All hotels in Castle Hill, New South Wales, Australia
1 room, 2 adults
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Grand Mercure The Hills Lodge, Castle Hill

4.5 starsThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
1 Salisbury Rd (Cnr Windsor Rd)Castle HillNSW2154Australia, 800-491-6126
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Excellent4.4 / 5
Comfort
Rather comfortable
Cleanliness
Clean
Pool
Great pool
Food
Delicious food
134See all 134 Hotels.com reviews
From 490 reviewsTripAdvisor Traveller Rating

Grand Mercure The Hills Lodge, Castle Hill

Hotel Info: 866-539-8117

from $109
  • Standard Queen Room
  • Standard Twin
  • Superior Queen Room with Balcony
  • Standard Room
  • Standard Room, 1 Queen Bed
  • Standard Apartment, 1 Bedroom
  • Superior Room
  • Superior Room, 1 Queen Bed
  • Superior Room
  • Suite
  • Superior Queen Room
  • Standard Apartment, 1 Bedroom
  • Standard Room
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Superior,Corner Room One King Bed and Sofa

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 2 km

Other information

  • Smoke-free property

Also known as

  • Grand Mercure Hills
  • Grand Mercure Hills Castle Hill
  • Grand Mercure Hills Lodge
  • Grand Mercure Hills Lodge Castle Hill
  • Hills Lodge Grand Mercure
  • Mercure Hills Lodge
  • Mercure Lodge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 40

Rollaway beds are available for an additional charge

Breakfast costs between AUD 15 and AUD 29 per person (approximately)

Cribs/Infant beds are available for AUD 20.00 per night

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Golf lessons available nearby
  • Golfing nearby
  • Pool sun loungers
Working away
  • Number of meeting rooms - 4
  • Meeting rooms
  • Conference space size (feet) - 1937
  • Conference space size (meters) - 180
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1984
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Temple Skincare Day Spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures.

The spa is open select days.

Dining

Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grand Mercure The Hills Lodge, Castle Hill’s small print

Also known as

  • Grand Mercure Hills
  • Grand Mercure Hills Castle Hill
  • Grand Mercure Hills Lodge
  • Grand Mercure Hills Lodge Castle Hill
  • Hills Lodge Grand Mercure
  • Mercure Hills Lodge
  • Mercure Lodge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 40

Rollaway beds are available for an additional charge

Breakfast costs between AUD 15 and AUD 29 per person (approximately)

Cribs/Infant beds are available for AUD 20.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 134 reviews

Grand Mercure The Hills Lodge, Castle Hill
Outstanding5.0 / 5
Pleasantly surprised . Loved most of it except the Breakfast service lacked a bit .
1 night family trip
Grand Mercure The Hills Lodge, Castle Hill
Outstanding5.0 / 5
Overall , the food service and room were excellent. I have stayed here before and will again. However, I suggest some care when booking through Hotels.Com as I was charged in US Dollars( i booked from Australia) and got a shock when checking out to discover I was paying more than expected.The folks at Hotels.Com were understanding and gave me a refund.
2 night business trip
Grand Mercure The Hills Lodge, Castle Hill
Excellent4.0 / 5
Nice and Tidy
Room was very clean and well cared for. Facilities were good, and the staff were very helpful. Perfect for what I wanted and impressive for a suburben hotel.
1 night trip
Grand Mercure The Hills Lodge, Castle Hill
Outstanding5.0 / 5
Exceeds our expectations everytime
Rooms were in pristine condition. Beds are 110% comfortable and all the hotel staff were welcoming and treated us like we were family!
2 night trip
Grand Mercure The Hills Lodge, Castle Hill
Excellent4.0 / 5
Review of The Hills Lodge
Some suggestions. We asked for a DVD player but one wasn't available. We asked for some newspapers at checkin but they didn't arrive. Bath robes would have been nice and shower water pressure was low. These however are very very minor things
1 night romance trip

See all reviews

Grand Mercure The Hills Lodge, Castle Hill

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