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1 room, 2 adults

Shaftesbury House - Our City Apartments, Birmingham

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
59-61 Station Street, Birmingham, England, B5 4DY, United Kingdom, 800-491-6126

Comfortable apartment with kitchen, near The Alexandra
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 45 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Service is adequate
Room is all right
Food is all right

Shaftesbury House - Our City Apartments, Birmingham

More Info: 866-539-8117

  • Duplex (Apartment)
  • Penthouse (Apartment)
  • Apartment, 1 Bedroom
  • Studio
  • Studio (Separate Bedroom)

What’s around Shaftesbury House - Our City Apartments, Birmingham


  • In Birmingham City Centre
  • The Alexandra - 3 min walk
  • The Arcadian - 5 min walk
  • Bullring Shopping Centre - 6 min walk
  • Victoria Square - 7 min walk
  • Birmingham Cathedral - 8 min walk
  • The Mailbox - 8 min walk
  • Big Brum - 10 min walk

Getting around

  • Birmingham (BHX) - 17 min drive
  • Coventry (CVT) - 33 min drive
  • Birmingham New Street Station - 5 min walk
  • Birmingham Moor Street Station - 8 min walk
  • Birmingham Snow Hill Station - 10 min walk

At a glance

Key facts


  • 17 apartments


  • Check-in time 3 PM-4:00 PM
  • Check-out time is 10:30 AM
There is no front desk at this property. If you are planning to arrive after 4:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. There is no staff on site; guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Things to do
  • Use of nearby fitness center (discount)
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Elevator
Languages Spoken
  • English
  • French
  • Polish

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Weekly housekeeping provided
  • In-room safe

Shaftesbury House - Our City Apartments, Birmingham’s small print

Also known as

  • Shaftesbury House CityQuarters Apartment Birmingham
  • Shaftesbury House CityQuarters Apartment
  • Shaftesbury House CityQuarters Birmingham
  • Shaftesbury House CityQuarters
  • Shaftesbury House - Our City Apartments Apartment
  • Shaftesbury House - Our City Apartments Birmingham
  • Shaftesbury House - Our City Apartments Apartment Birmingham

Mandatory fees

Deposit: GBP 150 per stay

Optional extras

Rollaway beds are available for GBP 24 per night

Cribs/Infant beds are available for GBP 12 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 21 reviews

Fair 4.0
Nice studio, good location, appalling organisation
First things first, it was a nice, clean studio but that's only part of the story. There's no regular reception and I wasn't contacted to be given an access code. The 3 phone numbers given at the front door didn't work (voicemail x2, and a company name which didn't correspond with the name of the hotel). My room wasn't ready so I had to wait around for it to be cleaned. 10am or 10:30 checkout? Depends where you look and who you ask. Inconsistent information. Also, the staff seemed to have double booked a room as the man who arrived at the same time as me found his room already had someone in it. This concerned me as, for all I knew, someone could have been in my room whilst I was out. When I arrived back in the evening there were 2 men sleeping on bean bags as they couldn't get hold of the staff on the phones either, and their belongings were locked in the reception room. In no way was this a relaxing stay. Sure, the bed was nice, but the organisation and security flaws meant I slept with one eye open. I think pigs will fly before I stay here or with this company ever again.
Dean, gb1 night trip
Fair 4.0
Awful Location
Apartment clean but area it is in is dreadful. Would not stay again for this reason.
Karen, gbBusiness trip
Very Good 8.0
super convenient. and clean and well appointed. lots of space. slight slowness of response from service staff but overall good value.
David, gb2 night business trip
Very Good 8.0
City apartments break.
Good apartment. Very close to station. Very helpful staff. Problem with WiFi and TV. Could be a bit cheaper.
James, gbOther trip
Very Good 8.0
Good location but remote check in/out by 0844 no.
Really good location just opposite the John Lewis of New Street Station, easy access and good Chinese restaurants around. However no one at reception, and because booked through no PIN given and have to call 0844 number for access into the building and for key collection. Also because of this no VAT receipt issued and have to call the same number again ask them to email over.
Chong, gb2 night business trip

Shaftesbury House - Our City Apartments, Birmingham

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