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1 room, 2 adults
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Mercure Queenstown Resort, Queenstown

Official New Zealand Rating provided by Qualmark®
Sainsbury RoadQueenstown9300New Zealand, ‏800-491-6126
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Good3.9 / 5
Service
Fantastic service
Room
Great room
Location
Location is ok
Value for money
Fairly good value for money
280See all 280 Hotels.com reviews
From 1,139 reviewsTripAdvisor Traveller Rating

Mercure Queenstown Resort, Queenstown

Hotel Info: 866-539-8117

from $82
  • Standard Room, 2 Double Beds, Lake View
  • Superior Room, 2 Queen Beds, Lake View
  • Superior Double Room, 2 Double Beds, Lake View
  • Superior Room, 1 King Bed, Lake View
  • Room, 1 King Bed, Garden View
  • Standard Room, 2 Double Beds, Garden View
  • Superior Room, 2 Queen Beds, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Ski shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown

Mandatory fees

Deposit: NZD 50 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of NZD 20

Rollaway beds are available for an additional charge

Safes in guestrooms can be used for NZD 50 per stay

WiFi is available in guestrooms for NZD TBA per hour (rates may vary)

WiFi is available in public areas for NZD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 5 per hour (rates may vary)

Ski shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Ski storage
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3272
  • Conference space size (meters) - 304
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Vista Restaurant - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. A children's menu is available.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Mercure Queenstown Resort, Queenstown’s small print

Also known as

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown

Mandatory fees

Deposit: NZD 50 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of NZD 20

Rollaway beds are available for an additional charge

Safes in guestrooms can be used for NZD 50 per stay

WiFi is available in guestrooms for NZD TBA per hour (rates may vary)

WiFi is available in public areas for NZD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 10 per hour (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 5 per hour (rates may vary)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 280 reviews

Mercure Queenstown Resort, Queenstown
Excellent4.0 / 5
Great room. Free parking for those who rent a car.
Staffs are friendly. Location is good for those who rent a car, or else you have to take a bus or walk up/down the hill to the town. Free parking is available which is an asset. Gorgeous pool but not heated, so no guests would use this facilities most of the time during the year. Sauna is available, but I did not find a shower close to the sauna which seems odd.
1 night romance trip
Mercure Queenstown Resort, Queenstown
Excellent4.0 / 5
Room with a view!
Very nice hotel overall with all the amenities expected of a high-end hotel. The hallways look in need of a refresh and its a pretty long uphill walk (short bike ride or very short drive--parking in town is one notch down from a nightmare) from the hoppin' part of town, which might explain the price drop compared to hotels in town. It has two nice-looking restaurants, which we didn't try, and the wifi isn't free, but that's typical at this kind of hotel. The best part about this hotel is the view (worth the extra for a lake view). The view from our room was so nice that we just sat there for 30 minutes in the morning enjoying it and I took a picture-window frame and all-to post on Facebook to prove it; it was even nicer than our view at the Skyline restaurant at the top of the mountain. Overall, I'd definitely stay there again.
1 night romance trip
Mercure Queenstown Resort, Queenstown
Outstanding5.0 / 5
Room with a view
Comfortable stay with great staff, especially Susan. Large rooms with beautiful view of the lake.
1 night family trip
Mercure Queenstown Resort, Queenstown
Excellent4.0 / 5
Views to die for
1 Night. 4 person family. Hotel a bit dated in areas but staff was exceptional.
1 night family trip
Mercure Queenstown Resort, Queenstown
Outstanding5.0 / 5
Excellent hotel And service but a fairly long walk from town... Frequent buses though.
5 night trip

See all reviews

Mercure Queenstown Resort, Queenstown

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