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Arabella Hotel & Spa, Kleinmond

5 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
R44 KleinmondKleinmondWestern Cape7195South Africa
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Good3.9 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Wellness Area
Sufficient wellness & sports facilities
75See all 75 Hotels.com reviews
From 779 reviewsTripAdvisor Traveller Rating

Arabella Hotel & Spa, Kleinmond

from $164
  • Deluxe Standard King Non Smoking
  • Deluxe Suite, 1 King Bed, Balcony
  • Deluxe Double or Twin Room (Grand)
  • Deluxe Room, 1 King Bed, Balcony, Mountain View
  • Grand Deluxe Suite King Non Smoking
  • Deluxe Suite
  • Presidential Suite, 1 Bedroom, Balcony, Lagoon View
  • Deluxe Twin Room, Non Smoking
  • Grand Deluxe, Deluxe Room, 1 King Bed, Balcony, Lagoon View
  • Grand Deluxe, Room, 1 King Bed, Non Smoking
  • Deluxe Double or Twin Room
  • Deluxe Suite
  • Deluxe Suite, 1 King Bed with Sofabed (Grand)
  • Grand Deluxe, Twin Room, Non Smoking
  • Universal Access King Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Grand Deluxe, Deluxe Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Train station pickup *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Also known as

  • Arabella Hotel
  • Arabella Hotel Kleinmond
  • Arabella Kleinmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Optional extras

Breakfast is offered for an extra charge of ZAR 255 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 1100 per person (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 6384
  • Conference space size (meters) - 593
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Arabella Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 16 years old are not allowed in the spa.

Dining

Jamani Restaurant - Overlooking the pool, this restaurant specializes in African cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Golf lessons on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Arabella Hotel & Spa, Kleinmond’s small print

Also known as

  • Arabella Hotel
  • Arabella Hotel Kleinmond
  • Arabella Kleinmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Optional extras

Breakfast is offered for an extra charge of ZAR 255 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 1100 per person (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 75 reviews

Arabella Hotel & Spa, Kleinmond
Outstanding5.0 / 5
Stunning pool & spa
I stayed here back in December and loved the hotel grounds and our room, very spacious with a huge balcony. the soaker tub was also nice and we enjoyed using the spa and indoor pool. the food was okay, nothing to write home about but in terms of being in a beautiful setting with good service, there wasnt much to complain about. it was also a scenic drive from cape town airport to the hotel, a bit far but a great way to see more of south africa..kleindmond is amazing btw!
4 night trip
Arabella Hotel & Spa, Kleinmond
Outstanding5.0 / 5
Always loving the scenery and friendliness of the staff! Great golf course!
2 night romance trip
Arabella Hotel & Spa, Kleinmond
Excellent4.0 / 5
Bathroom smelled and was due for a refresh
1 night family trip
Arabella Hotel & Spa, Kleinmond
Good3.0 / 5
Overall happy with stay being going for the last 4 years, however was disappointed in following, no towels at the pool, supper service very slow, golf cart given full of empty bottles.
2 night romance trip
Arabella Hotel & Spa, Kleinmond
Fair2.0 / 5
A hotel that has lost its 5-star reputation
The Hotel has always had a very good infrastructure & facilities (spa, golf course, tennis court, swimming pools, lounges) for rest & relaxation. In addition, its location & serene environment makes for an ideal holiday/break. However, all these great attributes are negatively impacted with the poor level of service, the lack of proper staff training, the availability of staff in various areas of the hotel, the quality of the restaurant & food. The sun loungers available in the swimming pool area only accommodate about 40 guests - this is a problem when the hotel is at full occupancy at 153 rooms - not to mention the added frustration in the summer period where most guests want to spend time by the pool. The hotel also needs a rejuvenation in terms of its rooms, showers, general interior design. All this left a very bad taste when being charged R5000/night.
4 night romance trip

See all reviews

Arabella Hotel & Spa, Kleinmond

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