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Mercure Queenstown Resort, Queenstown

4-starOfficial New Zealand Rating provided by Qualmark®
Sainsbury RoadQueenstown9300New ZealandGreat location! See map

Queenstown ski hotel with 2 restaurants, ski shuttle
  • Free parking
Very Good8.2
Fantastic service
Great room
Location is ok
229See all 229 reviews
From 1,510 reviewsTripAdvisor Traveller Rating

Mercure Queenstown Resort, Queenstown

from $151
  • x-Poolview room
  • x-Lakeview
  • Superior Double Room, 2 Double Beds, Lake View
  • Room, Garden View
  • Superior Room, Lake View
  • Room, Garden View
  • Superior Room, 2 Queen Beds, Lake View
  • Superior Room, Lake View
  • Standard Room, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *



  • Free self parking


  • Ski shuttle *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Ski storage
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 3272
  • Conference space size (meters) - 304
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


South Eatery Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.


On Site

  • Fitness facilities
  • Sauna
  • Spa tub


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Mercure Queenstown Resort, Queenstown’s small print

Also known as

  • Mercure Queenstown
  • Mercure Queenstown Resort
  • Mercure Resort Queenstown
  • Queenstown Mercure
  • Queenstown Mercure Resort
  • Mercure Hotel Queenstown
  • Mercure Resort Queenstown Hotel Queenstown


Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: NZD 50 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of NZD 20

Rollaway beds are available for an additional charge

Safes in guestrooms can be used for NZD 50 per stay

Buffet breakfast is offered for an extra charge of NZD 25 per person (approximately)

WiFi is available in guestrooms for NZD TBA per hour (rates may vary)

WiFi is available in public areas for NZD 10 per hour (rates may vary)

Wired Internet access is available in guestrooms for NZD 10 per hour (rates may vary)

Wired Internet access is available in public areas for NZD 5 per hour (rates may vary)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Queenstown Resort, Queenstown


  • SKYCITY Wharf Casino - 22 min walk
  • Steamer Wharf - 22 min walk
  • TSS Earnslaw Steamship - 23 min walk
  • Creative Queenstown Arts & Crafts Market - 23 min walk
  • Fear Factory Queenstown - 23 min walk
  • Toi o Tahuna - 24 min walk
  • Queenstown Mall - 27 min walk
  • Williams Cottage - 27 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 17 min drive
  • Free self parking
  • Ski shuttle (surcharge)

Mercure Queenstown Resort, Queenstown

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