Guests
All properties in Sousse, Sousse Governorate, Tunisia

Sousse Palace Hotel & Spa

Upscale beachfront hotel with spa, near Ribat of Sousse

  • Free buffet breakfast, free WiFi, and free parking
From
$72

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30 Avenue Habib Bourguiba, Sousse, 4000, Sousse, Tunisia
7.6.Good.
  • The worst 5 stars experience ever! Very dirty hotel ! Basment parking but never…

    Mar 29, 2021

  • Nice Hotel Good meals Perfect hospitality

    Jul 31, 2020

See all 80 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 252 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool and 1 outdoor pool

For families

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • On a private beach
  • Ribat of Sousse - 10 min walk
  • El Kantaoui Golf Course - 5.8 mi / 9.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room, City View
  • Standard Double Room, City View
  • Superior Single Room, Sea View
  • Superior Double Room, Sea View
  • Junior Suite

What’s around

Landmarks

  • On a private beach
  • Ribat of Sousse - 10 min walk
  • El Kantaoui Golf Course - 5.8 mi / 9.3 km

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 15 min drive
  • Enfidha (NBE) - 34 min drive
map
See on map
30 Avenue Habib Bourguiba, Sousse, 4000, Sousse, Tunisia

At a glance

Hotel size

  • This hotel has 252 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • On private beach
  • Free beach cabanas
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Beach sun loungers
  • Children's pool
  • Health club
  • Steam room
  • Beach umbrellas
  • Pool sun loungers
  • Sauna
  • Beach towels
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14531
  • Conference space size (meters) - 1350

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Shalimar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Le 12eme - This theme restaurant specializes in international cuisine and serves lunch and dinner. Happy hour is offered.

Le Must - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Happy hour is offered. Open daily.

Zitouna - Overlooking the pool, this buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Gold Bar - This bar serves light fare only. Happy hour is offered. Open daily.

La Vague - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Children and extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard and cash.

Also known as

  • Sousse Palace
  • Sousse Palace Hotel
  • Sousse Palace Hotel Spa
  • Sousse Palace & Spa Sousse
  • Sousse Palace Hotel & Spa Hotel
  • Sousse Palace Hotel & Spa Sousse
  • Sousse Palace Hotel & Spa Hotel Sousse

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sousse Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking. Parking spots may be limited.

  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.

  • Sorry, pets aren't allowed.

  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

  • Yes, Le 12eme offers beachfront dining, international cuisine, and pool views. Nearby restaurants include Restaurant Du Peuple (9-min walk), Beb Al Medina (10-min walk), and كسكس المدينة (10-min walk).

  • Onsite recreation at Sousse Palace Hotel & Spa includes aerobics . Enjoy treatments at the spa and relax in the indoor and outdoor pools. Sousse Palace Hotel & Spa also has 2 bars, a private beach, and a sauna, as well as a steam room and a garden.
7.6.Good.
  • 4.0.Fair

    Check in took a while. We needed to add a fourth person to our room. I had originally asked for 4 twin beds so adding a fourth person shouldn’t be an issue, but they made a huge deal. The rooms also had two twin beds and a queen and they wouldn’t change it. Then we asked for an extra bedsheet- I called 5 times for that. The doors to the balcony wouldn’t properly open. The air conditioning wasn’t working. And the people in the other rooms were really loud (not hotels fault). And the fridge wasn’t working either. I wouldn’t stay here again. Close to the beach which is nice and convenient but there are other hotels close as well.

    1 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel! Great service and convenient location close to everything: Medina, beach and tourist zone. The staff was wonderful! Thank you Mr. Habib for a wonderful stay! Ricardo

    1 night trip, Feb 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel has gorgeous views and an lively bar on Saturday night.

    Christine, 4 night trip, Oct 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The beach, pool, and bar were excellent but the service was slow and the room didn’t have effective air conditioning.

    Shannon, 2 night trip with friends, Sep 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    It's was a good journey!!!

    6 night family trip, Aug 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, but skip the taxi arrangements

    We had a great stay at this hotel! The view was amazing, the breakfast was very generous, dinner was included, the pool is shady in the afternoon. The private beach is just a quick walk past the pool area. We had lovely cocktails one sunset at le Must, the restaurant that overlooks the beach. Just a few really minor issues: 1) They ran out of beach towels one day, so keep your towel for the whole day and exchange for fresh ones in the morning instead of after each swim! 2) I'm not sure who was at fault, but we asked the hotel to arrange a ride to the Tunis airport. We paid the hotel 200 dinars (which we knew was way more than a meter would have cost, but we wanted to be sure we got to the airport without incident). The driver asked if we paid, and then asked how much. When we told him, the driver got mad, didn't let us into the cab for a few minutes while he called someone. Then he showed us the envelope of money the hotel gave him and it only had 70 dinars. It put us in a really awkward spot. It's possible the driver removed some dinars before showing us the envelope, but I'm sure the hotel took a large cut of the fee regardless. 3) The beach was really nice, but did have broken glass, so be careful!

    Joan, 2 night romance trip, Jun 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I have enjoyed a good stay, the place is gorgeous and the view is beautiful

    2 night trip with friends, Jun 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Close to the main sites in town, with good breakfast service and convenient parking.

    3 night family trip, Feb 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous stay

    Very clean hotel is been refurbished high standard , great food big thx to director was taking control of every bits in hotel & friendly staff room was super clean & nice view pool and sea

    Riadh, 1 night business trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good price for good service friendly staff Really enjoy it

    1 night trip with friends, Jan 5, 2020

    Verified Expedia guest review

See all 80 reviews