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1 room, 2 adults
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Camino Real Santa Fe, Mexico City

4 stars
Guillermo Gonzalez Camarena 300Mexico CityDF01210Mexico, 800-491-6126
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Good3.8 / 5
Location
Great location
Value
Value for money could be better
WiFi
WiFi system needs upgrading
537See all 537 Hotels.com reviews
From 287 reviewsTripAdvisor Traveller Rating

Camino Real Santa Fe, Mexico City

Hotel Info: 866-539-8117

from $88
  • Deluxe, High Floor
  • Deluxe, Low Floor
  • Junior Suite, 1 King Bed with Sofabed
  • Excecutive Floor
  • Deluxe Room
  • Deluxe Bed and Breakfast

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Camino Real Hotel Santa Fe
  • Camino Real Santa Fe
  • Camino Real Santa Fe Mexico Hotel Mexico City
  • Camino Real Santa Fe Mexico Mexico City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 106 per night

Breakfast is offered for an extra charge of MXN 295 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 850 per vehicle (one way)

WiFi is available in guestrooms for MXN 226 per day (rates may vary)

WiFi is available in public areas for MXN 226 per day (rates may vary)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms 15
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Huerta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

Kyo - This restaurant specializes in fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Camino Real Santa Fe, Mexico City’s small print

Also known as

  • Camino Real Hotel Santa Fe
  • Camino Real Santa Fe
  • Camino Real Santa Fe Mexico Hotel Mexico City
  • Camino Real Santa Fe Mexico Mexico City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 106 per night

Breakfast is offered for an extra charge of MXN 295 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 850 per vehicle (one way)

WiFi is available in guestrooms for MXN 226 per day (rates may vary)

WiFi is available in public areas for MXN 226 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 537 reviews

Camino Real Santa Fe, Mexico City
Poor1.0 / 5
Disappointed Camino Real
Staff is very polite, but the bed is terrible and the room service, food was terrible! I actually changed my future reservation but because of this I rather try a different Hotel.
2 night business trip
Camino Real Santa Fe, Mexico City
Poor1.0 / 5
Camino Real Santa Fe.
No Iron, and ironing board had no cover. Also water presure was horrible. I will not stay at this hotel again.
1 night business trip
Camino Real Santa Fe, Mexico City
Fair2.0 / 5
Customer service lacking -
Room nice but not comfortable -Lighting in the room made it difficult to work on PC or even see at night. Paid premium for upgraded executive room and even though I got letter from hotel manager at check-in that stated free wifi, 2 free bottles of water daily, etc; it was not provided. I had to challenge the staff to credit bill to remove water from fridge and they apologized about Wifi not working in my room. Sheets were marginal quality (rough - not high thread count or soft). The wait staff in restaurant were very slow - took 25 minutes to get served just a bowl of soup (6 different people serviced me (hostess to seat, person brought menu, took order, brought soup, gave check, and then run credit card). There are 6 other hotels within 4 blocks for $200-$300 price range that are much better value.
2 night business trip
Camino Real Santa Fe, Mexico City
Excellent4.0 / 5
Great location / AC and shower need improvement.
Great location, good service. AC on the room not working properly. Hot water on shower was always almost cold.
4 night romance trip
Camino Real Santa Fe, Mexico City
Excellent4.0 / 5
Terrible WiFi
Ok, everything good... Terrible WiFi
1 night romance trip

See all reviews

Camino Real Santa Fe, Mexico City

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