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Country Inn & Suites By Carlson, Newport News South, VA, Newport News

3 stars3 stars
1069 J Clyde Morris BlvdNewport NewsVA23602United States of America, 855-239-9401
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Good3.8 / 5
Room
Room needs to be improved
Location
Great location
Value for money
Best value for money
Cleanliness
Could use a good cleaning
370See all 370 Hotels.com reviews
From 352 reviewsTripAdvisor Traveller Rating

Country Inn & Suites By Carlson, Newport News South, VA, Newport News

Hotel Info: 855-239-9401

from $76
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Non Smoking (Guest)
  • Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Guest)
  • Suite, 1 Bedroom, Non Smoking, Refrigerator & Microwave
  • One King Bed
  • Suite, 1 Bedroom, Accessible, Non Smoking
  • Room, Non Smoking, Refrigerator & Microwave (Guest)
  • Guest Room, 1 King, Accessible, Non-Smoking
  • Suite, 1 Bedroom, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Guest Room, 1 King, Non-Smoking
  • Guest Room, 2 Queen, Non-Smoking
  • Guest Room, 2 Double, Accessible, Non-Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Guest)
  • Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Guest)

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-out

In the hotel

Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Recent reviews

Good 3.8 /5 from 370 reviews

Country Inn & Suites By Carlson, Newport News South, VA, Newport News
Poor1.0 / 5
Not returning to Comfort Inn and Suites.
I booked the room due to the rating 3.8/5.0. It was one of the worst experiences in a hotel yet: each day there was a something to add to the list of "Not Returning Here". Mold in the shower and around the A/C vent. Musty odor in the room and on the linens. I booked a suite to accommodate an extra companion: he stayed on the pullout couch dated circa 1970 the mattress was barely 3 inches thick and did not come with linens. The desk clerks were nice each time I visited them with one of the issues. The first day away they did not service the room. The second day a party ensued until 3 AM I called the front desk repeatedly without success: no one answered. The third day our privacy lock was used and we could not enter our room. The two positives were the front desk clerks and the breakfast was adequate for continental. The WiFi was weak and the cable connection was sporadic.
3 night family trip
Country Inn & Suites By Carlson, Newport News South, VA, Newport News
Poor1.0 / 5
AWFUL
Hello well after reading the reviews for this hotel, thought we would be staying in a great place, Boy i was wrong, hotel was over crowded even tho we booked in advance they needed to find as a room which was odd.I guess something happen to the room we originally had , so she had to put us in another , my first impression was it a had a weird smell to it. got in room and was not cleaned , very disappointing, the pool was very dirty and the jacuzzi was not working and had yellow tape around it. the stairs to our room the banister was so wobbly thought if i put my weight on it , it would have broken. The hallway to our room everyday smelled like marijuana and it never went away. Two nights we were there my girls were scared because the couple next to us were arguing so loud and violently that it was scarey. then the rest of the stay the people upstairs were so loud at night stopping and running thru the halls had a hard time sleeping , and when i told desk about it they checked it out but it seemed the people got upset and got louder every night. Three of the nights we stayed it i had no where to park AT ALL because they had utility trucks and no parking spaces had to find a place three nights even had to park in parking lot next to hotel which was VERY inconvenience. This experience was so awful that we left early on friday 4/14 morning instead of checking out on saturday 4/15 when we were suppose to .
7 night family trip
Country Inn & Suites By Carlson, Newport News South, VA, Newport News
Excellent4.0 / 5
Spring Break 2017
I enjoyed my stay. Country Inn & Suites is one of my preferred hotel chains. The reason I did not give the highest rating was there were ants in our room. I still would stay at this chain in the future.
3 night family trip
Country Inn & Suites By Carlson, Newport News South, VA, Newport News
Excellent4.0 / 5
I'd stay there again
The staff was very friendly, the breakfast blend, the room's floor could have used a vacuum, and the coffee replaced in the room. The price was very good, and I am not disappointed. Nor elated.
2 night trip with friends
Country Inn & Suites By Carlson, Newport News South, VA, Newport News
Excellent4.0 / 5
BYOP
Staff was very helpful and friendly. Room and overall hotel were nice and clean. The complimentary breakfast was better than expected. The only thing that was not-so-great were the beds and pillows. The beds were hard and pillows were very uncomfortable. It was difficult to get to sleep and we woke up every day with aching backs and necks. Bring your own pillows.
4 night family trip

See all reviews

Country Inn & Suites By Carlson, Newport News South, VA, Newport News

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