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1 room, 2 adults
Condo Hotel

Quay West Suites Melbourne

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
26 Southgate Avenue, Melbourne, VIC, 3006, Australia

Luxury aparthotel with indoor pool, near Melbourne Arts Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

See more

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • The staff were great - very helpful and welcoming. Definitely went th extra mile for us!Feb 6, 2020
  • Initially booked a room with ‘Southbank Views’ which for me meant a view of Southbank /…Jan 1, 2020

Quay West Suites Melbourne

from $149
  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)
  • Deluxe Apartment, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)
  • Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
  • Studio, Kitchenette (Floors 4-15)
  • Studio, 1 Queen Bed, Kitchenette (Floors 4-15)
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen)
  • Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Apartment, 2 Bedrooms, Balcony (Floors 4-19, Kitchen)
  • Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Kitchen)

What’s around Quay West Suites Melbourne

Landmarks

  • In Melbourne Central Business District
  • Melbourne Arts Centre - 3 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • Rod Laver Arena - 16 min walk
  • Melbourne Cricket Ground - 19 min walk
  • Princess Theatre - 20 min walk

Getting around

  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Avalon Airport (AVV) - 40 min drive
  • Flinders Street Station - 5 min walk
  • Southern Cross Station - 22 min walk
  • Spotswood Station - 9 min drive
  • Melbourne Central Station - 18 min walk
  • Parliament Station - 19 min walk
  • Jolimont Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 109 apartments
  • Arranged over 26 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite self parking (AUD 25 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

*See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, Croatian, English, French, German, Greek, Indonesian, Italian, Korean, Norwegian, Portuguese, Spanish.

At the aparthotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • Croatian
  • English
  • French
  • German
  • Greek
  • Indonesian
  • Italian
  • Korean
  • Norwegian
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Microwave
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Jarrah Bar & Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Quay West Suites Melbourne’s small print

Also known as

  • Quay Suites Aparthotel
  • Quay West Suites Melbourne Southbank
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne Aparthotel Southbank
  • Quay Suites Aparthotel Melbourne West
  • Quay West Suites Melbourne
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Aparthotel
  • Quay West Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs AUD 25 per day with in/out privileges

Rollaway beds are available for AUD 80.0 per night

Breakfast costs between AUD 18 and AUD 30 for adults, and AUD 15 and AUD 20 for children (approximately)

Airport shuttle service is offered for an extra charge of AUD 15 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quay West Suites Melbourne

  • Does Quay West Suites Melbourne offer free cancellation for a full refund?
    Yes, Quay West Suites Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Quay West Suites Melbourne currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Quay West Suites Melbourne?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Quay West Suites Melbourne?
    Yes. Self parking costs AUD 25 per day. Onsite parking includes off-street options.
  • Is there a pool at Quay West Suites Melbourne?
    Yes, there's an indoor pool.
  • Are pets allowed at Quay West Suites Melbourne?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Quay West Suites Melbourne?
    You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Quay West Suites Melbourne?
    Yes, Jarrah Bar & Terrace offers alfresco dining and local cuisine. Nearby restaurants include PJ O'Brien's Irish Pub (3-min walk), Ponyfish Island (3-min walk), and Belgian Beer Cafe (4-min walk).
  • Is airport shuttle service offered by Quay West Suites Melbourne?
    Yes, an airport shuttle is available. The charge is AUD 15 per person one-way.
  • What is there to do at Quay West Suites Melbourne and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a fitness center.

Recent reviews

Superb 9.2 From 333 reviews

Exceptional 10.0
Nice big 2 bedroom apartment, perfect kitchen for families. Perfect location, walking distance to city center. Staff very helpful
us6 night family trip
Exceptional 10.0
The premiem 2 bedroom apartment is nice, big and clean. And hotel location is very good. Perfect for families
us7 night family trip
Exceptional 10.0
Dryer didn’t work well in our room and thermostat was hard to use and regulate. Everything else was great!
us6 night trip
Exceptional 10.0
Great location & helpful staff
Comfortable and great location
Rhyss, us4 night business trip
Exceptional 10.0
Perfect location for tourists visiting Melbourne. Very efficient and courteous staff.
us3 night family trip
Exceptional 10.0
Modern apt with a great view.
We loved the Quay West. The view of the river from the balcony was fabulous. The apt was very modern and well appointed. It fit our family of 5 well. The location was great, too. We would definitely stay here again.
Leslie, us4 night family trip
Exceptional 10.0
An Ideal Stay in Melbourne
A great experience. Centrally located hotel. Lots of room to stretch out (and even get work done if you need to). Attentive and (very) friendly staff. I’ll absolutely book here again when I return to Melbourne.
Ross, us6 night trip
Exceptional 10.0
The Quay West Suites Melbourne earns its 5-star rating. It located along the river in an excellent area – within easy walking distance are parklands, the Museum and Symphony Hall, restaurants. Moreover, the walk along the river is extremely enjoyable in itself. The apartment/hotel is clean, the staff helpful and the amenities are excellent. Highly recommended.
JAC, us3 night trip
Exceptional 10.0
Best front desk staff ever
The front desk staff was amazingly helpful and enthusiastic about sharing valuable information about the hotel and Melbourne. Stephen and Darryl were consummate professionals.
us1 night trip with friends
Exceptional 10.0
Great service is the Quay!!
Absolutely fabulous staff, location, suite, amenities + buffet breakfasts!! Despite staying at Quay West Suites during the fateful weekend of the cancelled Melbourne Grand Prix followed by the ban of spectators at an MCG International cricket match, we had a magical weekend away! The staff at Quay West were gracious, friendly and committed to ensuring that we enjoyed our time in Melbourne.
Sheridan A., usOther trip

Quay West Suites Melbourne