Experience the ultimate getaway at Fairmont Mayakoba, with its pristine white sand beach and crystal-clear waters. Savor a delicious meal at one of the 8 on-site restaurants or unwind in style with aromatherapy treatments and detox wraps at the onsite spa. Take advantage of complimentary bicycle rentals to explore or stay active with kayaking, snorkeling, Pilates classes, and fitness classes.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Golf course
On the beach
8 restaurants and 3 bars/lounges
Full-service spa
5 outdoor pools
Breakfast available
Free children's club
Free beach shuttle
24-hour fitness center
Outdoor tennis court
Sauna
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
$396 nightly
The total price is $482
$482 total
Jun 2 - Jun 3
Total with taxes and fees
Why we love this property
Beach bliss
Beach yoga and snorkeling await at this seaside hotel. The white sand beach offers free cabanas, umbrellas, and loungers for ultimate relaxation.
Work and play paradise
Tackle business goals in the beachfront conference center, then recharge with spa treatments and beach yoga. The hotel offers three bars and tennis courts.
Dining choices galore
Dive into culinary adventures at 8 restaurants and 3 bars. Beachfront and ocean-view dining create magical moments. Vegan and vegetarian options abound.
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course - 5 min walk - 0.4 km
Quinta Avenida - 15 min drive - 10.3 km
Playa del Carmen Main Beach - 16 min drive - 10.6 km
Maroma Beach - 17 min drive - 12.3 km
Xcaret Eco Theme Park - 28 min drive - 20.4 km
Getting around
Cancun Intl. Airport (CUN) - 35 min drive
Cozumel Intl. Airport (CZM) - 13.7 miles/22 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Free beach shuttle
Restaurants
Restaurante Bistro - 11 min drive
Restaurante Azul - 11 min drive
Frida - 11 min drive
Las Brisas Restaurant & Lounge Bar - 4 min drive
La Laguna - 2 min drive
About this property
Fairmont Mayakoba
At Fairmont Mayakoba , you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be just steps from El Camaleón Mayakoba Golf Course. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. La Cantina, one of 8 restaurants, offers a beachfront location and serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course, and a free kid's club. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
À la carte meals and snacks included
Room service during certain hours (limited menu)
At a glance
DONE
Hotel size
401 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free children's club
DONE
Pets
Pets allowed (dogs only, up to 25 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
Free beach shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
8 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Childcare in room (surcharge)
Grocery/convenience store
Children's menu
Children's games
Toys
Beach toys
Pool toys
Art supplies
Children's books
Changing table
Bed rails
What to do
On the beach
Free beach shuttle
Tennis lessons
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Racquetball/squash
Archery
Ecotours
Golf lessons
Hiking/biking trails
Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (40000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free beach shuttle
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Piano
24-hour fitness center
Golf course on site
Golf driving range on site
5 outdoor pools
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
La Cantina - This beachfront theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Tauro Steakhouse - This steakhouse serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
La Laguna - This poolside theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Ki Beach Bar & Korean BBQ - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hix Bar & Lobby Lounge - Overlooking the garden, this sushi bar specializes in sushi and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Preferred by Nature, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 38.00 per person, per night
Resort fee inclusions:
Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment
Optional extras
Full breakfast is offered for an extra charge of approximately USD 48 to 53 per person
Airport shuttle service is offered for an extra charge of USD 299 per vehicle (roundtrip, maximum occupancy 7)
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 55.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.
Also known as
Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen
Frequently asked questions
Does Fairmont Mayakoba offer free cancellation for a full refund?
Yes, Fairmont Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Mayakoba ?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Fairmont Mayakoba ?
Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Fairmont Mayakoba ?
Yes, there's free self and valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Fairmont Mayakoba ?
Yes, an airport shuttle is available. The charge is USD 299 per vehicle roundtrip.
What are the check-in and check-out times at Fairmont Mayakoba ?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Fairmont Mayakoba ?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Fairmont Mayakoba and nearby?
Have fun with onsite activities like kayaking, sailing, and windsurfing, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, ecotours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba also has 3 bars, a waterslide, and a 24-hour fitness center, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near Fairmont Mayakoba ?
Yes, there are 8 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.
Does Fairmont Mayakoba have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Fairmont Mayakoba have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Fairmont Mayakoba like?
Fairmont Mayakoba is located a short 2-minute walk from El Camaleón Mayakoba Golf Course.
