Chalet Queen

Photo gallery for Chalet Queen

Primary image
Deluxe Room | Frette Italian sheets, premium bedding, down duvets, minibar
Deluxe Room | Frette Italian sheets, premium bedding, down duvets, minibar
View from room
Executive Room | Frette Italian sheets, premium bedding, down duvets, minibar

Overview of Chalet Queen

Chalet Queen

2.0 star property
Mountain hotel with restaurant, near Dolomites

10.0/10 Exceptional

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
Map
S.da de Contrin 27, Canazei, Provincia autonoma di Trento, 38032
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Coffee shop/cafe
  • Spa services
  • Garden
  • Communal living room
  • Multilingual staff
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Porter/bellhop
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Lift

Choose dates to view prices

About this area

What's nearby

  • Dolomites - 1 min walk
  • Fiemme Valley - 38 min drive

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 46 min drive
  • Chiusa/Klausen Station - 50 min drive
  • Renon Campodazzo-Atzwang Station - 52 min drive

About this property

Chalet Queen

Hotel in the mountains, revitalised in 2021
At Chalet Queen, you can look forward to a free breakfast buffet, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a massage, a body treatment or a body scrub. The on-site restaurant, Queen Restaurant, features international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a bar are available to all guests.
Additional perks include:
  • An electric car charging station, multilingual staff and luggage storage
  • A porter/bellboy, a TV in the lobby and a lift
  • Smoke-free property and barbecues
Room features
All guest rooms at Chalet Queen offer comforts, such as premium bedding and dressing gowns, as well as amenities, such as complimentary wireless Internet access and Desk chair.
Other conveniences in all rooms include:
  • Frette Italian sheets and down duvets
  • Bathrooms with rainfall showers and bidets
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Languages

English, French, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs

What to do

  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Garden
  • Television in common areas
  • Communal living room
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments.

Dining

Queen Restaurant – This restaurant specialises in international cuisine and only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Hosted evening meal costs EUR 50.00

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1638616

Also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Frequently asked questions

Does Chalet Queen offer free cancellation for a full refund?
Yes, Chalet Queen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chalet Queen?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Chalet Queen?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Chalet Queen?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Chalet Queen and nearby?
Have fun with nearby winter activities such as cross-country skiing and snowboarding. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Chalet Queen?
Yes, Queen Restaurant offers international cuisine. Nearby restaurants include Pizzeria Ristorante El Resole' (7-min walk), Tobià de Zéli (12-min walk) and Osteria Heidi (3.2 mi).
What's the area around Chalet Queen like?
Chalet Queen is a short 1-minute walk from Dolomites and 5 minutes' walk from Alba-Ciampac Cable Car.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

loved the bathroom, bed was somewhat small and narrow but very comfortable
Adoracion, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare
Fabio, 1-night romance trip
Verified Expedia guest review