Skip to main content.
All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

4-star4 stars
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710, Mexico, 800-491-6126

All-inclusive beachfront property with spa, near Playacar Golf Club
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
  • Rooms really need an update. Beds were far from comfortable. Staff was amazing, friendly…Feb 6, 2019
  • My first time at a RIU. The place is very nice. The staff is amazing. Lot's of daytime…Jan 11, 2019
687See all 687 Hotels.com reviews
From 6,231 reviews

TripAdvisor Traveller Rating

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

More Info: 866-539-8117

  • Junior Suite
  • Suite Jacuzzi
  • Jr Suite Superior
  • Suite
  • Junior suite -Mexico
  • Junior Suite Latam
  • Junior Suite Superior Latam
  • Junior Suite Europe
  • Junior Suite Superior Europe
  • Junior Suite Superior Mexico
  • Junior Suite (B2C)
  • Suite, Jetted Tub (B2C)
  • Superior Suite (B2C)
  • Suite (B2C)

What’s around Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Landmarks

  • In Playacar
  • Quinta Avenida - 21 min walk
  • Playa del Carmen Main Beach - 22 min walk
  • Playa del Carmen Maritime Terminal - 22 min walk
  • Mamitas Beach Club - 40 min walk
  • Playacar Golf Club - 2 min walk
  • Paseo del Carmen - 19 min walk
  • Yucatek Divers - 25 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 98 min drive
  • Free self parking

About Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Resort with a spa, free WiFi, near Playa del Carmen

Coastal getaway

Only 2.5 km from Playa del Carmen, laidback Riu Palace Riviera Maya All Inclusive lies on the sandy Playacar beach on the Mexican coast. Highway I-307, which leads to Cancun International Airport, a 54-minute drive, is 2.9 km away.

Golf, family fun, dining

RiuLand offers daily entertainment for kids, while grown-ups can wander across the road for a round of golf at Playacar Golf Club. The surrounding town of Playa del Carmen has plenty of bars and cafés to duck into, or you can simply stay put for dancing at La Piñata Club.

Cocktails by the pool

You can choose from lounging by the poolside bar, taking a dip in the hot tub, or watching the kids splash in the children’s pool. Renova Spa provides relaxation, while extra calories from overindulging in the many 24-hour restaurants can be tackled in the fitness center.

Sea views, free WiFi

The 400 rooms feature traditional decor, free WiFi, and views of the Caribbean Sea from balconies or terraces. Coffeemakers, minibars, and liquor dispensers offer guests a convenient range of drinks, while flat-screen TVs offer relaxed downtime.

At a glance

Key facts

Size

  • 400 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • Free hot/cold buffet breakfast daily
  • 6 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

Don Manolo - This restaurant serves breakfast, lunch, and dinner. Open daily.

Botafogo - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.

Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Yashima - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Riu Palace Riviera Maya All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Riu Palace Riviera Maya
  • Riu Riviera Maya Palace
  • Riu Palace Riviera Maya All Inclusive All-inclusive property
  • Riu Riviera Maya Inclusive in
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: MXN 20 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Playa del Carmen

Recent reviews

Fabulous 8.6 From 687 reviews

Riu Palace Riviera Maya All Inclusive, Playa del Carmen
Good6.0
RIU cancum
Overall stay was okay, nothing extra ordinary. All workers were very nice and polite. But that's about it. The property needs serious upgrade and fixtures. Our toilet was 4 times in four days and they still could not fix it. Check in people nice but wont wont go out of way if you need any help.
Birinder, us5 night family trip
Riu Palace Riviera Maya All Inclusive, Playa del Carmen
Very Good8.0
Very nice property
Very nice property. I understand they are going to renovate from Aug 2019 - Dec 6, 2019. Sounds like they are going to take away the Mexican charm of the place. It could use fresh paint but I don't think it needs a complete overhaul. Evidently RIU requires hotels to be redone every 10 years. A fabulous beach and pool. Food is ok, not fabulous. Staff is VERY friendly. Overall really like the property. Would stay there again for sure.
A Traveler, us3 night romance trip

See all reviews

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Is the description of this hotel not correct? Tell us