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Occidental Jandía Mar, Pajara

4 stars4 stars
C/ Playa del Jable s/nBarranco de Vinamar, Jandia, PajaraFuerteventura35625Spain
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Good3.7 / 5
Room
Great room
Location
Great location
Cleanliness
Clean
Food
Food is all right
57See all 57 Hotels.com reviews
From 4,171 reviewsTripAdvisor Traveller Rating

Occidental Jandía Mar, Pajara

from $77
  • Suite, Sea View
  • Standard Room, 1 Queen Bed, Sea View
  • Standard Room, 1 Full Bed
  • Family Room
  • Standard Single Room, 1 Single Bed
  • Family Room, Sea View (2 Adults + 2 Children)
  • DISABLED
  • Family Room, Sea View (3 Adults + 1 Child)
  • DISABLED

At a glance

Key facts

Hotel size

  • This hotel has 485 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • All-inclusive
  • Resort fee included

Also known as

  • Barcelo Hotel Pajara
  • Occidental Jandía Mar Pajara
  • Occidental Jandía Mar Resort Pajara
  • Barcelo Jandia Mar Hotel Pajara
  • Barceló Jandía Mar Hotel Pajara
  • Barceló Jandía Mar Pajara
  • Barceló Jandía Mar Resort Pajara
  • Barceló Jandía Mar Resort
  • Barcelo Hotel Jandia Mar
  • Occidental Jandía Mar Resort

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

The spa is accessible for an extra charge

Self parking costs EUR 3 per day

Airport shuttle service is offered for an extra charge of EUR 190 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Sauna
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 10204
  • Conference space size (meters) - 948
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 10
  • Year Built 2005
  • Elevator/lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Miniature golf
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium and/or non-domestic beverages
  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Transportation to offsite activities
  • Gratuities

Spa

Spa con cargo has 7 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Mimosa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only.

Aloe - This bar is located by the pool.

Occidental Jandía Mar, Pajara’s small print

Also known as

  • Barcelo Hotel Pajara
  • Occidental Jandía Mar Pajara
  • Occidental Jandía Mar Resort Pajara
  • Barcelo Jandia Mar Hotel Pajara
  • Barceló Jandía Mar Hotel Pajara
  • Barceló Jandía Mar Pajara
  • Barceló Jandía Mar Resort Pajara
  • Barceló Jandía Mar Resort
  • Barcelo Hotel Jandia Mar
  • Occidental Jandía Mar Resort

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

The spa is accessible for an extra charge

Self parking costs EUR 3 per day

Airport shuttle service is offered for an extra charge of EUR 190 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 57 reviews

Occidental Jandía Mar, Pajara
Poor1.0 / 5
Very poor customer experience.....don't bother!
Our room was in a particularly noisy location above the bar area. The hotel did very little to help with the noise and refused to move us room. This meant we didn't sleep at all as they were constantly moving furniture. The guest experience manager was rude and clearly not interested or authorised to do anything. This attitude was then mirrored by the Assistant Manager. This hotel is clearly used to customers complaints as they are absolutely immune. They actually told us that any issues had tobe taken up with Hotels.com. Passing the buck! The food in the hotel was poor. There was a lack of variety and it was lukewarm at best. There were not enough seats in the bar area and the bar areas were understaffed which meant queuing regularly for drinks. On 3 occasions we had no hot water which poses a health risk. I would also question why a 4 star hotel charges guests to enter their Spa. This hotel advertises an indoor pool but you are charged extra to use it. All in all, save your money and sanity and stay somewhere else!
5 night romance trip
Occidental Jandía Mar, Pajara
Fair2.0 / 5
All inclusive...not really!
Left early after only a few days. Called before booking to verify all inclusive was any drinks, can eat at any restaurant, can use spa, and other details only to get there and find out just the opposite. We were told sit down restaurant available to us staying longer than 6 days but upon arrival told need reservations and can only access 1 time. Spa must have reservation, 9Eur rent per day for a towel, and limited 45 minutes. Inclusive drinks limited to those premade in a pitcher which after sitting there a while, those mixed drinks are not good, many drinks such as margarita are not free. Slush machines not on or working much of the time. No coffee served in buffet at dinner. Had to walk out by lobby and get coffee for after meal. Loud music all over grounds-no place to sit and quietly read a book anywhere. Wall of our sea view balcony so tall that when you sit in chairs you see nothing but the cement wall. Buffet was just that - mass tourism style of luke warm at best food. The village is a hike away and small. Don't make same mistake we did- chose a different hotel to start. Recommend Corralejo area on north part of island as it is much nicer area, more restaurants, more to see and do, and found a much better hotel!
7 night romance trip
Occidental Jandía Mar, Pajara
Excellent4.0 / 5
Another great choice via Hotel.com
Tremendous service from start to finish
2 night romance trip
Occidental Jandía Mar, Pajara
Excellent4.0 / 5
Too hot in rooms
AC not strong enough for the climate and star rating
1 night family trip
Occidental Jandía Mar, Pajara
Good3.0 / 5
Basic Hotel standard
We were told we had a superior room with a queen size bed but this was in fact two single beds pushed together which is hardly great for a romantic getaway. The hotel cash point had broken the week before and was not mended as was the cigarette machine. Very few English speaking guests and we spoke to no one for 3 days as there were no English people there. The restaurant smelled like a butchers and considering this is supposed to be a four star resort the food was very basic but they are obviously catering for hundreds of guests so not easy. The pools were beautiful and although the pictures of the hotel suggest it is right by the sea, it is in fact a long way up a very steep hill and this would take a good 20 minutes to reach on foot from the beach. All in all it was ok but we would not go back.
2 night romance trip

See all reviews

Occidental Jandía Mar, Pajara

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