Novotel Suites Berlin City Potsdamer Platz, Berlin

I was staying with two other friends, and overall everything was very comfortable. There was a dividing bamboo mat screen available between the main bed and the sofa bed, which afforded some much-needed privacy when it came to three people staying in one room. The hotel was very centrally located to lots of the tourist sights in Berlin (like Brandenburg gates, Topography of Terror, Checkpoint Charlie). The only complaint was the spotty nature of the wifi, which dropped out in some areas of the room.

It was a good experience. The hotel location is great just 2 steps to get to the train station. The only complaint I have is that the A/C in the rooms do not work as they should, no cold air at all.

Hotel room was good. Location good. Property good. Bar staff not so good. Not very friendly and acted more like we were more of a bother. One night we got pizza and pasta from that great Italian restaurant around the corner. We went to eat it in the lobby bar area, and we bought drinks from there, but they said we couldn't eat there. The bar was practically empty! Had to take to our room and eat there which wasn't too comfortable. Don't remember her name, but red head bar girl was the most unfriendly person there. Needs to know good friendly service is important in the hospitality industry. Mustaf was nice to the ladies, but not so much to the guys in our party. When we asked to get our water bottle filed with water from the bar he said we had water in our room. He did end up giving us water, but not on the first request, and he didn't have any other customers when we asked. Because of them I wouldn't recommend staying at the hotel.

Very clean and breakfast good but pricey

Very nice Suite Hotel with comfortable sized and clean room and bathroom. The service people were very accommodating and friendly. The Hotel is central and close to the Potsdamer Platz. Since I stayed for 4 days I could use the 2 seater Smart car for 4 hours for free.