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Condo Hotel

Quay West Suites Melbourne

Luxury aparthotel with indoor pool, near Melbourne Arts Centre

  • Free WiFi
From
$148

Image gallery

  • Exterior
  • Exterior
  • Indoor Pool
  • Indoor Pool
  • Exterior
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1 / 95Exterior
9.2.Superb.
  • The staff were great - very helpful and welcoming. Definitely went th extra mile for us!

    Feb 6, 2020

  • Initially booked a room with ‘Southbank Views’ which for me meant a view of Southbank /…

    Jan 1, 2020

See all 340 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Contactless check-in is available

Guests rated location

Walkable
Dining options
Safe
Shopping
Transportation options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 109 apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

Feel at home

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Cookware, dishware, and utensils
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area

What’s around

  • In Melbourne Central Business District
  • Melbourne Arts Centre - 3 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • Rod Laver Arena - 16 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)
  • Deluxe Apartment, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)
  • Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
  • Studio, Kitchenette (Floors 4-15)
  • Studio, 1 Queen Bed, Kitchenette (Floors 4-15)
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen)
  • Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Apartment, 2 Bedrooms, Balcony (Floors 4-19, Kitchen)
  • Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Kitchen)

Location

  • In Melbourne Central Business District
  • Melbourne Arts Centre - 3 min walk
  • SEA LIFE Melbourne - 13 min walk

What’s around

Landmarks

  • In Melbourne Central Business District
  • Melbourne Arts Centre - 3 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Melbourne Convention and Exhibition Centre - 14 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • Rod Laver Arena - 16 min walk
  • Melbourne Cricket Ground - 19 min walk
  • Princess Theatre - 20 min walk
  • Royal Botanic Gardens - 22 min walk
  • National Gallery of Victoria - 5 min walk

Getting around

  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Avalon Airport (AVV) - 40 min drive
  • Flinders Street Station - 5 min walk
  • Southern Cross Station - 22 min walk
  • Spotswood Station - 9 min drive
  • Melbourne Central Station - 18 min walk
  • Parliament Station - 19 min walk
  • Jolimont Station - 23 min walk
  • Airport shuttle (surcharge)

At a glance

Size

  • 109 apartments
  • Arranged over 26 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Secured covered onsite self parking (AUD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

The manager

Speaks: Chinese, Croatian, English, French, German, Greek, Indonesian, Italian, Korean, Norwegian, Portuguese, Spanish

At the aparthotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • Croatian
  • English
  • French
  • German
  • Greek
  • Indonesian
  • Italian
  • Korean
  • Norwegian
  • Portuguese
  • Spanish

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Jarrah Bar & Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Quay Suites Aparthotel
  • Quay West Suites Melbourne Southbank
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne Aparthotel Southbank
  • Quay Suites Aparthotel Melbourne West
  • Quay West Suites Melbourne
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Aparthotel
  • Quay West Suites

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs AUD 25 per day with in/out privileges

Rollaway beds are available for AUD 80.0 per night

Breakfast costs between AUD 18 and AUD 30 for adults, and AUD 15 and AUD 20 for children (approximately)

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quay West Suites Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 25 per day. Onsite parking includes off-street options.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Jarrah Bar & Terrace offers alfresco dining and local cuisine. Nearby restaurants include PJ O'Brien's Irish Pub (3-min walk), Ponyfish Island (3-min walk), and Belgian Beer Cafe (4-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Nice big 2 bedroom apartment, perfect kitchen for families. Perfect location, walking distance to city center. Staff very helpful

    6 night family trip, Aug 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The premiem 2 bedroom apartment is nice, big and clean. And hotel location is very good. Perfect for families

    7 night family trip, Jul 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Dryer didn’t work well in our room and thermostat was hard to use and regulate. Everything else was great!

    6 night trip, Apr 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location & helpful staff

    Comfortable and great location

    Rhyss, 4 night business trip, Mar 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location for tourists visiting Melbourne. Very efficient and courteous staff.

    3 night family trip, Jan 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Modern apt with a great view.

    We loved the Quay West. The view of the river from the balcony was fabulous. The apt was very modern and well appointed. It fit our family of 5 well. The location was great, too. We would definitely stay here again.

    Leslie, 4 night family trip, Jan 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An Ideal Stay in Melbourne

    A great experience. Centrally located hotel. Lots of room to stretch out (and even get work done if you need to). Attentive and (very) friendly staff. I’ll absolutely book here again when I return to Melbourne.

    Ross, 6 night trip, Dec 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Quay West Suites Melbourne earns its 5-star rating. It located along the river in an excellent area – within easy walking distance are parklands, the Museum and Symphony Hall, restaurants. Moreover, the walk along the river is extremely enjoyable in itself. The apartment/hotel is clean, the staff helpful and the amenities are excellent. Highly recommended.

    JAC, 3 night trip, Sep 1, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Best front desk staff ever

    The front desk staff was amazingly helpful and enthusiastic about sharing valuable information about the hotel and Melbourne. Stephen and Darryl were consummate professionals.

    1 night trip with friends, May 16, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service is the Quay!!

    Absolutely fabulous staff, location, suite, amenities + buffet breakfasts!! Despite staying at Quay West Suites during the fateful weekend of the cancelled Melbourne Grand Prix followed by the ban of spectators at an MCG International cricket match, we had a magical weekend away! The staff at Quay West were gracious, friendly and committed to ensuring that we enjoyed our time in Melbourne.

    Sheridan A., Other trip, Mar 31, 2020

    Verified Vrbo guest review

See all 340 reviews