Niagara Riverside Resort, BW Premier Collection

Photo gallery for Niagara Riverside Resort, BW Premier Collection

Primary image
Indoor pool
Indoor pool
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Hypo-allergenic bedding, down comforters, desk, blackout drapes

Overview of Niagara Riverside Resort, BW Premier Collection

Niagara Riverside Resort, BW Premier Collection

3.5 star property
Riverfront hotel with indoor pool, near Fashion Outlets of Niagara Falls

7.6/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $90
Price available on 9/13/2022
Map
7001 Buffalo Ave, Niagara Falls, NY, 14304
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Fashion Outlets of Niagara Falls - 4 min drive
  • Niagara Falls State Park - 6 min drive
  • Seneca Niagara Resort & Casino - 6 min drive
  • Maid of the Mist - 10 min drive
  • Aquarium of Niagara - 8 min drive
  • American Falls - 8 min drive
  • Cave of the Winds - 9 min drive
  • Casino Niagara - 13 min drive
  • Fallsview Indoor Waterpark - 13 min drive
  • Niagara SkyWheel - 10 min drive
  • Rainbow Bridge - 11 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 30 min drive
  • Niagara Falls Station - 11 min drive
  • Niagara Falls Station - 13 min drive
  • Niagara Falls Station - 15 min drive

About this property

Niagara Riverside Resort, BW Premier Collection

Just 3.6 mi (5.8 km) from the airport, Niagara Riverside Resort, BW Premier Collection puts you within a 10-minute drive of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Bella Vista Ristorante, which serves breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights. The helpful staff and nice bathrooms get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 65 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10.00 per night)
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 8 percent destination fee will be charged

Optional extras

  • Breakfast costs between USD 7 and USD 15 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self parking costs USD 10.00 per night
  • Extended parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort, BW Premier Collection Hotel
Niagara Riverside Resort, BW Premier Collection Niagara Falls

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

6/10 Good

Unwelcoming environment
When we arrived the lady at the counter didn’t explain anything we had to ask about everything. We arrived on a Sunday evening and were excited to be able to have dinner on site. The manager of the restaurant was very rude. He made it a point to let us know we were basically unwelcome and our $100 dinner was not a very romantic anniversary experience as the site claims it will be. The site also claims breakfast is included and no one at the desk indicated anything different so imagine our surprise as we go to breakfast and were informed it will be $15 a piece. The pool had all the warming lights sitting on the cement outside of it in caution signs. I had to ask for towels several times and I was told that someone would bring them down and they never did. The room was clean and the river view was the only thing that made this place remotely worth the price. We ended up leaving two days earlier than expected due to the unwelcoming experience here
Jerry, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Restaurant and parking disaster
George, 3-night trip
Verified Hotels.com guest review

6/10 Good

Tonette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place on the Niagra River! Beautiful hotel! Very clean, staff are very attentive and friendly. Cant wait to come back!
Mark, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Leonel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sketchy area, check in staff not helpful, undisclosed additional $100 charge for unspecified “incidentals”. (Supposedly charge was not submitted). Great place to go, if you want to be treated terribly at check in.
Patricia, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Not worth it.
The whole reason we booked this hotel was the indoor pool. We were celebrating my seven yr old's birthday, and he was excited to go swimming. But the pool was too cold. After a half hour in the water, he was shivering, and I caught a chill I couldn't shake all weekend. When you pull into the lot, there's a sign that states that parking is $20. At the front desk, they informed me that there's a $10 charge for parking, but they were out of paper for my dashboard. So they have no means of knowing who is a paying guest - it's merely a $10 surcharge. I could have fought them and told them I didn't drive, but why lie? The ceiling of the bathroom was peeling. There was no shampoo in the dispenser. There was no maid service - we didn't see a maid the entire time we were there. The room looked like someone had done work but hadn't painted afterwards. Saturday night, I saw another guest at the front desk explaining that they had given him keys to an occupied room. The front desk wanted to quibble over the definition of "occupied" rather than resolve the issue. This place was nice once. It isn't anymore. Save your money.
Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed for our Anniversary Weekend. The hotel and staff were great! Clean rooms, clean common areas, the pool was great, restaurant was great and all staff were amazing. We will be back for sure.
Devon, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Christina, 1-night family trip
Verified Hotels.com guest review