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EA Hotel Crystal Palace, Prague

4-star4 stars
Mala Stepanska 17Prague12000Czech RepublicGreat location! See map

4-star hotel with restaurant, near Lucerna Arcade
  • Free hot/cold buffet breakfast and free WiFi
  • Room was small with only one chair, a/c didn't work (had a chance to open a window and…Sep 30, 2017
  • This is decent hotel for the price. It is not very well equipped but has friendly staff…Aug 28, 2017
130See all 130 reviews
From 366 reviewsTripAdvisor Traveller Rating

EA Hotel Crystal Palace, Prague

from $56
  • Standard Single Room
  • Standard Double or Twin Room
  • Exclusive Double Room

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-6 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pickup *


  • Valet parking *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Sauna
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe

EA Hotel Crystal Palace, Prague’s small print

Also known as

  • EA Crystal Palace
  • EA Crystal Palace Prague
  • EA Hotel Crystal Palace
  • EA Hotel Crystal Palace Prague


Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CZK 15 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: CZK 15 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of CZK 500

Valet parking costs CZK 600.00 per day

Rollaway beds are available for CZK 750 per night

Pets are allowed for an extra charge of CZK 350 per pet, per day

Airport shuttle service is offered for an extra charge of CZK 825 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around EA Hotel Crystal Palace, Prague


  • In Nove Mesto
  • Old Town Square - 18 min walk
  • Prague Castle - 42 min walk
  • Lucerna Arcade - 8 min walk
  • Wenceslas Square - 9 min walk
  • Czech National Museum - 10 min walk
  • Prague Dancing House - 10 min walk
  • Mucha Museum - 13 min walk

Getting around

  • Prague (PRG-Vaclav Havel) - 26 min drive
  • Prague Central Station - 17 min walk
  • Prague-Masarykovo Station - 19 min walk
  • Prague-Smichov Station - 30 min walk
  • Karlovo Namesti Station - 5 min walk
  • I. P. Pavlova Station - 8 min walk
  • Muzeum Station - 10 min walk
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Good 7.4 From 130 reviews

EA Hotel Crystal Palace, Prague
Excellent Place
Excellent Hotel !! Decent room size, Good shower and nice breakfast. Well located, walking distance to major tourist spots.
Kashyapkumar, us3 night romance trip
EA Hotel Crystal Palace, Prague
Very Good8.0
Great Area
Great area and easy to get into the touristy areas. Quiet location
A Traveler, us4 night romance trip
EA Hotel Crystal Palace, Prague
We stayed for 4 nights at June 2016, and we liked the quite place and the good location. The room was with a big comfortable bed. The staff was friendly and the breakfast was good. We expected a 4 stars Hotel, but really, it's not more than 3 stars for us. Our room was a little dirty carpets. The tv was with small chioce of programs, The bathroom equipment is poor. No coffe or tea in the room.
JOSEPH, us4 night romance trip
EA Hotel Crystal Palace, Prague
The rooms need a lot of maintenance, and the staff needs to be a bit more friendlier and professional.
Eric, us2 night trip
EA Hotel Crystal Palace, Prague
Very Good8.0
Small room had a lot to offer!
I have read all of the reviews about the size of the room. Yes, it was a single room and it was small, however, I was never in my room! The neighborhood hood was very safe. It's a bit of a walk from the action of New Town, but I didn't mind the short jaunt. The bed was a not the best, but the bathroom was newly remodeled and very nice. The WiFi worked well. Those at the front desk were very friendly and assisted when it was needed. The hotel lounge was not opened each time I tried to go, so I cannot comment on that. The breakfast was a typical continental breakfast.
Jessica, us3 night trip

See all reviews

EA Hotel Crystal Palace, Prague

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