6/10 Good
Jan 1, 2023
Given the price of the Suite-type room (approx. USD 200 per night ; from booked from 24 - 26 December 2022) , the Staff was told repeatedly that the heating system in one of the suite's rooms was inoperable. Despite their repeated attempts to "fix" the problem, the room remained extremely cold. I expect more from a hotel of this standard. At check-out it was if nothing ever happened and there was no attempt to somehow compensate us nor even say we are sorry for your inconvenience. If the property wishes to contact me for further details, I can be reached at ( 961) 70743059. regards, Charles
Charles
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