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Vila Galé Santa Cruz, Santa Cruz

4-star4 stars
Rua de Sao Fernando, 5Santa Cruz9100-157Portugal

4-star hotel in Santa Cruz with 2 restaurants, spa
  • Free buffet breakfast and free WiFi
Fabulous8.6
Cleanliness
Clean
Location
Great location
Wellness Area
Great wellness & sports facilities
Food
Delicious food
53See all 53 Hotels.com reviews
From 1,164 reviewsTripAdvisor Traveller Rating

Vila Galé Santa Cruz, Santa Cruz

from $83
  • Twin Room (Single Use)
  • Twin Room
  • Twin Room, Sea View (Single Use)
  • Twin Room, Sea View
  • Family Room
  • Twin Room (with Extra Bed, 2 Adults + 1 Child)
  • Twin Room, Sea View (with Extra Bed, 3 Adults)
  • Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)
  • Twin Room (with Extra Bed, 3 Adults)

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 9576
  • Conference space size (meters) - 890
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Garden
  • Terrace
  • Library
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, massages, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Dining

Versatil - Onsite restaurant.

Inevitavel - This restaurant specializes in Italian cuisine.

Soul and Blues - Onsite bar.

Euforia - Onsite bar.

Vila Galé Santa Cruz, Santa Cruz’s small print

Also known as

  • Santa Cruz Vila Gale
  • Vila Gale Hotel Santa Cruz
  • Vila Galé Hotel Santa Cruz
  • Vila Gale Madeira
  • Vila Galé Santa Cruz
  • Vila Gale Santa Cruz Hotel Santa Cruz
  • Vila Gale Santa Cruz Madeira

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Effective January 1, 2016, a tourist tax of EUR 1 per person, per night, will be charged and collected at the property. This tax does not apply from the 6th night of stay and children 17 and below are exempt. This amount has been determined by the local administration. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 35
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 35
  • Resort fee: EUR 1 per person, per night

Optional extras

The spa is accessible for EUR 11 per night

Self parking costs EUR 7.50 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 6 per person (one way)

Airport shuttle service for children up to age 17 costs EUR 6 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Vila Galé Santa Cruz, Santa Cruz

Landmarks

  • Santa Cruz Beach - 3 min walk
  • Palheiro Gardens - 9 mi / 14.5 km
  • Botanical Garden - 9.3 mi / 14.9 km
  • Santo da Serra Golf Club - 4.7 mi / 7.6 km
  • Ponta da Oliveira - 6.3 mi / 10.2 km
  • Reis Magos Beach - 6.4 mi / 10.4 km
  • Madeira Stadium - 10.2 mi / 16.4 km
  • Monte Palace Gardens - 11.4 mi / 18.4 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 7 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 53 reviews

Vila Galé Santa Cruz, Santa Cruz
Exceptional10.0
just perfect!!
amazing place to stay, breakfast at 4.15 am for me because i was leaving early great place, hope to stay there again
A Traveler, us1 night business trip
Vila Galé Santa Cruz, Santa Cruz
Good6.0
Not a 4 Star
So I am leaving this review because I don't think this hotel is a 4 Star hotel. Check In: We checked in and there wasn't anybody to carry our luggage, I have never been to a 4 Star where this happens. All Inclusive: When we booked we did not know this was all inclusive. However we were booked a non all inclusive room. Which isn't a big deal but it would have been nice to know. Also the food quality wasn't great and was limited. Also if you want piece there are kids running around all over the place. Rooms: Rooms were nice and cozy, I recommend the ocean view Service: Staff was nice but seemed they were extremely understaffed Pool: Weather was 95 Degrees, pool was probably 60. Really cold, also there was no pool attendants. All the chairs were taken, many by what seems to be locals. Food: Walk outside to the local restaurants, the food was nothing to write home about
Sumeet, us4 night romance trip
Vila Galé Santa Cruz, Santa Cruz
Exceptional10.0
Thank you once again Villa Gale
Well, we have been coming to the Villa Gale for years.... We appreciate Santa Cruz,we appreciate Villa Gale,we love the staff....I am sure we help with a price increase BUT.... In all of the world,when travelling- if you come to Madeira,and decide to rendezvous in Santa Cruz before exploring Madeira or going straight to Funchal then this is the spot to rest,relax,rehabilitate with the pool,sauna etc.... the food in the area is fab,....we love it and look forward to our seaside salt air walks,etc.... Our review is for you, Madeira is a lovely place
Paul, ca1 night romance trip
Vila Galé Santa Cruz, Santa Cruz
Very Good8.0
OK for a couple of days, not longer.
Nice enough hotel though seems understaffed, often long queues at reception and an inevitable wait until 2pm before you get your room key. Rooms are pleasant enough though the lack of handy drawer space is a nuisance. The large sliding doors to the wardrobes were very stiff. Lots of banging from room doors as they cannot be closed quietly. Breakfast is not a relaxed experience, items constantly running-out, staff generally don't look happy to be there. The nearby small village has plenty of cafes and restaurants that offer decent food at good prices. The surrounding area has the impression it was built in hope of mass tourism, that never arrived and many parts of it are falling into decay. Bit sad really.
phil, gb3 night romance trip
Vila Galé Santa Cruz, Santa Cruz
Exceptional10.0
Clean, comfortable and close to the airport
Great hotel located 10 mins (by taxi) from the airport. Clean, comfortable, would definitely stay there again.
A Traveler, gb2 night business trip

See all reviews

Vila Galé Santa Cruz, Santa Cruz

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