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The Ritz-Carlton, Moscow, Moscow

5-star5 stars
Tverskaya Street 3Moscow125009Russia

Luxury hotel with 3 restaurants, near Bolshoi Theatre
  • Free WiFi
Superb9.2
Vibe
Awesome vibe
Bar and Beverages
Bar is awesome
Service
Fantastic service
Value for money
Value for money could be better
94See all 94 Hotels.com reviews
From 1,764 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Moscow, Moscow

from $266
  • Club Room, Business Lounge Access, City View
  • Deluxe Room, City View
  • Executive Studio, 1 King Bed, Courtyard View
  • Superior Room, City View
  • Carlton Suite, 1 Bedroom, Business Lounge Access

About The Ritz-Carlton, Moscow, Moscow

Luxury hotel with spa and rooftop lounge, next to Red Square

Steps from the metro

The Ritz-Carlton, Moscow, a traditional, grand hotel benefits from a central location close to Red Square and just a 9-minute stroll from the Kremlin. Okhotnyy Ryad Metro Station is 4 minutes on foot, and the famed Bolshoi Theatre is an 8-minute walk.

Near St. Basil’s and GUM

An 11-minute walk takes you to St. Basil’s Cathedral, an iconic 16th-century structure topped with colorful, onion-shaped domes. GUM - translating as "main universal store" - is a historic shopping mall with upscale shops lining its glass-roof corridor, and is an 8-minute walk.

24-hour fitness center

Guests praise the attentive service at this hotel, where there’s 24-hour room service, a striking rooftop lounge, and 2 fine restaurants. After sightseeing, you can hit the 24-hour fitness center, swim in the indoor pool, or enjoy a facial or body massage at the spa.

Free WiFi and city views

All 334 spacious guestrooms and suites feature free WiFi, flat-screen TVs, and fully stocked minibars. The oversized windows reveal street and city views, while ornate bedspreads, soft drapes, and marble bathrooms add a little grandeur.

At a glance

Key facts

Hotel size

  • This hotel has 334 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details. All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • Up to 10 kg

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (meters) - 1100
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch LED TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Ritz Spa has 14 treatment rooms for massage, aromatherapy treatments, body wraps and facial treatments. A sauna and steam room are also available. Guests under age 16 are not permitted.

Dining

Café Russe - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

O2 Lounge - This rooftop bar specializes in seafood. Open daily.

Lobby Lounge & Bar - This lobby lounge specializes in international cuisine. Open 24 hours. Open daily.

Novikov - This restaurant specializes in Pan-Asian cuisine. Open daily.

Awards and affiliations

  • The Ritz-Carlton, Moscow is listed in the 2016 Condé Nast Traveler Gold List of the world's best places to stay.

The Ritz-Carlton, Moscow, Moscow’s small print

Also known as

  • Moscow Ritz-Carlton
  • Ritz-Carlton Hotel Moscow
  • Ritz-Carlton Moscow
  • Moscow Ritz Carlton
  • Ritz Moscow

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • Pool access available from 7 AM to 11 PM.
  • Children under 16 years old are not allowed in the spa without adult supervision.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs RUB 3000 per night

    Rollaway beds are available for RUB 2950.0 per night

    Full breakfast is offered for an extra charge of RUB 2850 per person (approximately)

    Airport shuttle service is offered for an extra charge of RUB 7100 per vehicle (one-way)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Ritz-Carlton, Moscow, Moscow

    Top spots nearby

    Recommended by this property

    • Bolshoi Theatre (3-minute walk)
    • St. Basil's Cathedral (8-minute walk)
    • Cathedral of Christ the Savior (14-minute walk)

    Getting around

    • Moscow (SVO-Sheremetyevo) - 30 min drive
    • Moscow (VKO-Vnukovo Intl.) - 39 min drive
    • Moscow (DME-Domodedovo Intl.) - 51 min drive
    • Zhukovsky (ZIA) - 64 min drive
    • Moscow Belorussky Station - 6 min drive
    • Moscow Savyolovsky Station - 10 min drive
    • Moscow Kazansky Station - 10 min drive
    • Okhotny Ryad Station - 1 min walk
    • Teatral'naya Station - 4 min walk
    • Biblioteka Imeni Lenina Station - 9 min walk
    • Self parking (surcharge)
    • Airport shuttle (surcharge)

    Recent reviews

    Superb 9.2 From 94 reviews

    The Ritz-Carlton, Moscow, Moscow
    Exceptional10.0
    Customer Service Award
    Well, what can I say. It's the Ritz and everything was fabulous. My last night was spent up on the rooftop bar. I had ordered a Red Square drink and on my last sip, the sprig of spice shifted and I spilled red liquid on my white shirt. I thought nothing of it, but the bartender felt terrible. They insisted I change shirts and proceeded to have mine laundered and delivered to my room the next morning. This was way beyond my expectations, but was welcomed just the same. My compliments to your staff for their attention to detail and customer service. I plan on returning to Moscow for New Years 2018/19 and will be staying at your hotel again. Thanks, James
    James, us4 night trip with friends
    The Ritz-Carlton, Moscow, Moscow
    Exceptional10.0
    This is Moscow at its Best
    Well appointed room. Drapes that completely closes out light. Touch screen light room controls. Very, very comfortable bed and bedding. Located in the Center of Moscow lamdmarks.
    Carl, us2 night romance trip
    The Ritz-Carlton, Moscow, Moscow
    Very Good8.0
    Great hotel with restricted access to the frigoba!
    My overall stay at this hotel was great but I must comment on a circumstance that really surprised me. I bought some caviar, which I imagine most visitors to Russia do but when I got to my room the frigobar was locked. I asked the concierge if it could be opened so I could store the caviar and was told that I didn't have access to it because I had not left a deposit for the bar (which I was never asked for). I told him that the hotel had my credit card and actually had put a reserve on my account equivalent to US$2,000.00. He still said he could do nothing about it so the solution was for him to send somebody up to unlock the bar, put the caviar inside, lock again and take the key with him. So on the day of my departure we had to go through the same routine so I could take out my caviar. I have traveled all over the world and have stayed in many hotels and never had an experience like this. I honestly thought it was insulting. Also, the hotel is extremely modern and digitalized but there were no explanations in the room as to how everything worked. It took me two days to figure out how to close the curtains to block the light at night.
    Gloria, us4 night trip with friends
    The Ritz-Carlton, Moscow, Moscow
    Exceptional10.0
    Fantastic hotel. Super classy. Piano player in lobby every night. Food was excellent as well.
    John, us5 night business trip
    The Ritz-Carlton, Moscow, Moscow
    Exceptional10.0
    Best Hotel in Moscow
    A real five star property, I recommend it.
    Jonathan, us5 night family trip

    See all reviews

    The Ritz-Carlton, Moscow, Moscow

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