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1 room, 2 adults

Relais Santa Croce, Florence

5-star5 stars
Via Ghibellina 87FlorenceFI50122Italy

Luxury hotel with restaurant, near Cathedral of Saint Mary of the Flower
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
Food
Delicious food
Vibe
Awesome vibe
Room
Great room
Breakfast
Tasty breakfast
62See all 62 Hotels.com reviews
From 448 reviewsTripAdvisor Traveller Rating

Relais Santa Croce, Florence

from $284
  • Deluxe Room, 1 Double Bed
  • Deluxe Room (Grand)
  • Junior Suite
  • Classic Suite
  • Superior Double Room
  • Royal Suite (Da Verrazzano)
  • Presidential Suite (De Pepi)
  • Family Room
  • Junior Suite, Terrace

What’s around Relais Santa Croce, Florence

Landmarks

  • In Santa Croce
  • Cathedral of Saint Mary of the Flower - 10 min walk
  • Ponte Vecchio - 12 min walk
  • Basilica of Santa Croce - 2 min walk
  • Bargello - 5 min walk
  • Palazzo Vecchio - 9 min walk
  • Uffizi Gallery - 9 min walk
  • Piazza della Signoria - 9 min walk

Getting around

  • Florence (FLR-Peretola) - 28 min drive
  • Florence Santa Maria Novella Station - 20 min walk
  • Florence Campo Di Marte Station - 21 min walk
  • Porta al Prato Station - 30 min walk
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-in
Airport shuttle service is available on request from 6 AM to 1 AM. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 1 per room (up to 15 kg)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to 1 AM *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Use of nearby fitness center (discount)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of Relais & Chateaux.

Relais Santa Croce, Florence’s small print

Also known as

  • Relais Hotel Santa Croce
  • Relais Santa Croce
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Relais Santa Croce Hotel

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 45 per night

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 62 reviews

Relais Santa Croce, Florence
Exceptional10.0
Fine in Firenze
Excellent location - walkable to everything. Classic old building that’s been nicely and elegantly renovated.
John, us2 night trip
Relais Santa Croce, Florence
Very Good8.0
All good, except for a solid 'Soufflé'!
Charming, helpful staff. My 'Junior Suite' was less of a suite than the one booked for my mother, but with spectacular views nonetheless. More of a large room really, but my mother loved hers. Dinner in Dinner in the Guelfi & Ghibellini (we were the only two) was sensationally good at the first and main course stage, with desert a frankly crashing disappointment. We suspect the chef had gone home after our main course, as a supposed Raspberry Soufflé turned out to be a 'unique to Santa Croce', stodgy pudding accompanied by an overly-complex explanation from an embarrassed Maître d'. Anyway, 1st World problems. The hotel is beautiful, and ideally located.
A Traveler, us3 night trip
Relais Santa Croce, Florence
Exceptional10.0
This was the best hotel we ever stayed in. The staff was SO welcoming and went way beyond to help us. Very classy hotel and staff!!!!
beatrice, us1 night romance trip
Relais Santa Croce, Florence
Exceptional10.0
Amazing experience!
The hotel was an amazing experience and one of our highlights of Florence. They gave us a tour of the hotel at check-in and the service only got better from there. The service is exceptional and the concierge was always available and very helpful. The hotel itself is beautiful and truly feels luxurious. Our only small complaint is that the beds were pretty hard.
Adam, us4 night romance trip
Relais Santa Croce, Florence
Exceptional10.0
Gorgeous and Luxurious Hotel - Service First!
It was amazing. Incredible customer service and very luxurious!
A Traveler, us2 night trip with friends

See all reviews

Relais Santa Croce, Florence

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