See all properties

Choose dates to view prices

Relais Villa Pomela

Photo gallery for Relais Villa Pomela

Front of property
Aerial view
Family Room | Minibar, in-room safe, individually furnished, desk
Lunch, dinner served; Italian cuisine, garden views
Classic Double Room | Bathroom | Free toiletries, hair dryer, slippers, bidet

Overview of Relais Villa Pomela

Relais Villa Pomela

4.0 star property
4-star Novi Ligure hotel with winery, connected to a shopping centre
9.0 out of 10 Superb
9.0/10 Superb

247 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Via Serravalle 69, Novi Ligure, AL, 15067
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • Fitness centre
  • Free use of bicycles
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business centre
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Serravalle Designer Outlet - 38 min walk

Getting around

  • Genoa (GOA-Cristoforo Colombo) - 60 min drive
  • Novi Ligure Station - 5 min drive
  • Serravalle Scrivia Station - 7 min drive
  • Cassano Spinola Station - 10 min drive

Restaurants

  • Ca'puccino - 5 min drive
  • Ham Holy Burger - 5 min drive
  • Sushiko Serravalle - 3 min drive
  • Forno dell'Antica Ricetta - 3 min drive
  • Ca'puccino - 5 min drive
Map

About this property

Relais Villa Pomela

Relais Villa Pomela features a winery and puts you 2 mi (3.2 km) from Serravalle Designer Outlet. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Al Cortese, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a fitness centre and free bike rentals. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Private winery tours
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 18 holes of golf
  • Seasonal outdoor pool
  • Vineyard
  • Winery on-site
  • Wine-tasting room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Al Cortese – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for EUR 20 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May 23 to September 18

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Relais Villa Pomela Hotel Novi Ligure
Relais Villa Pomela Hotel
Relais Villa Pomela Novi Ligure
Relais Villa Pomela
Relais Villa Pomela Hotel
Relais Villa Pomela Novi Ligure
Relais Villa Pomela Hotel Novi Ligure

Frequently asked questions

Does Relais Villa Pomela offer free cancellation for a full refund?
Yes, Relais Villa Pomela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Relais Villa Pomela?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Relais Villa Pomela?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Relais Villa Pomela?
Yes, cats and dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Relais Villa Pomela?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Relais Villa Pomela?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Relais Villa Pomela and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a winery, a seasonal outdoor pool and a fitness centre. Relais Villa Pomela also has a garden.
Are there restaurants at or near Relais Villa Pomela?
Yes, Al Cortese offers al fresco dining, Italian cuisine and garden views.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

one of the best.... amazing garden and building helpful stuff, very good breakfast
Yehiel, 1-night trip
Verified Hotels.com guest review

6/10 Good

The Villa was beautiful and rustic with fantastic views across the hills
Vernon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Ahead, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Alla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tolis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Up high on the hall lovely hotel
Fantastic stay with good service and with c19 in place Room very nice very quiet
Jeffrey, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

There was no services at all.. No kettle in the room and no complementary water provided. We had no choice but bought water from mini bar and it was expensive. There is minimal facility for hotel guest It was like a substandard B&B in a castle at a 4-star hotel price.
1-night family trip
Verified Expedia guest review

8/10 Very good

Very nice place, but somewhat isolated. Incredible food. Great shopping.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verrrrrrrrrry nice Calm Excellent price/quality Romantic
1-night romance trip
Verified Expedia guest review