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1 room, 2 adults

Rosen Shingle Creek, Orlando

4.5-star4.5 stars
9939 Universal Blvd, Orlando, FL, 32819, United States of America

Luxury hotel with 7 restaurants, near Orange County Convention Center
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 4,929 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Vibe
Awesome vibe
Food
Delicious food
Wellness
Great wellness & sports facilities

Rosen Shingle Creek, Orlando

from $119
  • Deluxe Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed

What’s around Rosen Shingle Creek, Orlando

Landmarks

  • Orange County Convention Center - 25 min walk
  • Aquatica - 38 min walk
  • Discovery Cove - 42 min walk
  • Pointe Orlando - 43 min walk
  • Wonderworks - 42 min walk
  • SeaWorld® Orlando - 2.4 mi / 3.9 km
  • The Wheel at ICON Park™ - 2.4 mi / 3.9 km
  • SEA LIFE Orlando Aquarium - 2.4 mi / 3.9 km

Getting around

  • Orlando, FL (MCO-Orlando Intl.) - 15 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 25 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 44 min drive
  • Orlando Station - 14 min drive
  • Kissimmee Station - 25 min drive
  • Winter Park Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 1,501 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM

Required at check-in

  • Cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 4
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Fishing on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site
  • Tennis on site
  • Number of spa tubs - 2
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 474692
  • Conference space size (meters) - 44100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Shingle Creek has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Fishing on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site

Rosen Shingle Creek, Orlando’s small print

Also known as

  • Rosen Creek
  • Shingle Rosen Creek
  • Rosen Shingle Creek Resort
  • Shingle Creek Resort
  • Rosen Shingle Creek Hotel
  • Rosen Shingle Creek Orlando
  • Rosen Shingle Creek Hotel Orlando
  • Rosen Creek Shingle
  • Rosen Shingle
  • Rosen Shingle Creek
  • Rosen Shingle Creek Hotel
  • Rosen Shingle Creek Hotel Orlando
  • Rosen Shingle Creek Orlando
  • Shingle Creek
  • Shingle Creek Rosen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100.00 per stay

Optional extras

The fitness facility is accessible for USD 10.00 per person, per night

Self parking costs USD 18.00 per day with in/out privileges

Valet parking costs USD 26.00 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 10 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150.00 per pet, per week, plus a one-time cleaning fee of USD 150.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 1,255 reviews

