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Sousse Palace Hotel & Spa

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Indoor pool, outdoor pool, pool umbrellas, sun loungers
Private beach, free beach cabanas, sun loungers, beach umbrellas
Private beach, free beach cabanas, sun loungers, beach umbrellas
Private beach, free beach cabanas, sun loungers, beach umbrellas
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Overview of Sousse Palace Hotel & Spa

Sousse Palace Hotel & Spa

5.0 star property
Upscale beachfront hotel with spa, near Ribat of Sousse

7.8/10 Good

170 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is $66
Price available on 1/31/2023
Map
30 Avenue Habib Bourguiba, Sousse, Sousse, 4000

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 25 min drive
  • Enfidha (NBE) - 43 min drive

Restaurants

  • La Marmite - 2 min walk
  • Restaurant Du Peuple - 9 min walk
  • Beb Al Medina - 10 min walk
  • Damido restaurant - 13 min walk
  • Planet Food - 15 min walk

About this property

Sousse Palace Hotel & Spa

Sousse Palace Hotel & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas, and sun loungers. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Le 12eme serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. The pool and comfortable beds get good marks from fellow travelers.

Languages

Arabic, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • On a private beach
  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Conference space (14531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shalimar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Le 12eme - This theme restaurant specializes in international cuisine and serves lunch and dinner. Happy hour is offered.
Le Must - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Happy hour is offered. Open daily.
Zitouna - Overlooking the pool, this buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Gold Bar - This bar serves light fare only. Happy hour is offered. Open daily.
La Vague - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Sousse Palace
Sousse Palace Hotel
Sousse Palace Hotel Spa
Sousse Palace & Spa Sousse
Sousse Palace Hotel & Spa Hotel
Sousse Palace Hotel & Spa Sousse
Sousse Palace Hotel & Spa Hotel Sousse

Frequently asked questions

Does Sousse Palace Hotel & Spa offer free cancellation for a full refund?
Yes, Sousse Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sousse Palace Hotel & Spa?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Sousse Palace Hotel & Spa on Jan 31, 2023 start from $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sousse Palace Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sousse Palace Hotel & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Sousse Palace Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Sousse Palace Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sousse Palace Hotel & Spa?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sousse Palace Hotel & Spa and nearby?
Onsite recreation at Sousse Palace Hotel & Spa includes aerobics. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Sousse Palace Hotel & Spa also has 2 bars, a private beach, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Sousse Palace Hotel & Spa?
Yes, Le 12eme offers beachfront dining, international cuisine, and pool views. Nearby restaurants include Restaurant Du Peuple (9-min walk), Beb Al Medina (10-min walk), and Damido restaurant (13-min walk).
Does Sousse Palace Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sousse Palace Hotel & Spa like?
Sousse Palace Hotel & Spa is in the heart of Sousse, a short 10-minute walk from Ribat of Sousse and 10 minutes' walk from Sousse Beach. Travelers say this hotel is in a good location.

Reviews

7.8

Good

7.9/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

7.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

The hotel in itself was a good experience.
Joeri, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay in Sousse with friendly staff. There were some areas that could've been cleaner and I wish the air conditioning was cooler but overall a pleasant stay.
Eric, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This house is huge I got lost in trying to find my room it took me 15 minutes to find my room. The receptionist guy said they have 250 rooms wow
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel inside and out. The pool is incredible and the private beach is clean and well-maintained. The staff were friendly and found us a couple nice rooms.
STEPHEN, 2-night family trip
Verified Expedia guest review

6/10 Good

Adel M, 2-night trip
Verified Hotels.com guest review

2/10 Poor

bad experience , unclean rooms , alot of tools missed , bad reception
saleh, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

ANIS, 4-night trip
Verified Expedia guest review

8/10 Very Good

YS
Zouhair, 3-night trip
Verified Expedia guest review

10/10 Exceptional

5 star staff!!!!!!!
I’ve stayed here many time before and the hotel is great. The location is really good. A stones throw from anything you want. But what’s makes this hotel so amazing is the staff. These guys went above and beyond to make my stay one I will remember forever. I want to thank everyone there and I would like to mention a few. I’m reception Mehdi. No request was to small and went out of his way to help. A great ambassador to the hotel. Abderrazek, Soumaya, Abir in reception. So friendly and helpful Sabri the security Mohamed, Jalel and Houssem in the bar. Service with a smile and great chats. And again all the staff were great. Will definitely come and stay again when I’m back.
Jawad, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Luxurious. Excellent staff. Excellent swimming pool. Excellent breakfast. Nice room. Nice view.
1-night trip
Verified Hotels.com guest review