Insotel Fenicia Prestige Suites & Spa

Photo gallery for Insotel Fenicia Prestige Suites & Spa

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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Insotel Fenicia Prestige Suites & Spa

Insotel Fenicia Prestige Suites & Spa

5.0 star property
Beach hotel in Santa Eulalia del Rio with spa and outdoor pool

9.0/10 Superb

321 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $298
Price available on 9/11/2022
Map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
For families
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Talamanca Beach - 19 min drive
  • Port of Ibiza - 26 min drive
  • Marina Botafoch - 21 min drive
  • Dalt Vila - 19 min drive
  • Bossa Beach - 18 min drive
  • Benirras Beach - 24 min drive
  • Las Salinas Beach - 26 min drive

Getting around

  • Ibiza Airport (IBZ) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Insotel Fenicia Prestige Suites & Spa

5-star luxury hotel
At Insotel Fenicia Prestige Suites & Spa, you can look forward to golfing on site, a roundtrip airport shuttle, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach. Treat yourself to a body wrap, a body treatment, or a sports massage at Prestige Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Laotian cuisine and al fresco dining. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • An area shuttle, multilingual staff, and an elevator
  • Smoke-free premises, tour/ticket assistance, and massage treatment rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 172 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Designer toiletries, deep soaking tubs, and bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Golfing
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Prestige Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Buffet Fenicia - This buffet restaurant specializes in Laotian cuisine and serves breakfast only.
Vinoteca - This restaurant specializes in Spanish cuisine and serves dinner only.
Monsoon - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Tanit - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.
Ibosim Bistro Bar - This bar serves light fare only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way, maximum occupancy 7)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Frequently asked questions

Does Insotel Fenicia Prestige Suites & Spa offer free cancellation for a full refund?
Yes, Insotel Fenicia Prestige Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Insotel Fenicia Prestige Suites & Spa?
As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at Insotel Fenicia Prestige Suites & Spa on Sep 11, 2022 start from $298, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Insotel Fenicia Prestige Suites & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Insotel Fenicia Prestige Suites & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Insotel Fenicia Prestige Suites & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Insotel Fenicia Prestige Suites & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Insotel Fenicia Prestige Suites & Spa?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Insotel Fenicia Prestige Suites & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Insotel Fenicia Prestige Suites & Spa and nearby?
Have fun with nearby activities like cycling, hiking, and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Insotel Fenicia Prestige Suites & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Insotel Fenicia Prestige Suites & Spa?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Laotian cuisine, and ocean views. Nearby restaurants include La Fontana (10-min walk), Passion (10-min walk), and Mel's (12-min walk).
Does Insotel Fenicia Prestige Suites & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Insotel Fenicia Prestige Suites & Spa like?
Insotel Fenicia Prestige Suites & Spa is a short 20-minute walk from Marina Santa Eulalia and 14 minutes' walk from Etnological Museum. Travelers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

The hotel is still nice looking but not really the 5 star standard you’d expect (and which you pay through the nose for). There were obvious areas of wear & tear and unfixed damage around the hotel and particularly in our room. Some of the staff were very friendly but others (particularly in the pool bar) were not terribly friendly or welcoming. Room service was expensive, uninspired and unavailable during certain times (we were told there was no way to get breakfast in the restaurant or our room before 8am on the day of our departure because it was Sunday). The housekeeping service was sloppy, with replacement towels and hand soap forgotten and dirty cups and glasses merely rinsed in the sink. I completely sympathise with the issues caused by the pandemic but standards have definitely slipped and they need to buck their ideas up if they’re going to continue to charge those prices.
Rachel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with lovely decor, wonderful spa & friendly staff who will do anything to help. Good selection at breakfast, all tasted great. Rooms generally clean but a little tired in some places - also no complimentary water or tea/coffee facilities in the room. Communal areas lacked atmosphere with no music around the pool/in bar areas which made it seem quite lifeless at night. Great variety of bars and restaurants near by though in the town. Overall, probably would say it’s a very good 4* hotel, rather than a 5* but had a great stay and would return.
Tom, 4-night romance trip
Verified Expedia guest review

2/10 Poor

This can’t be 5 star hotel. The furniture is too old. Broken door. Poor amenities. Smelly corridors and towels. No coffee machine in room. Mini bar left empty and you have to ask to be filled! Hotel gym closed on Monday! Room service unavailable after 11 pm! I would never recommend this hotel unless they change the rating to max 3 stars and the price accordingly.
REHAM, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 6-night trip
Verified Expedia guest review

10/10 Exceptional

It was good for the money you pay. Better than I expected.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have stayed at this hotel several times and cannot rate it highly enough. Beautiful grounds, excellent service and food and great walking distance to the amenities of Santa Eularia.
3-night trip
Verified Expedia guest review

6/10 Good

4 star hotel standards
The Hotel is reasonable nice but unfortunately is lacking in some qualities that ever 5 star hotel should have. The staff was overall very friendly but too few to properly manage a hotel this size. The room was quite basic and spartanly furnished with a very small and a sofa. Unfortunately they forgot to refills the shampoo prior to our arrival , which was a bit of a nuisance. They also charged us 6 euros for each 500ml bottle of water. All that being said , it is still qiute a nice hotel and I can see older or middle aged couples enjoying it a lot as it seems very child friendly and family oriented.
Johan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

October 2019 visit so hotel quiet but excellent amenities and staff very helpful. Thunderstorms forecast for a couple of days caused a lot of the outside areas to be closed down perhaps too soon
7-night trip
Verified Expedia guest review

10/10 Exceptional

It was amazing!
Candice, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review