Very Good 8.0
Great facility with service issues
The Rosen is beautiful with great amenities. The pool area and service at the pool is great. The rooms are clean but we did not get cleaning service on one of our 3 days! We were out of the room from 9:30 to 4pm. The other aggravation throughout the stay was the poor room charging system throughout the resort. I tried charging drinks upon arrival and was told there was no card on file. Went to the desk and she scanned my cc and said we were set. Charged food at the bar and all went well. Grabbed breakfast the next day and when I tried charging to the room I was told they would have to get aporoval at the desk. When I asked why she said it was security for my protection. That is bs since she did not ask for id so she did not know who I was. So after 5 minutes the lady at the restaurant said go and she will get it taken care of. I went to the desk for the 3rd time in 2 days and the desk clerk said they only put a $50 hold on the card and apologized. I asked how we get this fixed for the rest of the stay and she asked if I wanted to put $200 on the card and I approved. The rest of my stay was fine on my charges. Then when I got home i saw my card had charges of $200, $100, $55, $50 and the $218 that was my final bill. $668 of charges to get $218 paid is ridiculous and the desk was not very concerned. In 45 yrs of travel when I give a cc at check in I have charged with no issues? The food at the restaurants are just ok, nothing great and over priced for what you get.
michael, us3 night romance trip
Fair 4.0
In the morning when I left my room, the maid was in the hallway and asked if I wanted service. I said yes. She asked me how many towels I had used. I told her I had not counted them. She just stared at me. I asked if she planned to clean my room, and she said yes. When I got back to my room at 6 pm, I found that it had never been cleaned. I had to call guest services twice to get anyone to come. Then, she didn't do a great job. There was debris on the rug from the previous guests. The carpet was never vacuumed. The hotel general manager told me that it is not the policy to vacuum daily. He promised to have someone come after I left the room to go to dinner at 7:30 pm, but no one ever came. The chief of housekeeping and the general manager apologized to me, but nothing was ever done. The general manager left a voice mail telling me he planned to call me back to find out if my problem was resolved. He never did. Lots of big talk at this hotel, but no action to back it up.
Dr.M, usOther trip
Poor 2.0
Chilly Showers and Service
The Rosen Shingle Creek was advertised as a luxury hotel so I decided to take my wife there for her 40th Birthday for a relaxing evening away from the kids. The room was fine, however, I wouldn’t call it luxurious. The issue with our stay occurred the following morning when we attempted to shower and had NO HOT WATER!!! We called the front-desk and were told the boilers were not working. No apology, no credit for our trouble, or even a modest acknowledgment or consideration for such a rude awakening. We tried to talk to management but were told that they don’t work on the weekends. Then, to make matters worse we were charged $18 for parking on our way out. This a not a classy “luxury” hotel. Sure, it’s big and looks nice, but the hospitality at this establishment is extremely lacking. I knew we should have stayed at the Gaylord!
Leonard, us1 night trip
Exceptional 10.0
Beautiful Large Hotel + Golf Course
This was our third time staying at Rosen Shingle Creek; we have really enjoyed every stay. This hotel is a convention hotel, so it is a very spacious hotel which has its pros and cons (lots of walking). Rosen Shingle Creek Hotel is a beautiful large stately hotel set back off the road about a quarter mile. It is located near the hustle and bustle of International drive, but is on a side road with a more relaxed feel. It has a lot to offer including an attached golf course, many nice restaurants and bars, three pools, a spa, and a nature trail. It is also within walking distance to a Publix and a small shopping center. The rooms are well appointed and the property is well manintained. A few things to consider- You can get a deal on the cost of a nightly stay at this hotel, but the extras add up fast, i.e. food, spa, shopping, and parking. This is not a budget sensitive place. The cost of most everything is pricey. Having said that, it is worth the splurge if you are willing to do so. Greatest room for improvement- The self parking!!!!! The parking is the biggest pitfal of this property. There is plenty of it, but the distance from the hotel is a deterrent, so people start parking everywhere and anywhere to be closer to the hotel. It adds on an extra 10 minutes everytime you want to use your car. Valet parking is $28. All things considered, this is still one of my favorite places to stay in Orlando.
Lisa, usOther trip
Exceptional 10.0
Convenience and comfort. I was impressed!
There was a convention the weekend that we stayed, which meant certain times of day were crowded in the lobby- but it was never disruptive of our peaceful stay. We were placed in a 7th-story room, probably to put us far away from convention-goers, which was nice. We had a great partial view of the pool and golf course. The walk from self-parking to our room was quite long: about 10 minutes. However, we do appreciate the option to self-park and take our own luggage up, since we travel light. At the time of booking, I was able to take advantage of a discount on dining. I had to show my Expedia confirmation to receive the advertised promotion, which wasn't bad- but just be aware that the hotel may not have that information attached to your reservation. There is a Publix across the street, which is convenient- but we never did use it, because the 24-hour marketplace and multiple restaurants within the resort itself filled all of our needs! Very convenient to dine here. I thought that even room service was priced quite fairly. The room was very clean, and we had no problems there. However, there was a tray of half-eaten food in front of someone else's suite for almost the entire two days of our stay. I found that very off-putting and lacking in attention-to-detail on the part of the hotel staff responsible for such matters. We drove to lots of different points of interest from this hotel. Travel to Disney Springs took about 10-15 minutes by car.
Anima09, usOther trip

Rosen Shingle Creek, Orlando

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