All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

4-star4 stars
Avenida Xaman-ha, Mza 9 and 10, L1Playacar Riu Resort Complex, Playa del CarmenQROO77710Mexico, 800-491-6126

Playa del Carmen beachfront resort with 6 restaurants, spa
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
  • I’ve stayed at two other Riu hotels in the past and everything was the same, great…Apr 17, 2018
  • When we arrived they had the wrong booking for us and charged us an additional $700 on…Apr 10, 2018
535See all 535 Hotels.com reviews
From 5,898 reviewsTripAdvisor Traveller Rating

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

  • Junior Suite
  • Suite Jacuzzi
  • Jr Suite Superior
  • Suite
  • Junior suite -Mexico
  • Junior Suite Latam
  • Junior Suite Superior Latam
  • Junior Suite Europe
  • Junior Suite Superior Europe
  • Junior Suite Superior Mexico
  • Junior Suite
  • Suite, Jetted Tub (B2C)
  • Superior Suite (B2C)
  • Suite (B2C)

At a glance

Key facts

Hotel size

  • This hotel has 460 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 4 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Riu Palace Riviera Maya All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Riu Palace Riviera Maya
  • Riu Riviera Maya Palace
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee (October - December): MXN 10.00 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Landmarks

  • In Playacar
  • Playacar Golf Club - 2 min walk
  • Quinta Avenida - 21 min walk
  • Playa del Carmen Main Beach - 22 min walk
  • Playa del Carmen Maritime Terminal - 23 min walk
  • Yucatek Divers - 25 min walk
  • Central Square - 30 min walk
  • Nuestra Senora del Carmen Catholic Church - 32 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 99 min drive
  • Free self parking

Recent reviews

Fabulous 8.6 From 535 reviews

Riu Palace Riviera Maya All Inclusive, Playa del Carmen
Exceptional10.0
We will go back. Fabulous food, excellent service, generous drinks including beach service. This was the most relaxing vacation I’ve had.
Christopher, us3 night trip with friends

See all reviews

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

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