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1 room, 2 adults
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Relais Santa Croce, Florence

5 stars
Via Ghibellina 87FlorenceFI50122Italy, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Vibe
Awesome vibe
Amenities
Great amenities
Value
Value for money could be better
47See all 47 Hotels.com reviews
From 359 reviewsTripAdvisor Traveller Rating

Relais Santa Croce, Florence

Hotel Info: 866-539-8117

from $246
  • Presidential Suite
  • Superior Room
  • Exclusive Double or Twin Room
  • Suite
  • Junior Suite, 1 King Bed
  • Superior Double Room
  • Superior Room Special Offer
  • Junior Suite One King Bed
  • Deluxe Room
  • Superior Room, 1 Queen Bed
  • Superior Double Room
  • Grand Deluxe Room
  • Royal Suite (Da Verrazzano)
  • Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • Pets allowed *

  • 1 per room (up to 15 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Also known as

  • Relais Hotel Santa Croce
  • Relais Santa Croce
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Relais Santa Croce Hotel

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking is available for an extra charge

Breakfast is offered for an extra charge of EUR 28 per person (approximately)

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one way)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Use of nearby fitness center (discount)
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1700
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of Relais & Chateaux.

Relais Santa Croce, Florence’s small print

Also known as

  • Relais Hotel Santa Croce
  • Relais Santa Croce
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Relais Santa Croce Hotel

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking is available for an extra charge

Breakfast is offered for an extra charge of EUR 28 per person (approximately)

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 47 reviews

Relais Santa Croce, Florence
Outstanding5.0 / 5
Would stay again and soon I hope.
I loved the hotel. They take great care of you, so nice. The breakfast is the best too.
6 night trip
Relais Santa Croce, Florence
Outstanding5.0 / 5
I have stayed in few hotels during my trip to Italy and I was so glad that my last four days was at this amazing hotel. One of the best hotels and definitely on my next trip to Florence I will only book this hotel. I can't say enough about the great service and the most delicious organic breakfast.
3 night family trip
Relais Santa Croce, Florence
Poor1.0 / 5
Never stay here.
This place was awful. The Hotel is old and appeared poorly maintained, there seemed to be a smell of backed up sewage that is attempted to be masked by some sort of scented fragrance, the King bed is two twin mattresses pushed together, the wifi is terrible/spotty and weak at best, the staff were slow moving and tried to organize a trip to the "Mall" for my wife that was pricey when there is a bus (actually nice) that goes straight there with no stops for 5 euro's. Fortunately Florence is so awesome we still had an amazing time but no thanks to this hotel.
3 night romance trip
Relais Santa Croce, Florence
Outstanding5.0 / 5
Excellent hotel at an excellent rate
The staff were exceptionally helpful and friendly and the quality of the room and the hotel itself were at a high level, especially compared to the room rate.
1 night romance trip
Relais Santa Croce, Florence
Excellent4.0 / 5
It was a very nice stay. Thd hotel staff was extremely accomodating. The hotel was a little far from the center of town but the overallstY was lovely
3 night family trip

See all reviews

Relais Santa Croce, Florence

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