
Comfortable, convenient, nice staff. Efficient. Good location.
Deborah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Not so hot tub
The stay was very good with a couple of disappoints. The HIT tub was not working and it was one of the factors that made me choose this hotel over another. Another disappointment is that there wasn’t any free coffee available.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Hotel staff was excellent. Centrally located and convenient
Kathleen, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Todd, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

No parking…had to have valet service. For the price breakfast not included
1-night trip
Verified Hotels.com guest review