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Novotel Auckland Ellerslie, Auckland

Official New Zealand Rating provided by Qualmark®
72-112 Green Lane EastEllerslie, Auckland1051New Zealand, ‏‎800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Value for money
Best value for money
Bar and Beverages
Standard bar
152See all 152 Hotels.com reviews
From 832 reviewsTripAdvisor Traveller Rating

Novotel Auckland Ellerslie, Auckland

Hotel Info: 866-539-8117

from $101
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Superior Double Room, 2 Double Beds, Garden View
  • Executive Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Also known as

  • Novotel Auckland Ellerslie
  • Novotel Hotel Auckland Ellerslie
  • Novotel Auckland Ellerslie Hotel
  • Novotel Ellerslie Hotel
  • Novotel Ellerslie

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: NZD 100.00 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs NZD 15 per night

Valet parking costs NZD 15 per night with in/out privileges

Rollaway beds are available for NZD 60 per night

Breakfast is offered for an extra charge of NZD 32 per person (approximately)

WiFi is available in guestrooms for NZD 29.90 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 19.9 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 29.90 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 19.9 per 24-hour period (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Acacia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Novotel Auckland Ellerslie, Auckland’s small print

Also known as

  • Novotel Auckland Ellerslie
  • Novotel Hotel Auckland Ellerslie
  • Novotel Auckland Ellerslie Hotel
  • Novotel Ellerslie Hotel
  • Novotel Ellerslie

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: NZD 100.00 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs NZD 15 per night

Valet parking costs NZD 15 per night with in/out privileges

Rollaway beds are available for NZD 60 per night

Breakfast is offered for an extra charge of NZD 32 per person (approximately)

WiFi is available in guestrooms for NZD 29.90 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 19.9 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 29.90 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 19.9 per 24-hour period (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 152 reviews

Novotel Auckland Ellerslie, Auckland
Excellent4.0 / 5
Enjoyable Stay
This is the second time we have stayed here. We found the location to be very convenient for our purposes and close to the motorway. The king room was very comfortable and to the same great standard we had last time. The buffet breakfast was also a great way to start the day. We were surprised that they had started to charge for onsite parking after we had checked in as this was not in place when we made the booking back in March 2015 and we were not advised earlier. However, the hotel was reasonable in that they did not charge for those that checked in prior to its effective date. It was also a bit of inconvenience that coming back in the evenings we had difficulty in finding a park given the functions/conventions that were being held at the time (we were there for 7 nights). But again, the hotel staff did what they could to assist by allowing us to leave our car with them to park the car when space was available. It would appear now that the valet parking is a good solution to this issue.
7 night romance trip
Novotel Auckland Ellerslie, Auckland
Good3.0 / 5
Room service was like fastfood
We stayed two nights at the Novotel Ellerslie. The hotel and room are ok, clean but nothing special. We ordered room service one night: burger and pizza. This was delivered like fastfood in a box - no plate, cutlery, napkin. Though the food was tasty, it was a disappointing experience.
2 night trip
Novotel Auckland Ellerslie, Auckland
Outstanding5.0 / 5
Close to ASB showgrounds
Staff were very friendly & helpful, top class food in restaurant, comfy room.
1 night trip
Novotel Auckland Ellerslie, Auckland
Good3.0 / 5
One night in Auckland
The hotel room was okay, but I was expecting a little more. The amenities were a little sparse - no shampoo or body lotion provided, and no cutlery in the room. I ordered room service and I guess it was a lucky break that I'd ordered a burger rather than spaghetti!
1 night business trip
Novotel Auckland Ellerslie, Auckland
Outstanding5.0 / 5
Auckland getaway
We really enjoyed our stay, hotel staff were very accommodating and they make you feel at ease. Very good service if not the best.
6 night romance trip

See all reviews

Novotel Auckland Ellerslie, Auckland

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