Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
Condo Hotel
Quay West Suites Melbourne
Luxury aparthotel with indoor pool, near Melbourne Arts Centre
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
$148
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
9.2.Superb.340 verified Hotels.com guest reviews
The staff were great - very helpful and welcoming. Definitely went th extra mile for us!
Feb 6, 2020
Initially booked a room with ‘Southbank Views’ which for me meant a view of Southbank /…
Jan 1, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Property uses a professional cleaning service
- Contactless check-in is available
Guests rated location
Walkable118 positive mentions
Dining options108 positive mentions
Safe76 positive mentions
Shopping66 positive mentions
Transportation options44 positive mentions
- Parking available
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 109 apartments
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool
- Breakfast available
- Fitness center
Feel at home
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Cookware, dishware, and utensils
- Microwave
- Connecting/adjoining rooms available
- Separate sitting area
What’s around
- In Melbourne Central Business District
- Melbourne Arts Centre - 3 min walk
- SEA LIFE Melbourne - 13 min walk
- Melbourne Convention and Exhibition Centre - 14 min walk
- Crown Casino and Entertainment Complex - 14 min walk
- Rod Laver Arena - 16 min walk
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)
- Deluxe Apartment, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)
- Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)
- Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
- Studio, Kitchenette (Floors 4-15)
- Studio, 1 Queen Bed, Kitchenette (Floors 4-15)
- Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen)
- Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)
- Superior Apartment, 2 Bedrooms, Balcony (Floors 4-19, Kitchen)
- Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Kitchen)
Location
- In Melbourne Central Business District
- Melbourne Arts Centre - 3 min walk
- SEA LIFE Melbourne - 13 min walk
What’s around
Landmarks
- In Melbourne Central Business District
- Melbourne Arts Centre - 3 min walk
- SEA LIFE Melbourne - 13 min walk
- Melbourne Convention and Exhibition Centre - 14 min walk
- Crown Casino and Entertainment Complex - 14 min walk
- Rod Laver Arena - 16 min walk
- Melbourne Cricket Ground - 19 min walk
- Princess Theatre - 20 min walk
- Royal Botanic Gardens - 22 min walk
- National Gallery of Victoria - 5 min walk
Getting around
- Melbourne Airport (MEL) - 26 min drive
- Melbourne, VIC (MEB-Essendon) - 23 min drive
- Avalon Airport (AVV) - 40 min drive
- Flinders Street Station - 5 min walk
- Southern Cross Station - 22 min walk
- Spotswood Station - 9 min drive
- Melbourne Central Station - 18 min walk
- Parliament Station - 19 min walk
- Jolimont Station - 23 min walk
- Airport shuttle (surcharge)
At a glance
Size
- 109 apartments
- Arranged over 26 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
- This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Special check-in instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle*
Parking
- Secured covered onsite self parking (AUD 25 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
- Onsite parking includes off-street options
The manager
Speaks: Chinese, Croatian, English, French, German, Greek, Indonesian, Italian, Korean, Norwegian, Portuguese, Spanish
At the aparthotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Snack bar/deli
- 24-hour room service
Things to do
- Indoor pool
- Fitness facilities
- Spa tub
- Sauna
- Bicycle rentals nearby
- Golfing nearby
- Hiking/biking trails nearby
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Terrace
- Fireplace in lobby
Accessibility
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- Chinese
- Croatian
- English
- French
- German
- Greek
- Indonesian
- Italian
- Korean
- Norwegian
- Portuguese
- Spanish
In the apartment
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Things to enjoy
- In-room massage available
- Separate sitting area
Freshen up
- Designer toiletries
- Hair dryer
Be entertained
- 40-inch LCD TV
- Pay movies
- Premium TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Microwave
- Cookware, dishware, and utensils
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
Jarrah Bar & Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Small print
Also known as
- Quay Suites Aparthotel
- Quay West Suites Melbourne Southbank
- Quay West Suites Melbourne Aparthotel
- Quay West Suites Melbourne Aparthotel Southbank
- Quay Suites Aparthotel Melbourne West
- Quay West Suites Melbourne
- Quay West Suites Melbourne Aparthotel
- Quay West Suites Aparthotel
- Quay West Suites
Optional extras
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Covered self parking costs AUD 25 per day with in/out privileges
Rollaway beds are available for AUD 80.0 per night
Breakfast costs between AUD 18 and AUD 30 for adults, and AUD 15 and AUD 20 for children (approximately)
Airport shuttle service is offered for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Parking height restrictions apply.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Quay West Suites Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
- This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
- Yes. Self parking costs AUD 25 per day. Onsite parking includes off-street options.
- Yes, there's an indoor pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
- Yes, Jarrah Bar & Terrace offers alfresco dining and local cuisine. Nearby restaurants include PJ O'Brien's Irish Pub (3-min walk), Ponyfish Island (3-min walk), and Belgian Beer Cafe (4-min walk).
- Yes, an airport shuttle is available.
- Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a fitness center.
9.2.Superb.340 verified Hotels.com guest reviews
- 10.0.Exceptional
Nice big 2 bedroom apartment, perfect kitchen for families. Perfect location, walking distance to city center. Staff very helpful
6 night family trip, Aug 11, 2019
Verified Expedia guest review
- 10.0.Exceptional
The premiem 2 bedroom apartment is nice, big and clean. And hotel location is very good. Perfect for families
7 night family trip, Jul 18, 2019
Verified Expedia guest review
- 10.0.Exceptional
Dryer didn’t work well in our room and thermostat was hard to use and regulate. Everything else was great!
6 night trip, Apr 13, 2019
Verified Expedia guest review
- 10.0.Exceptional
Great location & helpful staff
Comfortable and great location
Rhyss, 4 night business trip, Mar 24, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Perfect location for tourists visiting Melbourne. Very efficient and courteous staff.
3 night family trip, Jan 3, 2019
Verified Expedia guest review
- 10.0.Exceptional
Modern apt with a great view.
We loved the Quay West. The view of the river from the balcony was fabulous. The apt was very modern and well appointed. It fit our family of 5 well. The location was great, too. We would definitely stay here again.
Leslie, 4 night family trip, Jan 2, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
An Ideal Stay in Melbourne
A great experience. Centrally located hotel. Lots of room to stretch out (and even get work done if you need to). Attentive and (very) friendly staff. I’ll absolutely book here again when I return to Melbourne.
Ross, 6 night trip, Dec 15, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
The Quay West Suites Melbourne earns its 5-star rating. It located along the river in an excellent area – within easy walking distance are parklands, the Museum and Symphony Hall, restaurants. Moreover, the walk along the river is extremely enjoyable in itself. The apartment/hotel is clean, the staff helpful and the amenities are excellent. Highly recommended.
JAC, 3 night trip, Sep 1, 2018
Verified Expedia guest review
- 10.0.Exceptional
Best front desk staff ever
The front desk staff was amazingly helpful and enthusiastic about sharing valuable information about the hotel and Melbourne. Stephen and Darryl were consummate professionals.
1 night trip with friends, May 16, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Great service is the Quay!!
Absolutely fabulous staff, location, suite, amenities + buffet breakfasts!! Despite staying at Quay West Suites during the fateful weekend of the cancelled Melbourne Grand Prix followed by the ban of spectators at an MCG International cricket match, we had a magical weekend away! The staff at Quay West were gracious, friendly and committed to ensuring that we enjoyed our time in Melbourne.
Sheridan A., Other trip, Mar 31, 2020
Verified Vrbo guest review