DoubleTree by Hilton Shah Alam i-City

Property class: 5 and above
Luxury Shah Alam hotel with full-service spa, connected to a shopping center

Choose dates to view prices

When visiting Shah Alam, DoubleTree by Hilton Shah Alam i-City is a great choice to consider. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. An outdoor pool, a 24-hour fitness center, and a steam room are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and swim-up bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • 2 coffee shops/cafes

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
$68 nightly
The total price is $78
Oct 20 - Oct 21
Total with taxes and fees

Why we love this property

Work and play balance
Located in a business district with 12 meeting rooms, this hotel offers a perfect retreat. After work, guests can enjoy spa services and a poolside bar.
Delicious dining options
Culinary delights await at 3 restaurants, with a cafe for casual bites and a bar for relaxation. Enjoy buffet breakfasts or book intimate private dining.
Spa sanctuary
This hotel features a full-service spa with daily treatments, couples rooms, and aromatherapy. A steam room and 24-hour gym complete this wellness sanctuary.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a yellow armchair, a desk with a chair, a large window with a city view, and a television on the wall.

Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

A modern hotel room with a large bed, a TV, and a city view.

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a TV, and a city view.

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a chair, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a sofa, armchair, coffee table, and a TV mounted on the wall.

Premium Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a large window with a city view, a small table with a chair, and a trash bin.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Park View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view and a Ferris wheel.

Deluxe Room, 2 Twin Beds, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Double Bed, Kitchenette

A modern living room with a large flat-screen TV, a wooden coffee table, and a blue sofa with cushions.

Presidential Suite, 1 Double Bed, Kitchenette

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

A modern hotel room with two beds, a large window with a city view, a desk with a chair, and a minibar.

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for King Deluxe Room Park View

A hotel room with a large bed, a yellow armchair, a small table, and a TV. The room has a city view through large windows.

King Deluxe Room Park View

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE DELUXE PARK VIEW

  • Sleeps 4

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About the neighborhood

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • Central i-City Shopping Centre - 2 min walk - 0.2 km
  • i-City - 2 min walk - 0.2 km
  • Universiti Teknologi MARA Shah Alam - 15 min walk - 1.3 km
  • Sri Maha Mariamman Temple - 19 min walk - 1.6 km
  • AEON Mall Bukit Raja - 2 min drive - 1.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Kuala Lumpur Bukit Badak KTM Komuter Station - 7 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 7 min drive

Restaurants

  • ‪Makan Kitchen - ‬1 min walk
  • ‪TGI Fridays - ‬6 min walk
  • ‪Bar-B-Q Plaza - ‬10 min walk
  • ‪Ramen Seirock-Ya - ‬6 min walk
  • ‪Sopoong - ‬6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

  • When visiting Shah Alam, DoubleTree by Hilton Shah Alam i-City is a great choice to consider. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. An outdoor pool, a 24-hour fitness center, and a steam room are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 300 rooms
    • Arranged over 21 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • WiFi in rooms*

Parking

    • Secured covered onsite self parking (MYR 5 per day)
    • Secured covered onsite valet parking (MYR 60 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 coffee shops
  • Swim-up bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Laptop-friendly workspace
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MYR 30 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children

Children & extra beds

  • Rollaway beds are available for MYR 118.8 per night

Parking

  • Covered self parking costs MYR 5 per day
  • Covered valet parking costs MYR 60 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Shah Alam i-City?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Shah Alam i-City?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?

Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 60 per day. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?

DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.

Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?

Yes, there are 4 onsite restaurants.

What's the area around DoubleTree by Hilton Shah Alam i-City like?

DoubleTree by Hilton Shah Alam i-City is a short 7-minute walk from i-City and 7 minutes' walk from Central i-City Shopping Centre.

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Reviews

DoubleTree by Hilton Shah Alam i-City Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious and varied food with excellent breakfast options and outstanding hospitality. (5 reviews)
  • Breakfast buffet offered excellent variety with many options and a lovely space. (6 reviews)
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Popular mentions

Service staff
Room
Shopping malls
Location
Restaurant

Reviews

Verified review

10/10 Exceptional

Wonderful stay. Great breakfast. Good location
Verified review

10/10 Exceptional

We visit family fairly regularly and usually stay at another hotel while in Klang. Decided to try the Doubletree just for a change and we were pleasantly surprised, amazing hotel here with great amenities, walking access to the I-city mall which was great for our short stay. Didn’t need to fight the traffic to get to mid valley this time… Hotel is about 4yrs old so everything works as it should. Will stay here again in the future.
Verified review

10/10 Exceptional

This is a lovely property that is attached to a mall. So there are plenty of food options. The room was well-maintained, though the pillows were too flat. The staff are very helpful and friendly. I enjoyed my stay there which was 3 nights. I did not have a chance to try their restaurants as there are many food options around. I will stay at this hotel again in the future
Verified review

8/10 Very good

Room was clean, friendly staff.
Verified review

10/10 Exceptional

Breakfast very nice and staff very friendly
Verified review

10/10 Exceptional

Fantastic hotel with great set of staff esp at the reception counter.
Verified review

10/10 Exceptional

Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
Verified review

10/10 Exceptional

Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Verified review

10/10 Exceptional

The place is very clean and friendly
Verified review

10/10 Exceptional

Great place to stay. staff is so friendly and welcoming.
Verified review

10/10 Exceptional

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Verified review

10/10 Exceptional

It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Verified review

10/10 Exceptional

Very friendly staff
Verified review

6/10 Good

Close to central shopping
Verified review

10/10 Exceptional

Brand new and impressive property Great views
Verified review

10/10 Exceptional

Nice room layout and setting. Comfortable bed and clean.
Verified review

10/10 Exceptional

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Verified review

10/10 Exceptional

Very good location

Staff very hospitable, amazing as always. Location next to shopping mall, good restaurants and varied entertainment places. Try get rooms facing I-City Park
Verified review

8/10 Very good

Easy access to the mall and get stuff that u need. Which just beside the hotel.
Verified review

10/10 Exceptional

The hotel is new and comfortable. There is a parking free of 30 dollars a day.
Verified review

10/10 Exceptional

Lovely hotel and staff, mall next door was handy. Limited public transport options
Verified review

10/10 Exceptional

This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Verified review

8/10 Very good

Nice room nice view

Hotel very clean. Nice view. Iverall is good ..It just pillow too low.
Verified review

10/10 Exceptional

Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Verified review

8/10 Very good

My 2nd time stayed, well keep, need some improvement, on training staff, service was good