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Reviews
Fairmont Mayakoba Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The beach area was gorgeous, with plenty of shade, loungers, and beautiful views. (24 reviews)
The spa was top-notch with great facilities, excellent service, and wonderful treatments. (9 reviews)
The property features multiple pools, including an adult pool and a family pool, offering a great experience for guests. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Beach
Room
Restaurant
Drinks
Family friendly
Amenities
Spa
Recreation
Reviews
Verified
8/10 Very good
Mar 16, 2026
The room was fantastic and the property was u believable.
Tracy
Tracy, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
Clean room, good cleaning services, beautiful resort
Mariel
Mariel, 5-night trip
Verified
10/10 Exceptional
Jan 5, 2026
The rooms were clean and the staff was very friendly
Cecilia
Cecilia, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2026
The overall stay and experience was fantastic: clean and gorgeous room, dedicated service, exceptional facilities and amenities.
Vladimir
Vladimir, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2026
5 ladies (2rooms), we had a wonderful trip and loved the resort and overall property. Excellent food! Wonderful, friendly staff! It is so nice that bikes, boat rides, paddle boards and more are included!
Jennifer
Jennifer, 5-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Almost perfect resort. Staff is great. Rooms are clean.
Terri
Terri, 6-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Beautiful grounds and friendly staff.
Brian
Brian, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Great staff and beautiful location
Gladys
Gladys, 4-night trip
Verified
10/10 Exceptional
Dec 21, 2025
It was amazing our room stay clean anytime we left I believe our cleaners name was Anna. She was so sweet and the staff overall at the entire resort was just amazing.
Cheyenne
Cheyenne, 5-night trip
Verified
10/10 Exceptional
Dec 3, 2025
The resort is gorgeous and the staff is very kind and helpful. Love getting around by boat in the canals!
Katie
Katie, 6-night trip
Verified
10/10 Exceptional
Feb 26, 2026
our stay was extended by an extra four days due to a historic blizzard on the United States East Coast. The same day in Jalisco, there was Narco violence that shut down Puerto Vallarta and Guadalajara. Despite everything going on around us, we had an amazing stay. The staff is universally wonderful, polite, and endlessly helpful. Gabriel at the front desk was instrumental in helping arrange a room past our expected checkout date. Everyone from the cleaning staff to the general manager did everything to help make our stay not just easy but amazing.
We'll be back next February.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Amazing resort. My family and I had a great time!
Irina
Irina, 5-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Family friendly, great food & service, amazing amenities, lots of privacy and NOT crowded.
Overall best resort my family and I have stayed at.
Rocio
Rocio, 4-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Very beautiful resort. Staff is super helpful.
Verra
Verra, 4-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Amazing hotel overall .very luxurious room Great staff . Over all no complains.
Over all only complaint is booking through Expedia is always a challenge in foreign countries .
It is not well honourned
harry
harry, 6-night trip
Verified
10/10 Exceptional
Mar 11, 2025
A wonderful family friendly resort with the 5 star atmosphere!
Emmanuel
Emmanuel, 4-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Excellent property for a wonderful stay. Clean, well maintained, safe, beautiful… a must see in the Mayan riviera
Bruno
Bruno, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Great experience and customer service! Can’t wait to come back!
Albino
Verified
10/10 Exceptional
Jan 6, 2025
Great for families, will definitely recommend and come back again.
Cecilia
Cecilia, 6-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Beautiful property and staff was so kind. Spa was incredible
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Great golf course, hotel next to the beach, friendly staff. June and July are sargassum season so prices were better.
Great hotel overall.
Rodrigo
Rodrigo, 4-night trip
Verified
10/10 Exceptional
Jul 7, 2025
The property was beautiful, the rooms were attractive, clean and comfortable. The deck was roomy and private with a lush jungle view and the relaxing sounds of wildlife
Sydney Marie
Sydney Marie, 5-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Service and staff was top-notch, clean, beautiful hotel, dining was amazing. It was a truly stress-free and indulgent vacation.
Irene
Irene, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2024
Excellent service and food options! Love this resort and will definitely come back!
Camila
Camila, 4-night trip
Verified
10/10 Exceptional
Jun 13, 2025
We had an amazing time with my family of four. The area is stunning with many things to do. It was definitely the most luxurious trip we’ve taken altogether and so worth it. I will never forget this vacation and hope to be back.