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Hacienda Valentino

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Deluxe Room | Premium bedding, pillow-top beds, in-room safe, individually decorated
Daily cooked-to-order breakfast for a fee
Premium Room | Bathroom | Shower, designer toiletries, hair dryer, towels

Overview of Hacienda Valentino

Hacienda Valentino

3.0 star property
3-star hotel in Santa Lucía with restaurant and bar/lounge
9.8 out of 10 Exceptional
9.8/10 Exceptional

8 verified guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
44 Av Josefa Ortiz de Domínguez, San Cristóbal de las Casas, CHIS, 29250
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • Water dispenser
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands
  • Luggage storage
For families
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Premium bedding
  • Kids' menu

Room options

About this area

What's nearby

  • In Santa Lucía
  • San Cristóbal de las Casas Cathedral - 2 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
  • Airport shuttle (surcharge)


  • Cacao Nativa - 4 min walk
  • La Casa de las Lolas - 2 min walk
  • Carnitas Azcapo - 5 min walk
  • KaKao Natura - 5 min walk
  • Cacao Nativa - 5 min walk

About this property

Hacienda Valentino

Hacienda Valentino offers an airport shuttle (available 24 hours) for MXN 1400 per vehicle one-way. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms


  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cots (infant beds)


  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children's menu


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff


  • Fireplace in reception
  • Television in common areas


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Closed-captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features


El Colibrí – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered.
El Colibrí – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 45 to 250 per person
  • Airport shuttle service is offered for an extra charge of MXN 1400 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hacienda Valentino Hotel
Hacienda Valentino San Cristóbal de las Casas
Hacienda Valentino Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hacienda Valentino offer free cancellation for a full refund?
Yes, Hacienda Valentino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hacienda Valentino?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Hacienda Valentino?
Yes, cats and dogs are welcome. There's a charge of MXN 1000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hacienda Valentino?
Sorry, there's no on-site parking at Hacienda Valentino.
Is an airport shuttle service offered by Hacienda Valentino?
Yes, an airport shuttle is available. The charge is MXN 1400 per vehicle one-way.
What are the check-in and check-out times at Hacienda Valentino?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Hacienda Valentino?
Yes, there's an on-site restaurant, El Colibrí.
What's the area around Hacienda Valentino like?
Hacienda Valentino is a short 3-minute walk from Santo Domingo Handicraft Market and 6 minutes' walk from Arches of Carmen.







Staff & service




Property conditions & facilities




10/10 Exceptional

Rebecca, 2-night trip
Verified guest review

10/10 Exceptional

Leonard J, 2-night family trip
Verified guest review

10/10 Exceptional

Francis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

La amabilidad del staff y los dueños es excelente, la ubicación está perfecta , y las instalaciones muy acogedoras.
Verified Expedia guest review

10/10 Exceptional

Es un hotel boutique nuevecito, con atencion super personalizada, sus dueños super agradables y atentos a todas tus necesidades, las habitaciones super comodas y limpias, la comida deliciosa, las camas riquisimas!! ya hice mi segunda reserva!!
Verified Expedia guest review