Welcome to Puerto Plata!

Whether it’s your first time in town, or you’re returning we’d love to have you! Our award-wining properties are comprised of a a truly unique setup of finishes, you will definitely be staying at one of the most unique & luxurious properties in the city!

This beautiful property is perfect for your upcoming trip. If you’re looking to stay for over 7 days, please message us and we will apply a special discount.

Please note that this property has a mandatory resort fee that is payable only upon your arrival. This will grant you access to a wide-range of amenities and luxuries at the property! This is perfect for couples, friends, or groups.

Below are all the inclusive VIP perks that are a major plus in value. Also note that the transportation from the airport to the resort and back to the airport is included. So FREE TRANSPORTATION!

AMENITIES AND FACILITIES (ACCESS INCLUDE):
• 7 V.I.P Exclusive Restaurants
• 11 Restaurants for All Guests
• 11 V.I.P Lite Fare Bars
• 14 V.I.P Exclusive Bars
• 12 Bars for All Guests
• 12+ Pools Including Exclusive Kid’s Pool Areas

LUXURY ALL-IN PLAN INCLUDES:
• Privileged use of all restaurants, bars, and facilities at the Resort (V.I.P areas and services exclusive for Bongo Stays guests)
• 24-hour food and beverages
• All meals – access to breakfast, lunch, and dinner in any of our restaurants on property (reservations maybe required)
• 8 V.I.P exclusive member only restaurants
• 9 al a carte guest restaurants for a la carte dining
• 2 International Buffet restaurants (No reservations required)
• Daytime snacks available at 12 VIP lite fare bars across the resort
• Late night snack options also available

ALL IN Includes: Local, national and international Wine, Beer, Spirits. Cocktails, Juices, and Soft Drinks available from all Bars located on the property.

The fees will vary depending on each property and dates. This property is per person, per night and paid directly at the property. These will vary depending on the property/city. Below are examples.

Dominican Republic: $90 - $150 USD

The Space:
COVID-19: Our Global Care & Cleanliness Commitment - Cleanliness and our guest safety is our top priority. This property is fully cleaned, sanitized, and prepared for each guest. At Bongo Stays properties you can expect the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and Worth Health Organization to sanitize surfaces and high-touch areas throughout our properties.

This property is professionally managed which means as a guest you will enjoy optimal service and the highest cleaning standards in the industry.

What to expect from Bongo Stays:

With Bongo Stays Vacation Rentals, you’ll always find unique vacation rental properties that provide a consistent, fine-hotel experience – Every Home - Every Stay - Every Time.

Upon booking, you’ll receive timely communications about your trip. Access to your professionally cleaned and sanitized homes. And, if you need anything before, during or after your stay, our 24/7 local team is ready to help!

This property is located in a safe and quiet neighborhood. Noise needs to be maintained at a minimum to respect our fellow neighbors. For your safety and that of the neighborhood, this property strictly prohibits events, parties, or other gatherings.

Guest Access:
Short Term Bookings and Long Term Bookings are welcomed.

SAFETY. Safety is our top concern for all of our guests. Please stow away all valuables and do not leave them in your car in plain view anywhere you park. Overall, the city it’s a very safe and fun place but as it is very touristy there are some bad apples. We are not responsible for any valuables left behind or stolen, including but not limited to jewelry, electronics, and other valuables.

UTILITIES. By booking with us you agree not to hold us responsible for power outages or outages by third party service providers.

CAPACITY. Our properties are strict as it pertains to capacity. This is for the comfort and safety of all of our guests. By booking, guests agree to not bring any more people than the occupancy stated on the listing. Failure to do so may result in cancellation without refunds.

Other Things to Note:
Property Rules

1. Reservations may require further guest verification to prevent credit card fraud and damages to the property.

2. Check-in is at 3 pm. Checkout is at 11 am. Early check-in or late checkout may be available upon request. Guests who stay beyond their designated checkout time or delay our housekeeping staff are liable for any associated costs and expenses.

3. Guests are not allowed to make a reservation in their city of residence. Please contact us if you're booking within your city.

4. Smoking, parties, and excessive noise are not allowed, including on balconies and in shared spaces. Smoking violations are subject to a $250 fine plus the cost to clean, deodorize, and repair damages.

5. Commercial photography/videography without written consent, Illegal activity, and prostitution is strictly prohibited.

6. Overnight guests that exceed the number stated in the reservation are not allowed.

7. Pets are not allowed. Violation of our pet policy may result in a fine. We encourage guests with service animals to contact us before their stay.

8. Guests are responsible for covering the cost to replace lost keys ($150).

9. Bongo Stays properties may use video surveillance in public areas. Noise detecting technology may be used inside the suite to monitor excessive noise levels. These devices do NOT record or monitor conversations, but rather decibel levels.

10. Guests take full responsibility for damages, injury, or loss that occur on the premises and its facilities. Guests must report any property damage to customer service. Unreported damages will be deducted from the security deposit.

11. Booking a reservation constitutes an agreement to comply with the Property Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses.

House Rules:
1. Reservations may require further guest verification to prevent credit card fraud and damages to the property.
2. Check-in is at 3 pm. Checkout is at 11 am. Early check-in or late checkout may be available upon request. Guests who stay beyond their designated checkout time or delay our housekeeping staff are liable for any associated costs and expenses.
3. Guests are not allowed to make a reservation in their city of residence. Please contact us if you're booking within your city.
4. Smoking, parties, and excessive noise are not allowed, including on balconies and in shared spaces. Smoking violations are subject to a $250 fine plus the cost to clean, deodorize, and repair damages.
5. Commercial photography/videography without written consent, Illegal activity, and prostitution is strictly prohibited.
6. Overnight guests that exceed the number stated in the reservation are not allowed.
7. Pets are not allowed. Violation of our pet policy may result in a fine. We encourage guests with service animals to contact us before their stay.
8. Guests are responsible for covering the cost to replace lost keys ($150).
9. Bongo Stays properties may use video surveillance in public areas. Noise detecting technology may be used inside the suite to monitor excessive noise levels. These devices do NOT record or monitor conversations, but rather decibel levels.
10. Guests take full responsibility for damages, injury, or loss that occur on the premises and its facilities. Guests must report any property damage to customer service. Unreported damages will be deducted from the security deposit.
11. Booking a reservation constitutes an agreement to comply with the House Rules. Guests who violate these rules are liable for any associated damages, fees, costs, or expenses.