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1 room, 2 adults
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Country Inn & Suites By Carlson West Valley City, West Valley City

2.5 stars2.5 stars
3422 Decker Lake DrWest Valley CityUT84119United States of America
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Good3.3 / 5
Room
Room needs to be improved
Location
Great location
WiFi
Good internet service
Cleanliness
Could use a good cleaning
156See all 156 Hotels.com reviews
From 207 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson West Valley City, West Valley City

from $70
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Suite, 1 Bedroom, Non Smoking
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Guest Room, 1 King, Non-Smoking
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Country Carlson West Valley City
  • Country Inn Carlson West Valley City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Pets are allowed for an extra charge of USD 10 per pet, per day

In the hotel

Food and drink
  • Free breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Free use of nearby fitness center
  • Spa tub
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Country Inn & Suites By Carlson West Valley City, West Valley City’s small print

Also known as

  • Country Carlson West Valley City
  • Country Inn Carlson West Valley City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10 per night

Pets are allowed for an extra charge of USD 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 156 reviews

Country Inn & Suites By Carlson West Valley City, West Valley City
Excellent4.0 / 5
Convenient
Good place to stay when traveling. Kinda dirty outside. And breakfast was sorta strange, no eggs or potatoes. Otherwise place was nice. Customer service especially on the phone was very good.
1 night romance trip
Country Inn & Suites By Carlson West Valley City, West Valley City
Poor1.0 / 5
WORST HOTEL EVER!
This was the worst experience we have ever had at a hotel. I would not recommend this hotel to anyone. Our first experience at this hotel was when we walked into our room and it smelled horribly of stale cigarette smoke and the room was very dirty. We also reserved a room with a fridge, crucial when traveling with a baby. The fridge did not work. The front desk person changed our room for us (at 10pm with 2 children) and while the second room had a working fridge and didn't smell as bad, the toilet did not flush. When my husband returned to the front desk to have someone look at it the front desk person handed him the plunger. We asked for a set of blankets for the fold out couch and was told "they are supposed to be in the room, where are they?" We responded that we did not know but that we needed them. The room's tv and cables had wires sticking out everywhere that could have easily been pulled on by a small child, (un)luckily for us the room was dirty enough that we never felt comfortable putting the baby down so she couldn't pull the wires. After finally getting to sleep we were woken by the room next door at 2:30am. We had to call to the front desk to complain. She came down and talked with the room but had to return a second time and threaten to kick them out. Breakfast the next day was a complete let down and we ended up having to buy breakfast. We were scheduled to stay at the hotel for 4 nights but we checked out after 1. I will never stay there again.
4 night family trip
Country Inn & Suites By Carlson West Valley City, West Valley City
Excellent4.0 / 5
Good breakfast. Bed was okay not great
1 night trip
Country Inn & Suites By Carlson West Valley City, West Valley City
Poor1.0 / 5
The staff was friendly. The bed was extremely hard as were the pillows, and very lumpy. I don't feel like the maintenance or housekeeping were very good. The bathroom floor was not cleaned at all during our stay. It felt gritty underfoot. Also while we were there I dropped my deodorant and it broke, I picked up what I could and thought that housekeeping would get the rest with a broom or some other way. It was never taken care of. The bathroom door itself was dirty and the door frame was in need of cleaning and repainting (it is rusting.) I found a used Qtip on the floor of the main area, we didn't bring any with us, so it must have been from a previous guest. After housekeeping had been by to clean the room, we found that he/she had dropped a dirty cleaning clothe inside by the door.
3 night family trip
Country Inn & Suites By Carlson West Valley City, West Valley City
Poor1.0 / 5
Hotel trip from H£[[!
The first night we check into our Room was awful!! Opened our door and bed had been slept in!! There where 9inch heeled boots. The smell was that of BO and YUCK!! There is no house keeping at night! One person to run a huge hotel! We had to change our own bedding. Took a Hour to get disinfect spray to try and get the smell out! In the morning talking with owner. He was well the room was not even supposed to be available. And that was my fault how??? Gave us a 25$ Check of some kind. Not even filling it out right.
2 night family trip

See all reviews

Country Inn & Suites By Carlson West Valley City, West Valley City

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