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Mercure Queenstown Resort, Queenstown

4-starOfficial New Zealand Rating provided by Qualmark®
Sainsbury RoadQueenstown9300New Zealand

Queenstown ski hotel with 2 restaurants, ski shuttle
  • Free parking
Very Good8.2
Service
Fantastic service
Room
Great room
Food
Delicious food
Location
Great location
229See all 229 Hotels.com reviews
From 1,535 reviewsTripAdvisor Traveller Rating

Mercure Queenstown Resort, Queenstown

from $131
  • Room, Garden View
  • Superior Room, Lake View
  • Room, Garden View
  • Superior Room, Lake View
  • Standard Room, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Ski shuttle *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Ski storage
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3272
  • Conference space size (meters) - 304
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

South Eatery Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

Mercure Queenstown Resort, Queenstown’s small print

Also known as

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown

Policies

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: NZD 50 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of NZD 20

Rollaway beds are available for an additional charge

Safes in guestrooms can be used for NZD 50 per stay

Buffet breakfast is offered for an extra charge of NZD 25 per person (approximately)

WiFi is available in guestrooms for NZD TBA per hour (rates may vary)

WiFi is available in public areas for NZD 10 per hour (rates may vary)

Wired Internet access is available in guestrooms for NZD 10 per hour (rates may vary)

Wired Internet access is available in public areas for NZD 5 per hour (rates may vary)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Queenstown Resort, Queenstown

Landmarks

  • SKYCITY Wharf Casino - 22 min walk
  • Steamer Wharf - 22 min walk
  • TSS Earnslaw Steamship - 23 min walk
  • Creative Queenstown Arts & Crafts Market - 23 min walk
  • Fear Factory Queenstown - 23 min walk
  • Toi o Tahuna - 24 min walk
  • Queenstown Mall - 27 min walk
  • Williams Cottage - 27 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 17 min drive
  • Free self parking
  • Ski shuttle (surcharge)

Recent reviews

Very Good 8.2 From 229 reviews

Mercure Queenstown Resort, Queenstown
Very Good8.0
Vacation in Queenstown
The staff was very friendly, it was clean and has a great view form on the hill where the hotel is located. I would stay there again.
ron, us3 night trip
Mercure Queenstown Resort, Queenstown
Exceptional10.0
Enjoyed our stay.
We enjoyed our stay. Though it is 10 mins out of town it was still a great experience. The only complaint was that the bathrooms are showers only on the lake view and the hot tub is cold. The staff and concierge were helpful and it was easy to book trips directly from the hotel with hotel pickups.
Jamien, us2 night romance trip
Mercure Queenstown Resort, Queenstown
Very Good8.0
Great views
Beautiful views of the lake and mountains. Up the hill from town so a pretty good walk to shops and/or restaurants. The staff was very welcoming. We did get checked into a room with a nice view but had to change due to our room smelling like cigarette smoke. Only a small inconvenience and the front desk provided us with a different room right away. Beds were comfortable. The single pane windows are not very efficient but the heater maintained our room temperature well enough.
Deborah, us1 night romance trip
Mercure Queenstown Resort, Queenstown
Very Good8.0
Very nice hotel
Beautiful hotel overlooking the lake in Queenstown. It's about a 20 minute walk from town (hotel is up the hill from town-- downhill walk to town is easy but we took a taxi back!) Great service, delicious breakfast in the morning (not complementary). Loved the views from our room. There is a pool that looked awesome but we didn't end up going in. Overall very nice hotel!
Katherine, us1 night romance trip
Mercure Queenstown Resort, Queenstown
Very Good8.0
Great room. Free parking for those who rent a car.
Staffs are friendly. Location is good for those who rent a car, or else you have to take a bus or walk up/down the hill to the town. Free parking is available which is an asset. Gorgeous pool but not heated, so no guests would use this facilities most of the time during the year. Sauna is available, but I did not find a shower close to the sauna which seems odd.
Andy, us1 night romance trip

See all reviews

Mercure Queenstown Resort, Queenstown

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