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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Europa-Park-Strasse 4/6RustBW77977Germany, 800-491-6126
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  • Freiburg (QFB-Freiburg Train Station) 29-min drive; 22.3 miles/35.8 km
  • Strasbourg (SXB-Strasbourg Intl.) 51-min drive; 33.4 miles/53.7 km
  • Strasbourg (XER-Boulevard de Metz Bus Stop) 51-min drive; 33.1 miles/53.2 km
  • Karlsruhe (FKB-Karlsruhe - Baden-Baden) 58-min drive; 47.6 miles/76.5 km
  • Lahr Schwarzwald Station 22-min drive; 12.9 miles/20.8 km
  • Emmendingen Station 24-min drive; 16.1 miles/25.9 km
  • Erstein Station 39-min drive; 18.4 miles/29.5 km
  • Free self parking
  • Airport shuttle (surcharge)
Excellent4.3 / 5
Vibe
Awesome vibe
Service
Fantastic service
Location
Great location
Cleanliness
Clean
56See all 56 Hotels.com reviews
From 490 reviewsTripAdvisor Traveller Rating

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

Hotel Info: 866-539-8117

from $166
  • Hotel room B
  • Hotel room A
  • Hotel room C
  • Hotel room D

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:30 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
The check-in location differs from the property location. To check in, go to El Andaluz
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details. Europa-Park is open March 19-November 6, 2016 and November 26, 2016-January 8, 2017. Closing dates are November 7-25, 2016 and January 9-March 31, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar

Policies

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for EUR 6 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 13 per pet, per night

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Health club
  • Full-service spa
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar.

Recreation

On Site

  • Health club
  • Sauna
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snorkeling nearby
  • Snowboarding nearby

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust’s small print

Also known as

  • Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar

Policies

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Cribs/Infant beds are available for EUR 6 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 13 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar, Rust

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