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1 room, 2 adults

Best Western Crystal Palace Hotel, Turin

4-star4 stars
Great for familiesThis property has good facilities for families.
Via Nizza, 11, Turin, TO, 10125, Italy

4-star hotel with bar/lounge, near Galleria Sabauda
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 766 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great room
Great location
Very comfortable
Bar could improve

Best Western Crystal Palace Hotel, Turin

from $72
  • Standard Room, 1 Twin Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
  • Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)
  • Standard Room, Multiple Beds

What’s around Best Western Crystal Palace Hotel, Turin


  • In Historic Centre
  • Galleria Sabauda - 12 min walk
  • Valentino Castle - 14 min walk
  • Galleria Civica d'Arte Moderna e Contemporanea (GAM) - 14 min walk
  • Valentino Park - 15 min walk
  • Turin Royal Palace (Palazzo Reale) - 19 min walk
  • Mole Antonelliana - 22 min walk
  • National Museum of Cinema - 22 min walk

Getting around

  • Turin (TRN-Turin Intl.) - 16 min drive
  • Turin Porta Nuova Station - 4 min walk
  • Turin Porta Susa Station - 27 min walk
  • Turin Lingotto Station - 7 min drive
  • Porta Nuova Station - 4 min walk
  • Marconi Station - 5 min walk
  • Re Umberto Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Best Western Crystal Palace Hotel, Turin’s small print

Also known as

  • Crystal Torino
  • Best Western Crystal Palace Turin
  • Best Western Crystal Palace
  • Best Crystal Hotel Turin
  • Best Western Crystal Palace Hotel Hotel
  • Best Western Crystal Palace Hotel Turin
  • Best Western Crystal Palace Hotel Hotel Turin
  • Mercure Palace
  • Mercure Torino Crystal Palace
  • Mercure Torino Crystal Palace Hotel
  • Mercure Torino Crystal Palace Hotel Turin
  • Mercure Torino Crystal Palace Turin
  • Torino Palace
  • Mercure Hotel Turin
  • Best Western Crystal Palace Hotel Turin


Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 272 reviews

Very Good 8.0
Room and bathroom were clean and bright. Staff were polite and approachable. Across the street from the train station and short walk to the city centre. However the wifi was pretty awful - wouldn’t connect most of the time and you had to re-enter the login information every time you turned your device back on. The AC seems to be turned off during the day in the room (I checked in at noon and I had to manually turn on the fan every few minutes through the thermostat). When I came back in the evening, it was cooler but still quite warm. Couldn’t buy chocolate until the day I left for fear it would melt in my room.
usOther trip
Exceptional 10.0
Everything was comfortable except for WiFi. The WiFi in this hotel is not stable and perhaps very weak for uploading files. At the hotel, I could not enter my office's website to report my work. But as far as writing/reading emails, it should be fine. Easy to come from Torino airport with a bus. Good for business trips.
Kazuhiro, us6 night business trip
Poor 2.0
Disappointed with the hotel and hotelsdotcom
The hotel was awful. The front desk staff were rude. I asked a for a quiet room and they put me FACING the train station and main street. Constant noise. Windows were single paned so you could hear everything and often you could even feel the vibrations. It was just an awful sleepless experience. Also, hotelsdotcom's description was very inaccurate - there was no air conditioning whatsoever.
Inam, us3 night trip
Very Good 8.0
All good!!!
Excellent location Nice breakfast Good room Helpful staff Perfect hotel
Ayana, usFamily trip
Exceptional 10.0
good location, quick access to main attractions and museums
Donard, usRomance trip

Best Western Crystal Palace Hotel, Turin

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