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All properties in Playa del Carmen, Quintana Roo, Mexico
All properties in Playa del Carmen, Quintana Roo, Mexico

Fairmont Mayakoba, Playa del Carmen

5-star5 stars
Great for familiesThis property has good facilities for families.
Ctra Federal Cancun - Playa Del Carmen K, Playa del Carmen, QROO, 77710, Mexico

Upscale beachfront resort with golf course, near El Camaleon Mayakoba Golf Course
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 5,825 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Value
Fairly good value for money

Fairmont Mayakoba, Playa del Carmen

from $229
  • Fairmont Room, 1 King Bed, Non Smoking, Garden View
  • Fairmont Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View
  • Casita Signature, Room, 1 King Bed, Non Smoking, Canal View
  • Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View
  • Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View
  • Beach Area Casita Room, 1 King Bed, Canal View
  • Bambu Suite, 1 King Bed, Private Pool, Resort View
  • Coral Suite, 1 King Bed, Private Pool, Canal View
  • Tortuga Presidential Suite, 1 King Bed, Private Pool, Canal View
  • El Camaleon Presidential Suite, 1 King Bed, Private Pool Ocean View
  • Beach Area Casita Room 2 Queen Beds, Canal View
  • Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View
  • Fairmont Room, 1 King Bed, View
  • Fairmont Room, 2 Queen Beds, View
  • Casita Signature, Suite, 2 Queen Beds
  • Casita, 2 Queen Beds, Beachfront
  • Casita Suite, 1 King Bed, Beachfront
  • Premium Suite, 1 King Bed, Beachfront

What’s around Fairmont Mayakoba, Playa del Carmen

Landmarks

  • On the beach
  • El Camaleon Mayakoba Golf Course - 14 min walk
  • Grand Coral Golf Riviera Maya - 3 mi / 4.8 km
  • Tres Rios Ecopark - 3.4 mi / 5.5 km
  • Maroma Beach - 6.3 mi / 10.2 km
  • Quinta Avenida - 6.7 mi / 10.7 km
  • Mamitas Beach Club - 7.3 mi / 11.8 km
  • Playa del Carmen Main Beach - 7.4 mi / 12 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 401 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 25 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Gratuities
  • Taxes

Spa

Willow Stream Spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Las Brisas Restaurant - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

El Puerto - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

La Laguna Grill and Bar - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Cafe Maya - This poolside café serves lunch and dinner. Open daily.

Fairmont Mayakoba, Playa del Carmen’s small print

Also known as

  • Fairmont Mayakoba
  • Fairmont Mayakoba Resort Playa del Carmen
  • Fairmont Mayakoba l Carmen
  • Fairmont Mayakoba Resort
  • Fairmont Mayakoba Playa del Carmen
  • Fairmont Mayakoba Resort Playa del Carmen
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont

Policies

Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night
  • Sanitation services: USD 1.05 per night
  • Resort fee: USD 22.00 per person, per night

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access (may be limited)
  • In-room bottled water
  • Concierge/valet service
  • Parking
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 55.0 per night

Breakfast costs between USD 25 and USD 32 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 25 per pet, per night

Airport shuttle service is offered for an extra charge of USD 256 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 425 reviews

Exceptional 10.0
Can’t wait to go again!
Beautiful property, very private, did not feel crowded, excellent service, we loved our butler David absolutely no complaints. Can’t wait to go again!
Amy, usFamily trip
Very Good 8.0
Fairmont June 2019
The staff was outstanding and the location is amazing. The only issue we found was that the furniture and facilities are a bit dated.
usFamily trip
Very Good 8.0
The pictures were misleading. I thought we could walk to the beach but actually we had to ride a cart one mile to the beach. Once there it was nice. I upgraded to have a canal view and our view was dominated by the hotel and some of the canal. The room was comfortable and excellent. The breakfast was outstanding but the evening meals, al a carte, were mediocre and expensive. Hotels.com hyped the free one day access to the spa but that is a farce in that all the services are extra and very expensive. There are several pools and they are nice. All the service people were friendly. Would I go back? I might look for something on the beach next time.
Tommy, usRomance trip
Very Good 8.0
Beach Getaway!!!
Beautiful Resort. Unfortunately the beach was filled with algae. This was not the fault of the Resort. In fact, Resort workers tried to remove the algae all day everyday but the algae was impossible to clean. I hope someone really smart figures out how to fix this beautiful beach.
Cindy, usOther trip
Exceptional 10.0
It was really nice. Exotic atmosphere, and fun to ride the bikes around. Beach was beautiful.
Kinias, usFamily trip

Fairmont Mayakoba, Playa del Carmen

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