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The Ritz-Carlton, Moscow, Moscow

5-star5 stars
Tverskaya Street 3Moscow125009Russia

Luxury hotel with 2 restaurants, near Bolshoi Theatre
  • Free WiFi
Superb9.2
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
Vibe
Awesome vibe
Value for money
Value for money could be better
85See all 85 Hotels.com reviews
From 1,752 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Moscow, Moscow

from $279
  • Club Room, Business Lounge Access
  • Deluxe Room, City View
  • Executive Studio, 1 King Bed, Courtyard View
  • Superior Room, City View
  • Carlton Suite, 1 Bedroom, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 334 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • Up to 10 kg

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 11840
  • Conference space size (meters) - 1100
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ritz Spa has 14 treatment rooms for massage, aromatherapy treatments, body wraps and facial treatments. A sauna, steam room, and spa tub are also available.

Guests under age 16 are not permitted.

Dining

Novikov - Onsite restaurant.

Café Russe - Onsite restaurant.

O2 Lounge - Onsite rooftop bar.

Awards and affiliations

  • The Ritz-Carlton, Moscow is listed in the 2016 Condé Nast Traveler Gold List of the world's best places to stay.

The Ritz-Carlton, Moscow, Moscow’s small print

Also known as

  • Moscow Ritz-Carlton
  • Ritz-Carlton Hotel Moscow
  • Ritz-Carlton Moscow
  • Moscow Ritz Carlton
  • Ritz Moscow

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking is available for an extra charge

Extended parking is available for an extra charge

Rollaway beds are available for RUB 2950 per night

Full breakfast is offered for an extra charge of RUB 2850 per person (approximately)

Airport shuttle service is offered for an extra charge of RUB 6750 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Ritz-Carlton, Moscow, Moscow

Top spots nearby

Recommended by this property

  • Bolshoi Theatre (3-minute walk)
  • St. Basil's Cathedral (8-minute walk)
  • Cathedral of Christ the Savior (14-minute walk)

Getting around

  • Moscow (SVO-Sheremetyevo) - 30 min drive
  • Moscow (VKO-Vnukovo Intl.) - 39 min drive
  • Moscow (DME-Domodedovo Intl.) - 51 min drive
  • Zhukovsky (ZIA) - 64 min drive
  • Moscow Belorussky Station - 6 min drive
  • Moscow Savyolovsky Station - 10 min drive
  • Moscow Kazansky Station - 10 min drive
  • Okhotny Ryad Station - 1 min walk
  • Teatral'naya Station - 4 min walk
  • Biblioteka Imeni Lenina Station - 9 min walk
  • Self parking (surcharge)
  • Extended parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 85 reviews

The Ritz-Carlton, Moscow, Moscow
Exceptional10.0
Customer Service Award
Well, what can I say. It's the Ritz and everything was fabulous. My last night was spent up on the rooftop bar. I had ordered a Red Square drink and on my last sip, the sprig of spice shifted and I spilled red liquid on my white shirt. I thought nothing of it, but the bartender felt terrible. They insisted I change shirts and proceeded to have mine laundered and delivered to my room the next morning. This was way beyond my expectations, but was welcomed just the same. My compliments to your staff for their attention to detail and customer service. I plan on returning to Moscow for New Years 2018/19 and will be staying at your hotel again. Thanks, James
James, us4 night trip with friends
The Ritz-Carlton, Moscow, Moscow
Exceptional10.0
This is Moscow at its Best
Well appointed room. Drapes that completely closes out light. Touch screen light room controls. Very, very comfortable bed and bedding. Located in the Center of Moscow lamdmarks.
Carl, us2 night romance trip
The Ritz-Carlton, Moscow, Moscow
Very Good8.0
Great hotel with restricted access to the frigoba!
My overall stay at this hotel was great but I must comment on a circumstance that really surprised me. I bought some caviar, which I imagine most visitors to Russia do but when I got to my room the frigobar was locked. I asked the concierge if it could be opened so I could store the caviar and was told that I didn't have access to it because I had not left a deposit for the bar (which I was never asked for). I told him that the hotel had my credit card and actually had put a reserve on my account equivalent to US$2,000.00. He still said he could do nothing about it so the solution was for him to send somebody up to unlock the bar, put the caviar inside, lock again and take the key with him. So on the day of my departure we had to go through the same routine so I could take out my caviar. I have traveled all over the world and have stayed in many hotels and never had an experience like this. I honestly thought it was insulting. Also, the hotel is extremely modern and digitalized but there were no explanations in the room as to how everything worked. It took me two days to figure out how to close the curtains to block the light at night.
Gloria, us4 night trip with friends
The Ritz-Carlton, Moscow, Moscow
Exceptional10.0
Fantastic hotel. Super classy. Piano player in lobby every night. Food was excellent as well.
John, us5 night business trip
The Ritz-Carlton, Moscow, Moscow
Exceptional10.0
Best Hotel in Moscow
A real five star property, I recommend it.
Jonathan, us5 night family trip

See all reviews

The Ritz-Carlton, Moscow, Moscow

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