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The Observatory Hotel Christchurch

Photo gallery for The Observatory Hotel Christchurch

Lobby lounge
Royal Skylight Room | Premium bedding, down duvets, in-room safe, individually decorated
Prestige Room | Premium bedding, down duvets, in-room safe, individually decorated
Observatory Deluxe Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Gym

Overview of The Observatory Hotel Christchurch

The Observatory Hotel Christchurch

5.0 star property
Luxury hotel with 24-hour fitness, near Hagley Park

9.8/10 Exceptional

59 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Communal living room
  • Corner/local shop
  • Water dispenser
  • Laundry service
  • Conference space
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Premium bedding

Room options

About this area

What's nearby

  • In Christchurch City Centre
  • Lyttelton Harbour - 24 min drive

Getting around

  • Christchurch International Airport (CHC) - 20 min drive
  • Christchurch Railway Station - 12 min drive
  • Rolleston Station - 19 min drive
  • Rangiora Station - 26 min drive

Restaurants

  • The Rockpool Bar - 6 min walk
  • Mr. Brightside Rooftop Bar - 6 min walk
  • Ramen Ria - 7 min walk
  • Kaiser Brew Garden - 8 min walk
  • Therapy - 5 min walk
Map

About this property

The Observatory Hotel Christchurch

When visiting Christchurch, The Observatory Hotel Christchurch is a great choice to consider.

Languages

English, Filipino, Hindi, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (NZD 30 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1896
  • Library
  • Communal living room
  • 24-hour fitness centre
  • Art gallery on-site

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Height-adjustable showerheads
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Filipino
  • Hindi
  • Korean

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent

Parking

  • Uncovered self-parking costs NZD 30 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Does The Observatory Hotel Christchurch offer free cancellation for a full refund?
Yes, The Observatory Hotel Christchurch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Observatory Hotel Christchurch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Observatory Hotel Christchurch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Observatory Hotel Christchurch?
Yes. Self-parking costs NZD 30 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Observatory Hotel Christchurch?
You can check in from 2:00 PM - anytime. Check-out time is 10:00 AM. Late check-out is available for a charge. Contactless check-out is available.
Is there an on-site casino at The Observatory Hotel Christchurch?
No, this hotel doesn't have a casino, but Christchurch Casino (13-min walk) is nearby.
What is there to do at The Observatory Hotel Christchurch and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Observatory Hotel Christchurch like?
The Observatory Hotel Christchurch is in Christchurch City Centre, a short 1-minute walk from Hagley Park and 3 minutes' walk from Canterbury Museum.

Reviews

9.8

Exceptional

10.0/10

Cleanliness

9.9/10

Staff & service

9.5/10

Amenities

9.9/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Jackie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
The Observatory Hotel Christchurch is an extremely comfortable, cozy, and clean hotel. I enjoyed my stay immensely.
elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent experience with our stay. Beautiful, new facility with a very friendly staff. Still don't have a license to sell foods/drinks so if needing a soft drink or snack, will need to find elsewhere. Otherwise, 5 stars!
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay mediocre breakfast
Great eclectic place newly old place. Amazing people. Lacking breakfast.. very nice stay comfortable and safe
Brad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hayley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely serene private space with kitchenette and pool access. Quite warm in the afternoon when the sun is out. The hostess is a gem and went way above and beyond in helping some friends out when they arrived in town without a place to stay.
Verified Expedia guest review

10/10 Exceptional

Love the location and stylish amenities.
Verified Expedia guest review