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Novotel Citygate Hong Kong, Hong Kong

4-star4 stars
51 Man Tung RoadHong Kong0Hong Kong SAR

4-star hotel with 3 restaurants, near Citygate Outlets
  • Free WiFi in lobby
Great location
Fantastic service
Awesome vibe
Regular internet service
1271See all 1,271 reviews
From 4,329 reviewsTripAdvisor Traveller Rating

Novotel Citygate Hong Kong, Hong Kong

from $153
  • Executive Room
  • Superior Room
  • Standard Room
  • Superior Twin Room
  • Standard Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 23 floors


  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *



  • Free airport shuttle from 6 AM to 11:30 PM


  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Playground on site
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 4790
  • Conference space size (meters) - 445
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Novotel Citygate Hong Kong, Hong Kong’s small print

Also known as

  • Citygate Hong Kong Novotel
  • Novotel Hong Kong Citygate
  • Novotel Citygate Hong Kong Hotel Hong Kong
  • Novotel Hong Kong Airport
  • Citygate Novotel
  • Citygate Novotel Hong Kong
  • Hong Kong Citygate Novotel
  • Hong Kong Novotel Citygate
  • Novotel Citygate
  • Novotel Citygate Hong Kong
  • Novotel Citygate Hotel
  • Novotel Citygate Hotel Hong Kong

Mandatory fees

Deposit: HKD 800.00 per night

Optional extras

Valet parking costs HKD 250 per day

Rollaway beds are available for HKD 550 per day

Breakfast costs between HKD 45 and HKD 178 per person (approximately)

Cribs/Infant beds are available for HKD 250 per night

WiFi is available in guestrooms for HKD 120 per day (rates may vary)

Wired Internet access is available in guestrooms for HKD 120 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Citygate Hong Kong, Hong Kong


  • Citygate Outlets - 5 min walk
  • Tung Chung New Development Ferry Pier - 8 min walk
  • Tung Chung Fort - 41 min walk
  • AsiaWorld-Expo - 3.4 mi / 5.5 km
  • Silvermine Beach - 6.9 mi / 11.1 km
  • Discovery Bay Golf Club - 9.3 mi / 14.9 km
  • Skypier - 3.3 mi / 5.3 km
  • Mui Wo Market - 7.5 mi / 12 km

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 12 min drive
  • Hong Kong Tung Chung Station - 26 min walk
  • Hong Kong Airport Station - 13 min drive
  • Hong Kong AsiaWorld Expo Station - 16 min drive
  • Valet parking (surcharge)
  • Free airport shuttle

Recent reviews

Fabulous 8.6 From 1,271 reviews

Novotel Citygate Hong Kong, Hong Kong
Family Trip (Disneyland, Big Buddha, and Aiport)
Very good property located conveniently near the outlet/shopping center, Big Buddha, Disneyland, and the airport. A little bit far from the downtown area but very near the subway system. Very highly recommended if you want to stay near Disneyland and the Big Buddha. Shuttle service to/from the airport also provided. Rooms: The rooms are nice and spacious however, the twin double beds are a little small. Customer service: Very responsive. Our bathroom got locked and they responded immediately. Food: Too many good food everywhere. We did not try the food in the hotel.
A Traveler, us3 night trip
Novotel Citygate Hong Kong, Hong Kong
The most user-unfriendly airport hotel of them all
The room's lights were controlled by a single panel: in order to have the bathroom light on, the main lights had to be on as well. The tv screen was broken and the AC blew on the curtains, meaning that there was ambient noise all night long. Late in the day, my key card no longer worked, despite the fact that I had paid a pricey "upgrade fee" for a late checkout. With precious little time to change and pack before my flight, I called reception and was told I needed to "reactivate" my key. I went downstairs to do so. Because the hotel is connected to a mall, hoards and hoards of tourists visit the hotel and use the very same elevators that guests need to get up to their rooms. Consequently, it took me 15 minutes to reach my room again, whereupon my key card STILL did not work. Fuming with frustration and worried that I would be late to the airport, I waited another 10 minutes before someone came up to reactivate my card. All told, I spent $400 for a sleepless night, a terrible meal, a room that was entirely dysfunctional, and a staff that was unwilling to compensate me in the way that would have negated the need for such a review. As a travel writer, I will will make a point of underscoring the inadequacies of the hotel and its service, with the hope that the management might reconsider refunding me that $60 upgrade fee, instead of offering me a "cup of coffee" from the cafe, which is what was given me. This establishment needs to reevaluate its standards of hospitality.
Adrienne, us1 night trip
Novotel Citygate Hong Kong, Hong Kong
Great Hotel & Staff
Amazing staff and hotel!! Definitely recommend staying here ... very convenient to everything!!!
takishia, us1 night trip
Novotel Citygate Hong Kong, Hong Kong
First time visit
Excellent all the way around. We will be back.
LaLita, us3 night trip
Novotel Citygate Hong Kong, Hong Kong
Pleasant stay
Close to airport with shuttle service. Hotel located in indoor shopping mall (outlet) with ample choices of restaurants.
Judith, us1 night trip

See all reviews

Novotel Citygate Hong Kong, Hong Kong

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