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Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen

4-star4 stars
Carretera Federal ChetumalPuerto Juarez Km.300, Playa del CarmenQROO77710Mexico

All-inclusive beachfront resort with spa, near El Camaleon Golf Club
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Good7.0
Location
Great location
Food
Delicious food
Cleanliness
Quite clean
Beach
Beach is not so nice
340See all 340 Hotels.com reviews
From 10,317 reviewsTripAdvisor Traveller Rating

Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen

from $216
  • Deluxe Room, Garden Area
  • Superior Room, Garden View
  • Superior Room, Partial Sea View
  • Deluxe Room, Garden View (Gold)
  • Suite, 1 King Bed, Jetted Tub (Emerald)
  • Suite, Pool Access, Garden View (Emerald)
  • Deluxe Room, Partial Sea View (Gold)
  • Deluxe Room, Ocean View (Gold)

About Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen

Beachfront Mayan Riviera resort with spa and sports

Close to Playa del Carmen

Set on a private beach, Blue Bay Grand Esmeralda All Inclusive enjoys a picturesque setting, backed by lush greenery and mangrove swamps, and looking out onto the Caribbean Sea. Tres Rios Ecopark, where you can go horse riding along the coastline, is a 10-minute drive away.

Coral reef, Mayan ruins

The lovely island of Cozumel is set on one of the largest coral reefs in the world and is a popular site for scuba diving and snorkeling - the Playa del Carmen ferry terminal is a 20-minute drive away. It's an hour's drive to see the spectacular ruined Mayan city of Tulum.

Dining and sports galore

You can play a game of pool, golf, or volleyball, work out at the fitness center, swim in 3 pools, or enjoy a treatment and a sauna or steam at the spa. WiFi is free in public areas and dining options include Mexican, French, and Chinese dishes, as well as a 24-hour sports bar.

WiFi and balcony views

The hotel's 979 airy guestrooms and suites offer views of either the ocean or the gardens from private terraces and balconies. Amenities include WiFi, cable TV, and coffeemakers, and if you're staying in one of the suites, you can also enjoy your own terrace hot tub.

At a glance

Key facts

Hotel size

  • This hotel has 979 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free hot/cold buffet breakfast
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Spa tub
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 8
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

In a minimalist atmosphere, enjoy the 8,290 sq. feet spa facilities during your stay. BlueBay SPA has 8 individual rooms, 4 massage rooms, sauna, steam room and beauty salon. Therapists trained by the prestigious cosmetic brand Germaine de Capuccini will make you feel rejuvenated. Please note that advanced reservations are required for massages and spa services.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Fitness classes on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen’s small print

Also known as

  • Bay Blue Grand Esmeralda
  • Grand Esmeralda Blue Bay
  • Blue Bay All Inclusive
  • Blue Bay Esmeralda Grand
  • Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
  • Blue Bay Grand Esmeralda Playa del Carmen
  • Blue Grand
  • Blue Grand Bay Esmeralda
  • Esmeralda Blue Bay
  • Grand Blue Bay Esmeralda

Policies

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • Tres Rios Ecopark - 42 min walk
  • El Camaleon Golf Club - 2.6 mi / 4.2 km
  • Grand Coral Golf Riviera Maya - 5.6 mi / 9 km
  • Maroma Beach - 6.4 mi / 10.3 km
  • El Manglar Golf Course - 7.2 mi / 11.7 km
  • Guadalupe Church - 7.7 mi / 12.3 km
  • Quinta Avenida - 7.8 mi / 12.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive
  • Free self parking

Recent reviews

Good 7.0 From 340 reviews

Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen
Very Good8.0
Everything was perfect except for the beach
mirna, us7 night trip
Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen
Fair4.0
The pool was sooooo dirty. The refrigerator didn't work in my room either the air conditioner and by the end the last day they cut the water so sad because I went there like 5 years a go everything was so clean and neat
BRIZA MONICA, us1 night family trip
Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen
Fair4.0
Not the experience we hoped for
We did not have a great time at BlueBay Grand Esmeralda. - The beach is full of algae, and rocks. This makes the water brown, instead of blue/green as you'd see in downtown Playa. It is bad. - There's little shade in the pool area. So little that around noon it is impossible to stay in the area, and you'll have to either hide in the restaurant or go to your room and sleep a siesta. - No bar inside the pool. You have to walk to the bar, which does not have any shade. So see above. - The hotel is spread out, but the trolley/ buses run every 30 minutes. So expect to walk for a mile under the sun. - The a-la-carte options are OK, but you need to reserve 1 day in advance, and for larger parties (we were 8) you'll have spotty service. Waiters mixing up orders, food taking forever to get cooked, etc. We would consistently be the last party at the restaurant, and the staff would start turning lights on, cleaning up tables around us, etc. So beware if you're on a large party. - The closest bar to the lobby is about 300 meters away. So if you're waiting to be picked up and want something to drink, you need to walk 600 meters roundtrip. - The lobby does not have fans. It is annoyingly hot. - The buffet food options are OK. Be prepared to wait for 15 minutes for a table though. More if you're on a large party. Right before staying at BlueBay we stayed at a different hotel, in Playacar. About the same category on paper, but far superior. Don't waste your money here.
Diego, us5 night family trip
Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen
Exceptional10.0
Needs a little improvement but overall great
Its a nice resort. Friendly staff. A bit outdated in terms of room condition but nothing to worry about. It was so hot, would have been nice if all eating areas were air conditioned. Food was overall good, but it was hard to enjoy while you were sweating. The in-house shuttle (train) had limited availability at night, we had to walk to most of the restaurants (not long walks though - just very hot). The steakhouse was amazing!
A Traveler, us4 night family trip

See all reviews

Blue Bay Grand Esmeralda All Inclusive, Playa del Carmen

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