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The Observatory Hotel Christchurch

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Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers
Experience the perfect blend of art, culture, and luxury at The Observatory Hotel Christchurch. Located near Hagley Park, this eco-certified hotel offers an on-site grocery store, concerts and live shows in a lively atmosphere. With in-room WiFi, dry cleaning services available for your convenience as well as helpful staff who make guests feel welcome.

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
  • 24/7 front desk

Why we love this property

Work meets play
Located in the city center, this hotel offers a conference space and meeting rooms for business travelers. A 24-hour gym and live shows await after work.
Breakfast bliss
Continental breakfast provides a tasty morning start. In-room champagne service adds a dash of luxury for special occasions.
Luxury sleep awaits
Guestrooms offer premium bedding, plush comforters, and a pillow menu. Rainfall showers pair with champagne service for indulgence.

Room options

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down comforters, minibar, in-room safe

Observatory Legacy room- Lower ground floor

9.6 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Observatory Deluxe Room

Observatory Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Observatory Deluxe Room

9.6 out of 10
Exceptional
(48 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Prestige Skylight Room

Prestige Skylight Room | Premium bedding, down comforters, minibar, in-room safe

Prestige Skylight Room

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Skylight Room

Royal Skylight Room | Premium bedding, down comforters, minibar, in-room safe

Royal Skylight Room

10.0 out of 10
Exceptional
(4 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Prestige Room

Prestige Room | Premium bedding, down comforters, minibar, in-room safe

Prestige Room

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Interior entrance
The Mayfair
Christchurch City Centre
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 313 reviews
$125 nightly
The price is $144
Jun 7 - Jun 8
Total with taxes and fees
The Mayfair
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About the neighborhood

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013

What's nearby

  • The Arts Centre - 1 min walk - 0.1 km
  • Hagley Park - 2 min walk - 0.2 km
  • Riverside Market - 6 min walk - 0.6 km
  • Te Pae Christchurch Convention and Exhibition Centre - 6 min walk - 0.6 km
  • Christchurch Casino - 8 min walk - 0.7 km

Getting around

  • Christchurch International Airport (CHC) - 19 min drive
  • Christchurch Railway Station - 11 min drive
  • Rolleston Station - 18 min drive
  • Rangiora Station - 26 min drive

Restaurants

  • ‪The Craft Embassy - ‬7 min walk
  • ‪The Little Fiddle - ‬7 min walk
  • ‪Curators House - ‬3 min walk
  • ‪Chiwahwah Mexican Cantina Bar - ‬7 min walk
  • ‪Manu Restaurant and Bar - ‬6 min walk

About this property

The Observatory Hotel Christchurch

The Observatory Hotel Christchurch offers a fantastic location, putting you just a 5-minute walk from The Arts Centre and Hagley Park. Guests can enjoy the 24-hour fitness center, and continental breakfast is available daily. This luxurious hotel is also within just a 10-minute walk of Riverside Market and Christchurch Public Hospital. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (NZD 30 per day)
    • Wheelchair-accessible parking and van parking on site
    • Limited onsite parking (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Concerts/live shows

Working away

  • Meeting room
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • 24-hour fitness center
  • Art gallery on site
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 30 for adults and NZD 30 for children
  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Uncovered self parking costs NZD 30 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

The Observatory Christchurch

Observatory Hotel Christchurch

Observatorty Hotel Christchurch

The Observatory Hotel Christchurch Hotel

The Observatory Hotel Christchurch Christchurch

The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Does The Observatory Hotel Christchurch offer free cancellation for a full refund?

Yes, The Observatory Hotel Christchurch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Observatory Hotel Christchurch?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Observatory Hotel Christchurch?

Yes. Self parking costs NZD 30 per day. Parking spots may be limited.

What are the check-in and check-out times at The Observatory Hotel Christchurch?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge. Contactless check-out is available.

Is there an onsite casino at The Observatory Hotel Christchurch?

No, this hotel doesn't have a casino, but Christchurch Casino (12-min walk) is nearby.

What is there to do at The Observatory Hotel Christchurch and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Observatory Hotel Christchurch like?

