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Residence Inn by Marriott Austin Downtown/Convention Center, Austin

3.5 stars
300 E 4th StAustinTX78701United States of America
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Excellent4.5 / 5
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Location
Great location
Value
Fairly good value for money
196See all 196 Hotels.com reviews
From 410 reviewsTripAdvisor Traveller Rating

Residence Inn by Marriott Austin Downtown/Convention Center, Austin

from $169
  • Studio, 1 Queen Bed
  • Studio, 1 Queen Bed
  • Studio, 1 Queen Bed with Sofa bed
  • Suite, 2 Bedrooms
  • Suite, 1 Bedroom (1 Queen Bed)
  • Studio, 1 Queen Bed with Sofa bed (High Floor)
  • Suite, 1 Bedroom, City View

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests arriving after regular check-in hours must contact the property in advance to arrange late check-in. Guests can contact the property using the number on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Residence Inn Marriott Austin Downtown/Convention Center
  • Residence Inn Marriott Austin Downtown/Convention Center Hotel
  • Residence Inn Marriott Downtown/Convention Center Hotel
  • Residence Inn Marriott Downtown/Convention Center
  • Residence Inn by Marriott Austin Downtown/Convention Center

Optional extras

Self parking costs USD 27 per day

Valet parking costs USD 33 per day

Pets are allowed for an extra charge of USD 100 per pet, per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 6
  • Meeting rooms 6
  • Conference space size (feet) - 6600
  • Conference space size (meters) - 613
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Gatehouse Restaurant - Onsite restaurant.

Champions Sports Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks Coffee - This coffee shop serves breakfast and light fare.

Residence Inn by Marriott Austin Downtown/Convention Center, Austin’s small print

Also known as

  • Residence Inn Marriott Austin Downtown/Convention Center
  • Residence Inn Marriott Austin Downtown/Convention Center Hotel
  • Residence Inn Marriott Downtown/Convention Center Hotel
  • Residence Inn Marriott Downtown/Convention Center
  • Residence Inn by Marriott Austin Downtown/Convention Center

Optional extras

Self parking costs USD 27 per day

Valet parking costs USD 33 per day

Pets are allowed for an extra charge of USD 100 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 196 reviews

Residence Inn by Marriott Austin Downtown/Convention Center, Austin
Good3.0 / 5
A/C was broken on arrival for me and my two other friends staying here, but was fixed quickly. I had to call every morning to ask for more shampoo/conditioner, as they only left one of each after cleaning.
4 night business trip
Residence Inn by Marriott Austin Downtown/Convention Center, Austin
Fair2.0 / 5
A few (small) mistakes greatly impacted my stay
We had ordered a three-man room, but they had forgotten to do the sofa bed (which was really uncomfortable) for the third person when we first got there. After asking for bedding once, we only got a blanket. After asking again, we finally got the bedding that was needed, but we had to do the bed ourselves as they could not for some reason. After the unfortunate start, everything proceeded on well. The room was clean and quiet, and it had everything we needed. The location was really, really good. Then at our last night, someone delivered a bill to our room at three in the morning... The bill was for parking, but seeing we did not bring a car, we promptly complained. The staff apologised and let us know that we of course would not be charged, but upon check out the next morning, we quickly discovered that they had of course charged us anyway. Once again, we complained, and they refunded the amount charged - however, they did this in a worse exchange rate than I had paid, so I ended up losing money anyways; not a lot, but situations like this are still really annoying. Our short stay was close to being perfect, but small (and honestly stupid) mistakes made us leave kind of annoyed. In other words: This is a perfectly fine hotel, but the experience could have been better.
2 night trip with friends
Residence Inn by Marriott Austin Downtown/Convention Center, Austin
Good3.0 / 5
Parking fee, wifi drops, late check out issue.
Three things that bother me... 1: You HAVE to pay to park your car at the hotels property. $29 (PLUS taxes) for self parking. If you want valet then it's more. And this fee is per night. RIDICULOUS!! I'm paying to stay at the hotel room, not to sleep in the parking lot. I paid the room in advance so I don't have to worry bout paying other fees. So after checking out, I was charged $62 to self park. One night the parking garage was full, we couldn't park there. We had to park in front by the lobby & was told for us to keep an eye on the car & the parking garage until a spot was available. Okay? So inconvenient for us to go down the elevator every 15 mins just to keep an eye on the car and look for a parking spot. Very annoying! 2: They have free wifi. But their wifi drops every time! I would be on their wifi one minute & the next minute I wasn't on their wifi. I was using my phone to play music for hours until I noticed that I wasn't on their wifi anymore. I had to use all my phone data plus I had to pay for additional data because I had used all of mine. Ugh! 3: Check out is at 11. I had friends that stayed on the same floor as me. While we are having breaskfast, one of my friends said she called the front desk to request to check out at 12 instead. They ok'd that. My other friend said they gave them til 1. I called to ask to check out at 12 & they said they couldn't honor my request? My friends didn't have an issue when they called. Yet it was an issue for me????
2 night trip with friends
Residence Inn by Marriott Austin Downtown/Convention Center, Austin
Good3.0 / 5
They charged my card 500.00 for incidentals which I did not use. Still waiting for the hold to be released at my bank. This tied up my money for two days so far. They called it a computer glitch.
1 night romance trip
Residence Inn by Marriott Austin Downtown/Convention Center, Austin
Outstanding5.0 / 5
Lovely stay
Great stay, been here before, will be back. Efficient check in, convenient self-parking available. Love the kitchenette in the room. Gym is very nice. Also have a small indoor 4-ft deep pool. Loved the seating area outside the pool area. Prices are fairly high but reasonable for Austin.
1 night romance trip

See all reviews

Residence Inn by Marriott Austin Downtown/Convention Center, Austin

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