6/10 Good
7 June 2023
Botched shuttle use
I flew in to BCN and stayed the night before heading to Mallorca. When I first booked I asked if they had a shuttle to the airport that could take my bike luggage, they said no problem. When I checked in I told them I needed a shuttle in the morning with my bike luggage, no problem. When I tried to use the shuttle in the morning, it was a problem. They wouldn't let me use the shuttle. They told me at that time it's due to the bikes taking up a lot of room. That is okay but DON"T wait to tell me that after all the times I asked!!! Also if you want breakfast buy it at the time off booking its much cheaper!
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review