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Conrad Pezula, Knysna

5 stars
Lagoonview DriveEastern Head, KnysnaWestern Cape6570South Africa, 800-491-6126
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Excellent4.5 / 5
Vibe
Awesome vibe
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
70See all 70 Hotels.com reviews
From 695 reviewsTripAdvisor Traveller Rating

Conrad Pezula, Knysna

Hotel Info: 866-539-8117

from $187
  • King Junior Superior Suite
  • Beach Castle, One BedRm
  • Superior King
  • Twin Junior Superior Suite
  • Cliff Castle, One BedRm
  • Twin Junior Deluxe Suite
  • Luxury King
  • One Bedroom Grand Suite
  • Superior Twin
  • Twin Junior Superior Suite
  • Pezula Castle, Three Bedrooms
  • Twin Junior Suite
  • Villa, Two Beds
  • Two Bedroom Private Villa
  • King Junior Deluxe Suite
  • Luxury Twin
  • King Junior Superior Suite
  • King Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 10 km

  • Free beach shuttle

  • Shopping center shuttle *

Also known as

  • Conrad Pezula
  • Conrad Pezula Hotel
  • Conrad Pezula Hotel Knysna
  • Conrad Pezula Knysna
  • Pezula
  • Pezula Conrad
  • Pezula Hotel Knysna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: ZAR 15.00 per accommodation, per night
  • Resort fee: ZAR 160.00 per accommodation, per night

Optional extras

Breakfast is offered for an extra charge of ZAR 220 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 790 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Free use of nearby fitness center
  • Steam room
  • Beach towels
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 2131
  • Conference space size (meters) - 198
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 21
  • Year Built 2004
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Fireplace
  • Patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 72-cm LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Pezula Spa has 9 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 16 years old are not allowed in the spa.

Dining

Cafe Z - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Sauna
  • Steam room
  • Tennis on site
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Conrad Pezula, Knysna’s small print

Also known as

  • Conrad Pezula
  • Conrad Pezula Hotel
  • Conrad Pezula Hotel Knysna
  • Conrad Pezula Knysna
  • Pezula
  • Pezula Conrad
  • Pezula Hotel Knysna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: ZAR 15.00 per accommodation, per night
  • Resort fee: ZAR 160.00 per accommodation, per night

Optional extras

Breakfast is offered for an extra charge of ZAR 220 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 790 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 70 reviews

Conrad Pezula, Knysna
Outstanding5.0 / 5
Excellent
Excellent
7 night family trip
Conrad Pezula, Knysna
Outstanding5.0 / 5
Wonderful solo getaway
Great staff service, beautiful resort! Would definitely come back again during the summer season and recommend it to friends.
1 night trip
Conrad Pezula, Knysna
Outstanding5.0 / 5
A great hotel - very relaxing.
The hotel was very comfortable and the staff were friendly and attentive. This is a very plush hotel, and for the most part we were very happy, but there were a few problems. We were a little disappointed because on our first night, there were no mattresses on the camp cots that were set out for the children. We did not realize just how uncomfortable the camp cots were until the children told us that the steel bars were poking through their backs all night. However, as soon as we mentioned this to the hotel, they brought in some proper mattresses for the camp cots. Also, it took forever for the water from the hot taps in the bathroom to heat up, and the taps on the bath were coming loose. Some maintenance is needed here. We were very happy that there was a shuttle service arranged by the hotel to take us to the start of our Half Marathon, and collect us when we were done. The breakfast was delicious and ample. The decor is stylish and modern. Aside from the small things I have mentioned, we thoroughly enjoyed our stay and we would happily stay here again.
3 night family trip
Conrad Pezula, Knysna
Outstanding5.0 / 5
Visited Pezula in May 2016. 1) Rooms were great - big and clean and very comfortable 2) Bathrooms were also big and clean equipped with all the facilities 3) The Hotel is beautiful 4) Location is also great - though the market is not that close to the hotel.
3 night family trip
Conrad Pezula, Knysna
Excellent4.0 / 5
Improvement required
I would not rate this hotel as a 5 star. We stayed at other 5 star hotels in the region over the festive period and we were really spoilt with very nice touches! I would recommend that Conrad review other 5 star hotels in the Cape region to improve their status.
2 night family trip

See all reviews

Conrad Pezula, Knysna

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