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HOTEL LAS PALMAS PUERTO MORELOS

Photo gallery for HOTEL LAS PALMAS PUERTO MORELOS

Living area
Terrace/patio
Terrace/patio
Down duvets, Select Comfort beds, free WiFi
Down duvets, Select Comfort beds, free WiFi

Overview of HOTEL LAS PALMAS PUERTO MORELOS

HOTEL LAS PALMAS PUERTO MORELOS

2.5 star property
No-frills hotel in Puerto Morelos

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
5 av timon, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • Maroma Beach - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24.1 miles/38.7 km
  • Beach shuttle (surcharge)

Restaurants

  • Fonda Americana Grill - 8 min walk
  • Dona Sonia - 4 min drive
  • Tacos.com - 5 min drive
  • Mangata - 5 min drive
  • El Nicho - 5 min drive

About this property

HOTEL LAS PALMAS PUERTO MORELOS

Take in the views from the rooftop terrace when you stay at HOTEL LAS PALMAS PUERTO MORELOS. Free perks include WiFi and self-parking.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 23
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • You will be asked to provide the property with a copy of your passport after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 23

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free on-site self-parking

Off-site

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

What to do

  • Beach shuttle (surcharge)

Services

  • 24-hour front desk
  • Laundry facilities
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2019
  • Rooftop terrace

Languages

  • Spanish

Room amenities

Sleep well

  • Down duvet
  • Selected Comfort mattress

Freshen up

  • Shower only
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: USD 10 per accommodation, per night

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 5 (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent
  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property does not have lifts.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Las Palmas Puerto Morelos
HOTEL LAS PALMAS PUERTO MORELOS Hotel
HOTEL LAS PALMAS PUERTO MORELOS puerto morelos
HOTEL LAS PALMAS PUERTO MORELOS Hotel puerto morelos

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at HOTEL LAS PALMAS PUERTO MORELOS?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HOTEL LAS PALMAS PUERTO MORELOS?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL LAS PALMAS PUERTO MORELOS?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL LAS PALMAS PUERTO MORELOS?
You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 5 (subject to availability). Contactless social distancing and check-out are available.
Are there restaurants at or near HOTEL LAS PALMAS PUERTO MORELOS?
Yes. Nearby restaurants include Fonda Americana Grill (8-min walk), Mangata (2 mi) and Caribelos (2 mi).

Overall score and ratings

4.0

5.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

2/10 Poor

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