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Pullman Reef Hotel Casino, Cairns

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
35-41 Wharf StreetCairnsQLD4870Australia, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
299See all 299 Hotels.com reviews
From 1,773 reviewsTripAdvisor Traveller Rating

Pullman Reef Hotel Casino, Cairns

Hotel Info: 866-539-8117

from $170
  • Superior Room, 2 Single Beds (Spa Bath)
  • Superior Room, 1 King Bed (Spa Bath)
  • Junior Suite, 1 King Bed (Double Spa Bath)
  • Junior Suite, 2 Double Beds, City View (Spa Bath)
  • Deluxe Room, 1 Full Bed, Pool View
  • Deluxe Room, 1 King Bed, View (Spa Bath)
  • Deluxe Room, 2 Single Beds, View (Water View with Spa Bath)
  • Deluxe Room, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Also known as

  • Pullman Casino Hotel
  • Pullman Reef Hotel Casino Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Pullman Casino Reef Hotel
  • Pullman Hotel Casino
  • Pullman Reef
  • Pullman Reef Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino Hotel
  • Pullman Reef Hotel
  • Pullman Reef Hotel Casino

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 150 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 8 per night

Valet parking costs AUD 15 per night with in/out privileges

Rollaway beds are available for AUD 74 per night

Buffet breakfast is offered for an extra charge of AUD 35 for adults and AUD 12.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 60 per vehicle (roundtrip)

Airport shuttle for children between the ages of 0 and 11 costs AUD 7.50 (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Casino
  • Nightclub
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4080
  • Conference space size (meters) - 379
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1996
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Tamarind - This fine-dining restaurant specializes in fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Flinders Bar and Grill - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Pullman Reef Hotel Casino, Cairns’s small print

Also known as

  • Pullman Casino Hotel
  • Pullman Reef Hotel Casino Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Pullman Casino Reef Hotel
  • Pullman Hotel Casino
  • Pullman Reef
  • Pullman Reef Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino Hotel
  • Pullman Reef Hotel
  • Pullman Reef Hotel Casino

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Mandatory fees

Deposit: AUD 150 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 8 per night

Valet parking costs AUD 15 per night with in/out privileges

Rollaway beds are available for AUD 74 per night

Buffet breakfast is offered for an extra charge of AUD 35 for adults and AUD 12.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 60 per vehicle (roundtrip)

Airport shuttle for children between the ages of 0 and 11 costs AUD 7.50 (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 299 reviews

Pullman Reef Hotel Casino, Cairns
Outstanding5.0 / 5
Great Place to Stay
We had a great stay at this hotel. The beds were comfortable, the rooms were clean, and we had a view of the harbor. There were a variety of restaurants within walking distance, so dinner was never a problem. And, when we did our day trips to Cairns and Kuranda, a tour bus picked us up either right in front of the hotel, or right across the street. Everything was VERY convenient!
3 night family trip
Pullman Reef Hotel Casino, Cairns
Outstanding5.0 / 5
highly recommended
The hotel staff are very friendly and helpful. I will definitely stay here again. The hotel is not very big, but very comfortable with Great services. Although the hotel is part of the casino, but functionally they are fairly separate. The hotel side is very quiet. The overall hotel amenities and service exceeded my expectations.
4 night romance trip
Pullman Reef Hotel Casino, Cairns
Outstanding5.0 / 5
Perfection if They'd Offer Free WiFi
This hotel clearly went the extra mile by providing a Nespresso machine in the lobby, stocked and available at all hours. They also had apples out for guests. The bathrooms, especially the showers were fantastic. The location was great for catching cruises or visiting restaurants and the fruit bats and parrots put on a free show every evening outside. The only negative: they offer only half an hour of free wifi, and sometimes even that doesn't work. The computers of the lobby are also "unfriendly." Very frustrating, penny pinching, and not worthy of the hotels standards.
3 night romance trip
Pullman Reef Hotel Casino, Cairns
Excellent4.0 / 5
The real scoop
Booked the Junior suite, I expected more, was given floor number 2 out of 7, so the view was not the best. Jacuzzi was kind of dated and dull, shower was nice with overhead and handheld unit. Much more noise in area than anticipated. The gym and pool area was not as grand or 5 star either, but rather basic so more like 3.5 stars. The restaurants inside were more like diners and not so grand as you would think from the website, but the food at Flinders was pretty good.
4 night romance trip
Pullman Reef Hotel Casino, Cairns
Excellent4.0 / 5
Lights Out, No Lights
only complaint was the main lights in the room were not operating for 2 days even after being reported. The room on had accent lights making it very difficult to see in the room after night fall.
4 night trip with friends

See all reviews

Pullman Reef Hotel Casino, Cairns

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