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Hotel Alcalá Del Río

Photo gallery for Hotel Alcalá Del Río

Front of property
Outdoor pool
Outdoor pool
Pillow-top beds, minibar, in-room safe, individually decorated
Pillow-top beds, minibar, in-room safe, individually decorated

Overview of Hotel Alcalá Del Río

Hotel Alcalá Del Río

3.0 star property
3-star hotel in Santiago with outdoor pool and restaurant

7.0/10 Good

30 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015

About this area

What's nearby

  • In Providencia
  • Costanera Center - 5 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive
  • Santiago Central Station - 22 min drive
  • Pedro de Valdivia Station - 7 min walk
  • Manuel Montt Station - 9 min walk
  • Los Leones Station - 13 min walk
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Astrid y Gaston - 2 min walk
  • Mix It - 2 min walk
  • OH! Salad Garden - 3 min walk
  • El Ancla - 3 min walk
  • Donde Guido - 4 min walk

About this property

Hotel Alcalá Del Río

Take in the views from the rooftop terrace when you stay at Hotel Alcalá Del Río. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Alcala del Rio, which serves regional cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. The property is only a short walk to public transportation: Pedro de Valdivia Station is 7 minutes and Manuel Montt Station is 9 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • On-site parking is limited
  • Free off-site parking nearby
  • Street parking available

Off-site

  • Area shuttle within 250 km*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (2690 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Communal living room
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Alcala del Rio – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for CLP 13000 per night
  • Rollaway beds are available for CLP 26000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Children under 13 years old are not allowed in the swimming pool without adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Alcalá Río Santiago
Hotel Alcalá Río
Alcalá Río Santiago
Alcalá Río
Hotel Alcalá Del Río Hotel
Hotel Alcalá Del Río Santiago
Hotel Alcalá Del Río Hotel Santiago

Frequently asked questions

Does Hotel Alcalá Del Río offer free cancellation for a full refund?
Yes, Hotel Alcalá Del Río does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alcalá Del Río?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Alcalá Del Río?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Alcalá Del Río?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Alcalá Del Río?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Alcalá Del Río and nearby?
Hotel Alcalá Del Río has an outdoor pool.
Are there restaurants at or near Hotel Alcalá Del Río?
Yes, Alcala del Rio offers regional cuisine. Nearby restaurants include El Ancla (3-min walk), Donde Guido (4-min walk) and Aquí Está Coco (4-min walk).
What's the area around Hotel Alcalá Del Río like?
Hotel Alcalá Del Río is a short 7-minute walk from Pedro de Valdivia Station and 17 minutes' walk from Costanera Center.

Overall score and ratings

7.0

Good

7.9/10

Cleanliness

7.1/10

Staff & service

8.0/10

Amenities

6.1/10

Property conditions & facilities

8/10 Very good

I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
7-night trip
Verified Expedia guest review

2/10 Poor

No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Krissy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Descent value
The hotel was descent for two travelers it the building is old and in kind of shabby condition
Verified Hotels.com guest review

4/10 Fair

Faulty towers
This hotel reminds me of Faulty Towers. The best intentions but everything just go wrong.
Verified Hotels.com guest review

6/10 Good

The staff was kind and friendly, the rrom was a bit small, but OK for few days. The location was the best, just five minutes from the subway. Nice breakfast.
Verified Hotels.com guest review

6/10 Good

很舒服
Verified Hotels.com guest review

6/10 Good

不錯,舒適,安靜,周圍環境很好
Verified Hotels.com guest review

10/10 Exceptional

Hotle bien ubicado tranquilo y funcional
la estadia fue buena, el personal atento y el desayuno bien completo. Se debe mejorar en : los muebles de la habitación son de un café oscuro un poco deprimente y a estas alturas se debe cambiar el tv a uno plano. Es inadmisible un TV de los antiguos
Verified Hotels.com guest review