The Observatory Hotel Christchurch is in Christchurch City Centre, a short 2-minute walk from Hagley Park and 8 minutes' walk from Cathedral Square. Travelers say the area is walkable and good for shopping.

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Reviews

The Observatory Hotel Christchurch Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Complimentary breakfast was quite good and served in a quaint and relaxing space. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Botanical gardens
Amenities
Restaurant
Building
Breakfast
Boutique hotel
Museums

Reviews

Verified

8/10 Very good

Nice unusual hotel. Comfy bed and nice ambience. We enjoyed our stay.
Susan, 1-night trip
Verified

10/10 Exceptional

We had a fantastic stay. The stylish fit-out, extremely comfortable bed, and friendly, helpful staff made our visit very enjoyable. We will definitely stay here again.
Peter, 3-night trip
Verified

10/10 Exceptional

Great location, quiet room
Paul, 2-night trip
Verified

10/10 Exceptional

Interesting historic building, clean and well-sized rooms, friendly and helpful staff.
Douglas, 1-night trip
Verified

10/10 Exceptional

Gear location and the room was lovely. Check in was easy and the staff was very accommodating.
Craig, 2-night trip
Verified

10/10 Exceptional

Lovely staff, excellent amenities close to everything
Nicole, 3-night trip
Verified

10/10 Exceptional

Place is located conveniently, a great renovation of an old college.
Raphael, 3-night trip
Verified

8/10 Very good

Clean rooom
Colin, 3-night trip
Verified

10/10 Exceptional

This hotel was a highlight, absolutely beautiful, interesting, central, super clean, loved it. The rooms and staff were amazing and certainly made a Christchurch stay worth it.
Rosa, 2-night trip
Verified

8/10 Very good

Loved our stay here. Great location. Lovely rooms. Friendly staff. Will return again.
Tasi, 2-night trip
Verified

10/10 Exceptional

Great location, next to a great space for exploring. Lovely interiors and staff. Relaxed calm atmosphere. We only stayed over one night and wished we’d stayed longer.
alastair, 1-night trip
Verified

10/10 Exceptional

Historical convenient location
Ian, 2-night trip
Verified

10/10 Exceptional

Building and location are excellent . Reception staff was brilliant and night manager too. Breakfast was a bit mean and many items were finished by the time we got there at 8am. Rooms are comfy, bright and clean, ver comfortable indeed
Beatriz, 1-night trip
Verified

8/10 Very good

Clean room and kind of staff
Park Hee, 1-night trip
Verified

10/10 Exceptional

Exceptional service. Fantastic location. Very clean room. No complaints.
Gregory, 3-night trip
Verified

10/10 Exceptional

Laid back atmosphere, also great lounge to relax in and have tea.
Henry, 5-night trip
Verified

10/10 Exceptional

Wonderful hotel very charming- close to restaurants
Mark, 2-night trip
Verified

10/10 Exceptional

Beautiful location, amazing rooms, friendly and helpful staff, great breakfast.
Sofia, 2-night trip
Verified

10/10 Exceptional

Beautiful place to stay, great location.
Anita, 1-night trip
Verified

10/10 Exceptional

Coffee, restaurants, tram, and park right at your doorstep.
Karen, 3-night trip
Verified

10/10 Exceptional

Great building to have as a hotel in a really good location.
Paul, 6-night trip
Verified

2/10 Poor

Great location. Good property. Terrible service. Stay far away.
Aditya, 1-night trip
Verified

10/10 Exceptional

This was such a lovely hotel with lovely reception staff! The only thing I didn't like was that the cookie that was given to welcome you in the room was already old, it was hard and inedible. There was also an incident where the breakfast lady had a tiff with another set of guests so it left a slightly negative impression. Will stay here again.
Anne Paula, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel. Lots of attention to detail. Very warm and inviting. Close to central city with lots of restaurants close by. A gem!
Sue, 1-night trip
Verified

10/10 Exceptional

A beautiful hotel in a great location. A great coffee shop right in the former university complex, art, music, and across from the botanical gardens.
Tamara, 4-night trip