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Club Regina Cancun

Photo gallery for Club Regina Cancun

2 outdoor pools
On the beach
On the beach
2 outdoor pools
2 outdoor pools

Overview of Club Regina Cancun

Club Regina Cancun

3.5 star property
3.5-star beachfront aparthotel with restaurant, near Delfines Beach

7.8/10 Good

203 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Blvd. Kukulkan Km 20.5, Hotels Area, Cancun, QROO, CP 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 32 min walk
  • Iberostar Cancun Golf Course - 2 min drive
  • Riviera Cancun Golf Resort - 13 min drive
  • La Isla Shopping Mall - 8 min drive
  • Cancun Convention Center - 20 min drive
  • Tortuga Beach - 23 min drive
  • Langosta Beach - 24 min drive
  • Turtle Beach - 27 min drive
  • Puerto Cancun Marina Town Center - 31 min drive
  • Moon Palace Golf Club - 30 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 11 min drive

Restaurants

  • Navios - 7 min walk
  • El Galeon del Caribe - 12 min walk
  • Xkat-ik - 4 min drive
  • Da Vinci - 5 min drive
  • Restaurante Benazuza - 5 min drive

About this property

Club Regina Cancun

Club Regina Cancun is a great choice for your beach stay in Cancun. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness centre. Restaurant Inizio serves Mexican cuisine and is open for breakfast and dinner, and the bar is a great place to grab a drink. There's a poolside bar, and apartments offer flat-screen TVs and room service. The helpful staff and bar get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MXN 99 per day)
  • Height restrictions apply for on-site parking

Restaurants on site

  • Restaurant Inizio
  • Pool Bar

Food and drink

  • Blender
  • Toaster

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Shampoo
  • Hairdryer
  • Toilet paper
  • Soap

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Phone
  • Luggage storage
  • Gift shop/newsstand
  • Porter/bellboy
  • 24-hour front desk

Things to do

  • Fitness centre
  • Fitness facilities nearby

Safety features

  • Smoke detector

General

  • 69 rooms
  • 1 building

Special features

Dining

Restaurant Inizio – This restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Pool Bar – This bar is located by the pool and specialises in Mexican cuisine. Open daily.

Fees & policies

Parking

  • Self-parking costs MXN 99 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Raintrees Club Regina Cancun Hotel
Raintrees Club Regina Hotel
Raintrees Club Regina Cancun
Raintrees Club Regina
Club Regina Cancun Resort
Club Regina
Club Regina Cancun Cancun
Club Regina Cancun Aparthotel
Club Regina Cancun Aparthotel Cancun
Club Regina Cancun In Cancun (Zona Hotelera)

Frequently asked questions

Does Club Regina Cancun offer free cancellation for a full refund?
Yes, Club Regina Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Club Regina Cancun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Club Regina Cancun?
Yes, there are 2 outdoor pools.
Are pets allowed at Club Regina Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Club Regina Cancun?
Yes. Self-parking costs MXN 99 per day.
What are the check-in and check-out times at Club Regina Cancun?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Club Regina Cancun and nearby?
Club Regina Cancun has 2 outdoor pools and a fitness centre.
Are there restaurants at or near Club Regina Cancun?
Yes, Restaurant Inizio offers Mexican cuisine and poolside dining. Nearby restaurants include Navios (7-min walk), El Galeon del Caribe (12-min walk) and Xkat-ik (2.6 mi).
What's the area around Club Regina Cancun like?
Club Regina Cancun is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 15 minutes' walk from Arrecife de Puerto Morelos National Park. Travellers say that this aparthotel is in a good location.

Reviews

7.8

Good

8.6/10

Cleanliness

8.5/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

lesly san juana, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Svein Frode, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Filiberto J, 4-night trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Function for there guest to attend
Sharod Anthony, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Christopher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel right on the beach. Also, their staff - hardworking people, friendly and very helpful.
Oleksiy, 6-night trip
Verified Expedia guest review

2/10 Poor

Do not book a room here. They recently stole our laptop and they do not want to replace it. I got it stolen right out my room from their employee.
Fanee, 4-night trip
Verified Expedia guest review

6/10 Good

As soon as I arrived, they tried to sign me up for a time share presentation. The internet is poor and half the time they couldn’t process credit card payments, the other half of the time they couldn’t take cash. Their coffee station was almost never open. The hotel’s exchange rate is several pesos below the actual exchange rate. The hotel room smelled like mildew. The hotel is the farthest one on hotel strip. On the plus side, it’s next to the Mexican bus. However, the hotel will get you to use a taxi. This was by far the most expensive trip in a while, mainly because of poor communication from the hotel, lack of transparency in costs, and lack of interest in ensuring the tourist had a great time. I would NOT recommend this hotel. Take the time to look at the various hotels and don’t choose this one.
Lara, 5-night trip
Verified Expedia guest review

4/10 Fair

the restaurant service at dinner is very bad
Francisco, 3-night family trip
Verified Orbitz guest review