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Grand Mercure The Hills Lodge, Castle Hill

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
1 Salisbury Rd (Cnr Windsor Rd)Castle HillNSW2154Australia

Luxury hotel in Castle Hill with spa, restaurant
  • Free WiFi and free parking
Fantastic service
Rather comfortable
Bar and Beverages
Bar is awesome
Delicious food
84See all 84 reviews
From 531 reviewsTripAdvisor Traveller Rating

Grand Mercure The Hills Lodge, Castle Hill

from $119
  • Superior Queen Room with Balcony
  • Suite
  • One Bedroom Apartment
  • Standard Twin
  • Standard Queen Room
  • Two Bedroom Apartment
  • Superior Queen Room

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking


  • Free area shuttle within 2 km

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Meeting rooms 4
  • Conference space size (feet) - 1937
  • Conference space size (meters) - 180
  • Conference center
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Year Built 1984
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Temple Skincare Day Spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures.

The spa is open select days.


Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grand Mercure The Hills Lodge, Castle Hill’s small print

Also known as

  • Grand Mercure Hills
  • Grand Mercure Hills Castle Hill
  • Grand Mercure Hills Lodge
  • Grand Mercure Hills Lodge Castle Hill
  • Hills Lodge Grand Mercure
  • Mercure Hills Lodge
  • Mercure Lodge


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 40

Rollaway beds are available for an additional charge

Breakfast costs between AUD 15 and AUD 29 per person (approximately)

Cribs/Infant beds are available for AUD 20.00 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Mercure The Hills Lodge, Castle Hill


  • Museums Discovery Centre - 10 min walk
  • Castle Hill Country Club - 17 min walk
  • Hillsong Church - 19 min walk
  • Sydney Ice Arena - 19 min walk
  • Hills Centre - 20 min walk
  • Bella Vista Farm - 35 min walk
  • Castle Hill Community Centre - 44 min walk
  • Castle Towers Shopping Centre - 2.2 mi / 3.6 km

Getting around

  • Sydney, NSW (SYD-Kingsford Smith Intl.) - 44 min drive
  • Sydney Seven Hills Station - 15 min drive
  • Sydney Marayong Station - 16 min drive
  • Sydney Schofields Station - 16 min drive
  • Free self parking
  • Free area shuttle

Recent reviews

Fabulous 8.8 From 84 reviews

Grand Mercure The Hills Lodge, Castle Hill
Very Good8.0
Unknown Quality of Hotel Before Booking
I’d rate the quality of this hotel as a ‘Courtyard by Marriot’ level. But, the dining facilities were quite nice (for breakfast and High Tea on Friday & Saturday). It’s located in a ‘business park area’ near retail/wholesale stores’. A residential area was within walking distance - for lunch dining and supplies. You would need to drive to dinners. Although the hotel restaurant looked quite nice (for dinner). For the price, it was a nice stay. The wi-fi was painfully slow - similar to dial-up.
Kozo, us4 night romance trip
Grand Mercure The Hills Lodge, Castle Hill
Pleasantly surprised . Loved most of it except the Breakfast service lacked a bit .
Robyn, us1 night family trip
Grand Mercure The Hills Lodge, Castle Hill
Overall , the food service and room were excellent. I have stayed here before and will again. However, I suggest some care when booking through Hotels.Com as I was charged in US Dollars( i booked from Australia) and got a shock when checking out to discover I was paying more than expected.The folks at Hotels.Com were understanding and gave me a refund.
A Traveler, us2 night business trip
Grand Mercure The Hills Lodge, Castle Hill
Location was perfect. Hotel was very well maintained & clean.
Jenny, au1 night trip
Grand Mercure The Hills Lodge, Castle Hill
Very Good8.0
lovely hotel
very relaxing
guernseyman, gb2 night trip

See all reviews

Grand Mercure The Hills Lodge, Castle Hill

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