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El Andalous Lounge & Spa Hotel

Photo gallery for El Andalous Lounge & Spa Hotel

Aerial view
Minibar, in-room safe, free cots/infant beds, free WiFi
Double Room, 1 Bedroom, Pool View, Poolside | View from room
Minibar, in-room safe, free cots/infant beds, free WiFi
Single Room | Minibar, in-room safe, free cots/infant beds, free WiFi

Overview of El Andalous Lounge & Spa Hotel

El Andalous Lounge & Spa Hotel

4.0 star property
4-star hotel with spa, near Jemaa el-Fnaa

6.6/10 Good

395 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Av du President Kennedy, Hivernage, Marrakech, 40020
Main amenities
  • 24-hour room service
  • 3 restaurants and bar/lounge
  • Children's pool
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Pool bar
  • Sauna
  • Steam room
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Living room
  • Private bathroom

Room options

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 24 min walk
  • Avenue Mohamed VI - 1 min drive
  • Majorelle Gardens - 9 min drive

Getting around

  • Marrakech (RAK-Menara) - 10 min drive
  • Marrakech Central Station - 23 min walk

Restaurants

  • Buddha Bar Marrakech - 8 min walk
  • Cappuccino - Morocco - 10 min walk
  • Paul - 6 min walk
  • Café Extrablatt - 6 min walk
  • La Table du Marché - 6 min walk
Map

About this property

El Andalous Lounge & Spa Hotel

El Andalous Lounge & Spa Hotel puts you only 2.7 mi (4.4 km) from the airport, and within a 15-minute drive of Jemaa el-Fnaa. You can visit the spa to be pampered with massages, facials or aromatherapy, and Granada, one of 3 restaurants, serves international cuisine. Other highlights at this upmarket hotel include an outdoor pool, a nightclub and a poolside bar. Fellow travellers say good things about the pool and comfortable beds.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 3 restaurants
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Fitness classes
  • Shopping
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Conference centre (7535 square feet of space)
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • An outdoor pool
  • Built in 1982
  • Full-service spa
  • Garden
  • Health club
  • Massage/treatment rooms
  • Nightclub
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.

Dining

Granada – This poolside restaurant specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting).
Al Amiria – This restaurant specialises in Moroccan cuisine.
Terrasse Buffet – This café specialises in local and international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 5.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards and cash.</p>

Also known as

El Andalous Hotel Marrakech
El Andalous Hotel
El Andalous Marrakech
El Andalous
El Andalous Lounge Hotel Marrakech
El Andalous Lounge Hotel
El Andalous Lounge Marrakech
El Andalous Lounge & Spa
El Andalous Lounge Spa Hotel
El Andalous Lounge & Spa Hotel Hotel
El Andalous Lounge & Spa Hotel Marrakech
El Andalous Lounge & Spa Hotel Hotel Marrakech

Frequently asked questions

Does El Andalous Lounge & Spa Hotel offer free cancellation for a full refund?
Yes, El Andalous Lounge & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Andalous Lounge & Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Andalous Lounge & Spa Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Andalous Lounge & Spa Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Andalous Lounge & Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at El Andalous Lounge & Spa Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at El Andalous Lounge & Spa Hotel?
No, this hotel doesn't have a casino, but Casino de Marrakech (6-min walk) and Le Grand Casino de la Mamounia (13-min drive) are both nearby.
What is there to do at El Andalous Lounge & Spa Hotel and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Andalous Lounge & Spa Hotel also has a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near El Andalous Lounge & Spa Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does El Andalous Lounge & Spa Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Andalous Lounge & Spa Hotel like?
El Andalous Lounge & Spa Hotel is in Hivernage, a short 10-minute drive from Marrakech (RAK-Menara) and 2 minutes' walk from Avenue Mohamed VI. Travellers say that this hotel is in a good location.

Reviews

6.6

Good

7.0/10

Cleanliness

6.9/10

Staff & service

6.5/10

Amenities

6.4/10

Property conditions & facilities

5.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Happy for this stay and i want to do it again
Si Ahmed, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

I enjoyed my stay here. My observations; The Hotel was ok, the rooms are comfortable and kept clean. I noted that they don't give shampoo and drinking water. The hotel location is good, it is near the Palais De congress, which was good. It is also near the Menara Mall which has a supermarket and restaurants. The hotel has a variety of restaurants and a club. The Gym is small, few machines and free weights (enough for a basic workout) but hotel residents have to pay for it $9 per session- which i found odd - why don't you include it as the room fee? and then it opens at 9am - 9pm, which may not work for people who are here for work and prefer a morning workout. The breakfast is good - it has a variety of things, and as a foreigner, i was happy to try local foods - the Moroccan crepe is like Chapati, soft and layered - its so nice! Their Mint tea is very refreshing. The menu was the same for the 7 days I was there, I recommend changing it up a bit, even though many clients may stay one or two days. the service was good, their staff are very friendly and helpful, which helped.
Wanjiru, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Lovely old fashioned hotel. Beds were VERY firm. A/C dripped, but it worked great. Gorgeous pool but didn’t swim. Lovely breakfast. Nice service.
Colleen, 1-night romance trip
Verified Expedia guest review

6/10 Good

Ayman, 2-night trip
Verified Expedia guest review

4/10 Fair

Staff are brilliant friendly and always ready to help, but the hotel needs a deep clean from top to bottom.
Arif, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Hammani, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Old hotel , service was correct , but is not as 4 star hotel, old instalatiin without renovation , we miuved to an other jotel after 3 nights , and the new ine was as pic shows nit like this one, pic are bulshiit
3-night family trip
Verified Expedia guest review

8/10 Very good

Ok experience
Mostly an amazing experience. The food was pricey so my advice is to go out and eat much cheaper. The room had a smell and ironing service was terrible so just take your own iron lol.
Qurat, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The overall experience was not good, my husband and I were forced to sleep on a different bed because the hotel could not get us a king/queen size bed room (note that the room was reserved in October 2019 for two nights in Jan 1 &2 2020). Not sure how much more notice would have qualified us to get a decent king or even queen size room! We were told we would get another room the next day but we were literally ignored the next morning-not so great service. However, one of the staff member was very king to us (greeted us at the taxi, took our luggage in our room, would even open the door every time he would see us coming).
Anita, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Olayemi, 4-night trip
Verified Hotels.com guest review